Sauk Valley Cleaners Inc

★★☆☆☆
  • 120 W River St

    Dixon, IL 61021

    Map & Directions
  • 815-288-1322

About Sauk Valley Cleaners Inc

Personal Services

Personal Services
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I took a suit to get pressed and a shirt to get cleaned. I had someone else pick them up for me. Hindsight I regret this for I would not have left with how poorly my the shirt was done. The job they did was completely unsatisfactory. The shirt was in better shape when I brought it to them(it was a new unworn shirt). I brought my suit in on a nice wooden suit hanger when I got it back it was on a wire hanger. As far as proper suit care is concerned you should never put your jacket on a wire hanger. I have yet to retrieve my wooden hanger. The press job on the suit was satisfactory at best. I was very disappointed with my experience this is the first time I have used them and it will also be my last.

1
★☆☆☆☆

I took a suit to get pressed and a shirt to get cleaned. I had someone else pick them up for me. Hindsight I regret this for I would not have left with how poorly my the shirt was done. The job they did was completely unsatisfactory. The shirt was in better shape when I brought it to them(it was a new unworn shirt). I brought my suit in on a nice wooden suit hanger when I got it back it was on a wire hanger. As far as proper suit care is concerned you should never put your jacket on a wire hanger. I have yet to retrieve my wooden hanger. The press job on the suit was satisfactory at best. I was very disappointed with my experience this is the first time I have used them and it will also be my last.

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I took a used wool coat to Sauk Valley Cleaners to be cleaned and pressed. Although there was no visible mildew, the item smelled like it has been stored in a damp place. Not only did they get rid of the musty smell, the coat looked like it was fresh off the haberdasher. The two gentlemen that I spoke to and the lady who answered the phone were very courteous and professional. I'm definitely taking my business to this establishment.

5
★★★★★

I took a used wool coat to Sauk Valley Cleaners to be cleaned and pressed. Although there was no visible mildew, the item smelled like it has been stored in a damp place. Not only did they get rid of the musty smell, the coat looked like it was fresh off the haberdasher. The two gentlemen that I spoke to and the lady who answered the phone were very courteous and professional. I'm definitely taking my business to this establishment.

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If you want to get your clothes back in one piece after taking them to the cleaners, do not do business with Sauk Valley Cleaners in Dixon, IL. I took a suit there to have some stains removed and when I got it back, there was a hole in the pants. I guess ripping holes in clothing is their idea of "stain removal." The owner did reimburse me for the "cleaning" bill, but refused to pay me for the pants that he ruined. Let me note that the pants had been worn ONCE, yet the owner insisted that the hole was from normal wear and tear. I wonder if the employees at the cleaners are the ones wearing the clothes... I did threaten to take the owner to court and I just may. To be continued...

1
★☆☆☆☆

If you want to get your clothes back in one piece after taking them to the cleaners, do not do business with Sauk Valley Cleaners in Dixon, IL. I took a suit there to have some stains removed and when I got it back, there was a hole in the pants. I guess ripping holes in clothing is their idea of "stain removal." The owner did reimburse me for the "cleaning" bill, but refused to pay me for the pants that he ruined. Let me note that the pants had been worn ONCE, yet the owner insisted that the hole was from normal wear and tear. I wonder if the employees at the cleaners are the ones wearing the clothes... I did threaten to take the owner to court and I just may. To be continued...

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