Menards

★☆☆☆☆
  • 2601 N Clybourn Ave

    Chicago, IL 60614

    Map & Directions
  • 773-880-5954

Home & Garden

Home & Garden
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just talked to customer service to get hours. can't the just be friendly and say thank you? off to home depot

0
★☆☆☆☆

just talked to customer service to get hours. can't the just be friendly and say thank you? off to home depot

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I just got off the phone with someone from the building materials department, Jason was his name.
I feel the need to let off some steam after that encounter.

I asked for a price check for the particle board they have in-stock. He put's me on hold for 10 minutes ( maybe more, I started to count after waiting 5) to find pricing for something that was no more than 30ft away.

He gets back on the phone and say's "now, what can i do for you?" - As if our last exchange never happened.

I ask again, "what's the price for your particle board?"
Then he started to huff and puff on the phone and complains that he's really busy.

Finally, when he gives me the pricing he mumbles the list of different sizes and prices for each too fast for me to note.

Jason,
Im sorry for expecting service from a retail store.
I definately won't bother you again.
Oh! Also, thank you for clueing me into any potential reasons as to why I won't shop there again in the future.
Have a good day, bye.

0
★☆☆☆☆

I just got off the phone with someone from the building materials department, Jason was his name.
I feel the need to let off some steam after that encounter.

I asked for a price check for the particle board they have in-stock. He put's me on hold for 10 minutes ( maybe more, I started to count after waiting 5) to find pricing for something that was no more than 30ft away.

He gets back on the phone and say's "now, what can i do for you?" - As if our last exchange never happened.

I ask again, "what's the price for your particle board?"
Then he started to huff and puff on the phone and complains that he's really busy.

Finally, when he gives me the pricing he mumbles the list of different sizes and prices for each too fast for me to note.

Jason,
Im sorry for expecting service from a retail store.
I definately won't bother you again.
Oh! Also, thank you for clueing me into any potential reasons as to why I won't shop there again in the future.
Have a good day, bye.

Pros: Open till 10pm, weekdays

Cons: Customer Service till 10pm, weekdays

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