Wheels Unlimited

★☆☆☆☆
  • 4829 Hwy 81

    Marlow, OK 73055

    Map & Directions
  • 580-476-3432

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Transportation & Storage

Transportation & Storage
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I used Wheels Unlimited to haul a '96 Sundowner 4 horse trailer with living quarters from Iowa to California. When the two guys got here with the trailer, I noticed the awning was broken, ripped and torn (completely destroyed). And the box covering the air conditioner was broken and half missing. It was about $1,500 worth of damage. When I asked the guys who delivered it what happened they said it was like that when they picked it up. It was too late to call the trailer dealer that night but when I called them the next day they said the trailer was fine when it left the lot, just like the pictures showed. So I talked to Darren Southerland, owner of Wheels Unlimited, and at first he said he wasn't going to report it to his insurance company. Then I talked to him again a couple days later and he said that the guys who delivered my trailer never came back to work after delivering my trailer and he couldn't get a hold of them. Thing is, I paid them $2,000 in cash for the delivery. They didn't give me a receipt and I didn't even notice they didn't give me one at first because I was so excited about getting the trailer, and I was calling all my friends and family. I called Darren again later and he treated me like crap and said that he didn't think I even paid them for the delivery. Well, why would they leave me with my very expensive trailer if I didn't pay them for the delivery? When Darren finally said he reported it to his insurance company, they called to tell me that the damages were not covered by the policy because the guys who delivered the trailer weren't employed by Wheels Unlimited long enough. That was one of the stupidest things I've ever heard in my life. I wonder if they were even calling from a legitimate insurance company. Needless to say, this business sucks big time!

1
★☆☆☆☆

I used Wheels Unlimited to haul a '96 Sundowner 4 horse trailer with living quarters from Iowa to California. When the two guys got here with the trailer, I noticed the awning was broken, ripped and torn (completely destroyed). And the box covering the air conditioner was broken and half missing. It was about $1,500 worth of damage. When I asked the guys who delivered it what happened they said it was like that when they picked it up. It was too late to call the trailer dealer that night but when I called them the next day they said the trailer was fine when it left the lot, just like the pictures showed. So I talked to Darren Southerland, owner of Wheels Unlimited, and at first he said he wasn't going to report it to his insurance company. Then I talked to him again a couple days later and he said that the guys who delivered my trailer never came back to work after delivering my trailer and he couldn't get a hold of them. Thing is, I paid them $2,000 in cash for the delivery. They didn't give me a receipt and I didn't even notice they didn't give me one at first because I was so excited about getting the trailer, and I was calling all my friends and family. I called Darren again later and he treated me like crap and said that he didn't think I even paid them for the delivery. Well, why would they leave me with my very expensive trailer if I didn't pay them for the delivery? When Darren finally said he reported it to his insurance company, they called to tell me that the damages were not covered by the policy because the guys who delivered the trailer weren't employed by Wheels Unlimited long enough. That was one of the stupidest things I've ever heard in my life. I wonder if they were even calling from a legitimate insurance company. Needless to say, this business sucks big time!

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