Insight

★★★★★
  • 4245 Outer Loop

    Louisville, KY 40229

    Map & Directions
  • 800-273-0144

About Insight

Hours
Open Daily 24 Hours ; Open 7 Days ; Open Holidays
5 7
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Insights definition of the phrase "loyal customer"= Someone we can charge more and more to pay for the discounts we give new customers so they will become "loyal customers".

3
★★★★★

Insights definition of the phrase "loyal customer"= Someone we can charge more and more to pay for the discounts we give new customers so they will become "loyal customers".

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I was with Insight before Insight was Insight. Seriously, back when Storer Cable burst on the scene in Louisville, KY I jumped on board and I've been happy. I wish there were more options of what comes on the channels, but I know that

3
★★★★★

I was with Insight before Insight was Insight. Seriously, back when Storer Cable burst on the scene in Louisville, KY I jumped on board and I've been happy. I wish there were more options of what comes on the channels, but I know that

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Seriously!?!? Could this customer service possibly be any worse? I've been on the phone for an hour!!! This company is horrible!!!

3
★★★★★

Seriously!?!? Could this customer service possibly be any worse? I've been on the phone for an hour!!! This company is horrible!!!

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Sales Scam to elderly. The sales rep. You had to see it to believe it. She invites herself in and tells you to sign the paper so we can put a special box on your T.V. or you cable will not work and everyone must have it. You will be

3
★★★★★

Sales Scam to elderly. The sales rep. You had to see it to believe it. She invites herself in and tells you to sign the paper so we can put a special box on your T.V. or you cable will not work and everyone must have it. You will be

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I have changed my service with insight over the past year no less than 5 times and they have been more than cooperative each time. There has never been anyone get mean and nasty about repeating the service over and over and they have

3
★★★★★

I have changed my service with insight over the past year no less than 5 times and they have been more than cooperative each time. There has never been anyone get mean and nasty about repeating the service over and over and they have

Pros: Very helpful, cooperative

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Even with all the crazy weather in the past 2 years I've lived in Louisville, I've never experienced any problems with service.

3
★★★★★

Even with all the crazy weather in the past 2 years I've lived in Louisville, I've never experienced any problems with service.

Pros: Fastest internet, no fade from weather, no contracts.

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I received a Notice Of Cable Disconnection on Monday. I realized that my credit card which was cancelled and reissued due to the account being compromised, was the cc on file for my automatic payments. I phoned 1-800-713-9760 Tuesday

3
★★★★★

I received a Notice Of Cable Disconnection on Monday. I realized that my credit card which was cancelled and reissued due to the account being compromised, was the cc on file for my automatic payments. I phoned 1-800-713-9760 Tuesday

Cons: 5 phone calls and 10 "Customer Service" Reps, No resolution

 

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