Dispatch Taxi Affiliation Inc

★★★★☆
Whenever you?re ready to go, call on your neighborhood cab company.
  • 4536 N Elston Ave

    Chicago, IL 60630

    Map & Directions
  • 773-685-2900

About Dispatch Taxi Affiliation Inc

Hours
Open Daily 24 Hours ; Open 7 Days

Transportation & Storage

Transportation & Storage
More choices in Chicago:
Resultset_next

FANCY PAWS, INC. β?? Chicago Dog Walkers and Pet Sitters

1341 West Fullerton Avenue Chicago, IL

Resultset_next

Chicago Carriage Cab Co

2617 S Wabash Ave Chicago, IL

3.5526 38
Hi! Sign in to let us know how Dispatch Taxi Affiliation Inc was?
Write a Review
.

\r
Ride at risk to your personal safety. The uninsured driver of Dispatch Taxi #1735 nearly killed my pregnant wife and his passenger in a multi-car accident while driving recklessly on 3/10/14. See you in court

3
★★★★★

\r
Ride at risk to your personal safety. The uninsured driver of Dispatch Taxi #1735 nearly killed my pregnant wife and his passenger in a multi-car accident while driving recklessly on 3/10/14. See you in court

.

cab #2159 was rude drove recklessly and smoked a cigaret in the cab and over priced me because my destination was out of his way. last time i deal with this taxi company.

3
★★★★★

cab #2159 was rude drove recklessly and smoked a cigaret in the cab and over priced me because my destination was out of his way. last time i deal with this taxi company.

.

Cab 1693 last night refused to take me to the train station. Just said he didn't want to go there. I'm a nice guy and I tip well. Not sure what his problem was. I'd rather walk than deal with this company.

3
★★★★★

Cab 1693 last night refused to take me to the train station. Just said he didn't want to go there. I'm a nice guy and I tip well. Not sure what his problem was. I'd rather walk than deal with this company.

.

I was driven by CAB # 3164 yesterday from Hyatt Regency McCormick Place to Airport. The driver was very nice and friendly.

3
★★★★★

I was driven by CAB # 3164 yesterday from Hyatt Regency McCormick Place to Airport. The driver was very nice and friendly.

.

1. Worst company to deal with,fake promises and bad management.
2. Main goal to make money from their drivers no matter how.
3. You have 50% chance to get your cab on time because of the old fashion dispatch system they use.
4. it has been

3
★★★★★

1. Worst company to deal with,fake promises and bad management.
2. Main goal to make money from their drivers no matter how.
3. You have 50% chance to get your cab on time because of the old fashion dispatch system they use.
4. it has been

.

Ron, the supposed office manager calls the drivers a bunch of asssholes. He says the new management is owned by the Russian Mafia from New York. He says one is a kike like he is. I just don't get it. Why would this guy bad mouth his own company unless he wants to get fired. He couldn't handle simple computer business operations and we used to have to wait in line for ten, twenty or more minutes just to reserve a car for a day. Acts like he doesn't want to work. He used to ignore drivers at the window.Said that Juan really stold his full time job and now his full job has been split between Juan and him. Looks like time to retire.

0
★☆☆☆☆

Ron, the supposed office manager calls the drivers a bunch of asssholes. He says the new management is owned by the Russian Mafia from New York. He says one is a kike like he is. I just don't get it. Why would this guy bad mouth his own company unless he wants to get fired. He couldn't handle simple computer business operations and we used to have to wait in line for ten, twenty or more minutes just to reserve a car for a day. Acts like he doesn't want to work. He used to ignore drivers at the window.Said that Juan really stold his full time job and now his full job has been split between Juan and him. Looks like time to retire.

.

I really dont understand what the hell is going on with dispatch taxi . Thenew owner really suck they dont care about anyone they are rude and they call them self the king of the cab business Dispatch should of just stayed the Mom & Pops Taxi service. At least they cared about their drivers, employees and customers and we cant even cash our credit cards until 24hrs after now we have to wait another day for a check BOUNCED CHECKS NO MONEY !!!!!!!!!!!(wtf)And they call themselfs mulit millioniors yea ok !!! Slavery is over .More people need to go to the city this needs to stop

Angery F***** Driver!

0
★☆☆☆☆

I really dont understand what the hell is going on with dispatch taxi . Thenew owner really suck they dont care about anyone they are rude and they call them self the king of the cab business Dispatch should of just stayed the Mom & Pops Taxi service. At least they cared about their drivers, employees and customers and we cant even cash our credit cards until 24hrs after now we have to wait another day for a check BOUNCED CHECKS NO MONEY !!!!!!!!!!!(wtf)And they call themselfs mulit millioniors yea ok !!! Slavery is over .More people need to go to the city this needs to stop

Angery F***** Driver!

.

Called this taxi service to take us to the el. They said they would be there within 20 mintues and they were there in 5. Iaccidentaly left my laptop in the taxi, and when I called they said the driver had found it and could drop it off at the house. Well, we were at the airport by then , so they said they'd hold it until we returned. A week later, they still had it. We were soooo happy!

2
★★★★★

Called this taxi service to take us to the el. They said they would be there within 20 mintues and they were there in 5. Iaccidentaly left my laptop in the taxi, and when I called they said the driver had found it and could drop it off at the house. Well, we were at the airport by then , so they said they'd hold it until we returned. A week later, they still had it. We were soooo happy!

.

Called an was told 5-20 minutes for a cab. 30 minutes later I'm told the cab is outside. I go out, it's not there. I'm told the driver misheard the address and he will be to me in a minute. 15 minutes later the cab arrives. Worst service I've ever had. When I called their dispatch to tell them to cancel it due to this issue, the woman could not have cared less about losing the business. I am now more than 20 minutes late due to the incompetency of this service.

0
★☆☆☆☆

Called an was told 5-20 minutes for a cab. 30 minutes later I'm told the cab is outside. I go out, it's not there. I'm told the driver misheard the address and he will be to me in a minute. 15 minutes later the cab arrives. Worst service I've ever had. When I called their dispatch to tell them to cancel it due to this issue, the woman could not have cared less about losing the business. I am now more than 20 minutes late due to the incompetency of this service.

.

I received a call at 7:30am that my cab had arrived. I went outside at 7:32 and was screamed at, practically accosted by the cab driver. He was upset that I wasn't already waiting outside for him. He threw my suitcase in the trunk and took off like a mad man. Drove like a complete maniac. He was incredibly rude and a terrible driver. I WILL NEVER USE THIS SERVICE AGAIN! Not to mention the fact that I wreak of smoke after being in the cab for 15 minutes.

0
★☆☆☆☆

I received a call at 7:30am that my cab had arrived. I went outside at 7:32 and was screamed at, practically accosted by the cab driver. He was upset that I wasn't already waiting outside for him. He threw my suitcase in the trunk and took off like a mad man. Drove like a complete maniac. He was incredibly rude and a terrible driver. I WILL NEVER USE THIS SERVICE AGAIN! Not to mention the fact that I wreak of smoke after being in the cab for 15 minutes.

.

terrible drivers

0
★☆☆☆☆

terrible drivers

.

Tierra keeps stealing from the taxi drivers of Dispatch Taxi Affiliation. It is very cunning how she does it. She confuses the cabbie by having him start filling out his lease, and then goes on to helping other drivers. By the time she gets back to the first driver's transaction she doesn't give him credit for all the credit cards receipts that were processed and tells the cabbie he owes more money than he really does. Since time has passed between when the transaction was started - and then the credit card money is calculated into how much the driver owes for his lease it is easy for her to tell him the wrong amount. She figures the driver forgot how much the credit cards were really worth. She usually steals about 10 dollars on each transaction and has been doing this for over a year. Based on calculations and how many drivers she has been stealing from on a regular basis we figure she is stealing about $800.00 dollars a month from her own taxi drivers!!! Guess she needs money for pot and other drugs her and her sister do and sometimes does around the company building on elston. She has doen this to some drivers more than three times which is why we are finally writing this. If it happens one more time, then we will go to city hall and file a complaint against the company and demand money back. We have records of her transactions that have been thefts.
Atef

0
★☆☆☆☆

Tierra keeps stealing from the taxi drivers of Dispatch Taxi Affiliation. It is very cunning how she does it. She confuses the cabbie by having him start filling out his lease, and then goes on to helping other drivers. By the time she gets back to the first driver's transaction she doesn't give him credit for all the credit cards receipts that were processed and tells the cabbie he owes more money than he really does. Since time has passed between when the transaction was started - and then the credit card money is calculated into how much the driver owes for his lease it is easy for her to tell him the wrong amount. She figures the driver forgot how much the credit cards were really worth. She usually steals about 10 dollars on each transaction and has been doing this for over a year. Based on calculations and how many drivers she has been stealing from on a regular basis we figure she is stealing about $800.00 dollars a month from her own taxi drivers!!! Guess she needs money for pot and other drugs her and her sister do and sometimes does around the company building on elston. She has doen this to some drivers more than three times which is why we are finally writing this. If it happens one more time, then we will go to city hall and file a complaint against the company and demand money back. We have records of her transactions that have been thefts.
Atef

.

I spoke with a dispatcher to ask her to give me a quote on a one-way route. She said, "the cost is $..... per mile, I don't even know where that's at, is that in the suburbs". I gave her the neighborhoo but there was no attempt to quote me a price. Too many other taxi services to choose from. Poor first impression.

0
★☆☆☆☆

I spoke with a dispatcher to ask her to give me a quote on a one-way route. She said, "the cost is $..... per mile, I don't even know where that's at, is that in the suburbs". I gave her the neighborhoo but there was no attempt to quote me a price. Too many other taxi services to choose from. Poor first impression.

.

I used this company on a trip out to Ohare from downtown. The car was very clean. The driver was not using a cell phone.

The most amazing part is that i left my wallet in the cab at the airport and got a call the next day from my car insurance company to let me know that the taxi company had my wallet. Not only did they take the extra step of finding my wallet and calling one of my cards, all of my cash and cards were still in the wallet. That's honesty - and you can't ask for more than that.

The only con that i can think of is that the driver was a bit aggressive with driving. Probably not more so than many other taxi drivers.

Bottom line -I would absolutely use them in the future and recommend them to others. It's rare to find this kind of honesty anymore and I believe that they should be rewarded with increased business.

THANK YOU!

2
★★★★★

I used this company on a trip out to Ohare from downtown. The car was very clean. The driver was not using a cell phone.

The most amazing part is that i left my wallet in the cab at the airport and got a call the next day from my car insurance company to let me know that the taxi company had my wallet. Not only did they take the extra step of finding my wallet and calling one of my cards, all of my cash and cards were still in the wallet. That's honesty - and you can't ask for more than that.

The only con that i can think of is that the driver was a bit aggressive with driving. Probably not more so than many other taxi drivers.

Bottom line -I would absolutely use them in the future and recommend them to others. It's rare to find this kind of honesty anymore and I believe that they should be rewarded with increased business.

THANK YOU!

Pros: Very honest company. Clean cars

Cons: Slightly Aggressive driver

.

Since all the taxi (company) names are similar in the Chicago area... I was convinced this company had double charged my credit card for a trip recently taken from O'Hare back to the city.

I called and received prompt service... I explained the issue to Dispatch employee, Juan. Juan took the time to look up the credit card number several different times and by several different methods. He called me back within an hour explaining he figured out which company this belonged to and even provided the contact information to call and get it straightened out with the right company... he was correct. Juan saved the day, I appreciate that he went out of his way to help!

2
★★★★★

Since all the taxi (company) names are similar in the Chicago area... I was convinced this company had double charged my credit card for a trip recently taken from O'Hare back to the city.

I called and received prompt service... I explained the issue to Dispatch employee, Juan. Juan took the time to look up the credit card number several different times and by several different methods. He called me back within an hour explaining he figured out which company this belonged to and even provided the contact information to call and get it straightened out with the right company... he was correct. Juan saved the day, I appreciate that he went out of his way to help!

Pros: Helpful & Professional

.

Just recently I took this cab back home from a club. Unfortunately, I was pretty intoxicated and left my wallet on the back seat. Today one of the drivers personally came to my house to return it!!! Absolutely nothing was gone from it, now even $10 in cash. I wanted to offer the $10 to the driver as a tip but he refused to accept it. From now on this is the only taxi ill ever be calling to.

2
★★★★★

Just recently I took this cab back home from a club. Unfortunately, I was pretty intoxicated and left my wallet on the back seat. Today one of the drivers personally came to my house to return it!!! Absolutely nothing was gone from it, now even $10 in cash. I wanted to offer the $10 to the driver as a tip but he refused to accept it. From now on this is the only taxi ill ever be calling to.

Pros: Honest and Profesional

.

My wallet fell out of my coat and they were honest and polite enough to actually go to the effort of locating me and returning it with all of my belongings still in it!!! I was truly pleased with the honesty and reliability of this company. Thanks Juan!!

2
★★★★★

My wallet fell out of my coat and they were honest and polite enough to actually go to the effort of locating me and returning it with all of my belongings still in it!!! I was truly pleased with the honesty and reliability of this company. Thanks Juan!!

Pros: Honest

.

I left my cell phone in the cab, and the cab driver was able to return it to me with in an hour of leaving it in the cab. If it weren't for Juan Hernandez in the main office, I would have not been able to reach the cab driver! Juan, thanks again, my cell is my life and business!

2
★★★★★

I left my cell phone in the cab, and the cab driver was able to return it to me with in an hour of leaving it in the cab. If it weren't for Juan Hernandez in the main office, I would have not been able to reach the cab driver! Juan, thanks again, my cell is my life and business!

.

Double-Charged Credit Card. Similiar story in this review section. Curious to see what they say as a response on Monday when the management office re-opens.

2
★★☆☆☆

Double-Charged Credit Card. Similiar story in this review section. Curious to see what they say as a response on Monday when the management office re-opens.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I pre-ordered my taxi to pick me up at O'Hara for arrival and at another location the following day for departure from Chicago. The driver, Mr. Ottman, was on time both days, in fact early! Very polite and professional.
I would highly recommend Dispatch Taxi Service. The office staff was extremely helpful and called me back with the driver's name and phone number prior to my departure. I travel frequently and have found little or no customer service when it comes to taxis. This was a nice and welcomed change.
Other companies could take a lesson in customer service from Dispatch Taxi. A+++++++ service!

2
★★★★★

I pre-ordered my taxi to pick me up at O'Hara for arrival and at another location the following day for departure from Chicago. The driver, Mr. Ottman, was on time both days, in fact early! Very polite and professional.
I would highly recommend Dispatch Taxi Service. The office staff was extremely helpful and called me back with the driver's name and phone number prior to my departure. I travel frequently and have found little or no customer service when it comes to taxis. This was a nice and welcomed change.
Other companies could take a lesson in customer service from Dispatch Taxi. A+++++++ service!

Pros: Customer service

.

One of these cabs was following my friend through a neighborhood, riding on her tail honking at her. She parked at a friend's house and noticed the driver had gone into a house up the street. When he came out and drove towards her, she threw him the finger, to which he pulled over and chased her down with a tazer. After pinning her to a wall and screaming at her, he grabbed the glasses off her face and took off. This man obviously has no respect for the visually impared and cost her five hundred dollard in insurance money. Look out for 3470, appearently the night driver.

0
★☆☆☆☆

One of these cabs was following my friend through a neighborhood, riding on her tail honking at her. She parked at a friend's house and noticed the driver had gone into a house up the street. When he came out and drove towards her, she threw him the finger, to which he pulled over and chased her down with a tazer. After pinning her to a wall and screaming at her, he grabbed the glasses off her face and took off. This man obviously has no respect for the visually impared and cost her five hundred dollard in insurance money. Look out for 3470, appearently the night driver.

Pros: Fast getaway.

Cons: Stole my friend's glasses.

.

I came in from out of town and I flagged a Dispatch Taxi Cab. I did not know where I was at. You could basically say I was lost. I do not remember the cab number that I was in but he was one of the nicest driver/person I have ever met. He helped me find were I was going. He also made me feel very safe and comfortable at the same time.Next time I come to Chicago I will be using DISPATCH TAXI 4SURE!!!!

2
★★★★★

I came in from out of town and I flagged a Dispatch Taxi Cab. I did not know where I was at. You could basically say I was lost. I do not remember the cab number that I was in but he was one of the nicest driver/person I have ever met. He helped me find were I was going. He also made me feel very safe and comfortable at the same time.Next time I come to Chicago I will be using DISPATCH TAXI 4SURE!!!!

Pros: Everything

Cons: NONE

.

I left a wallet in the cab and the contents were mailed back to me within the week without me ever getting in touch with the driver.

I will be sure to use Dispatch when I get back to Chicago again.

2
★★★★★

I left a wallet in the cab and the contents were mailed back to me within the week without me ever getting in touch with the driver.

I will be sure to use Dispatch when I get back to Chicago again.

Pros: Respectful

.

After reading all these reviews it seems that this taxi is awful. Don't look at good reviews, because those are not real, you can see that if you read closely.
I was going to hire them for my trip to o'hare, but there is no way I'm doing it now.

0
★☆☆☆☆

After reading all these reviews it seems that this taxi is awful. Don't look at good reviews, because those are not real, you can see that if you read closely.
I was going to hire them for my trip to o'hare, but there is no way I'm doing it now.

Cons: BAD REVIEWS

.

IVE BEEN TAKING CAB RIDES TO WORK AND THE AIRPORT FOR THE PAST EIGHT YEARS, SINCE IVE MOVED TO CHICAGO. AMERICAN UNITED, YELLOW, FLASH, CHECKER, GLOBE, AND THE WORST OF THEM ALL OH MY GOD CARRIAGE CAB!!! HAVE ALL BEEN VERY UNRELIABLE AND MOST OF THEM VERY RUDE !! I HAVE USED ( DISPATCH TAXI SERVICE FOR THREE MONTHS NOW AND I WILL NEVER USE ANYONE ELSE EVER AGAIN) THEY HAVE THE MOST HONEST AND EXPERIENCED DRIVERS I HAVE EVER MET ESPECIALLY ONE OF THE BROTHERS WHO I RODE WITH SEVERAL TIMES THAT GAVE ME THE BUSINESS CARD. I THANK YOU GUYS VERY MUCH AND I WILL BE TELLING EVERYONE I KNOW TO CALL THIS WONDERFUL COMPANY:-) KARL GOLDENBERG

2
★★★★★

IVE BEEN TAKING CAB RIDES TO WORK AND THE AIRPORT FOR THE PAST EIGHT YEARS, SINCE IVE MOVED TO CHICAGO. AMERICAN UNITED, YELLOW, FLASH, CHECKER, GLOBE, AND THE WORST OF THEM ALL OH MY GOD CARRIAGE CAB!!! HAVE ALL BEEN VERY UNRELIABLE AND MOST OF THEM VERY RUDE !! I HAVE USED ( DISPATCH TAXI SERVICE FOR THREE MONTHS NOW AND I WILL NEVER USE ANYONE ELSE EVER AGAIN) THEY HAVE THE MOST HONEST AND EXPERIENCED DRIVERS I HAVE EVER MET ESPECIALLY ONE OF THE BROTHERS WHO I RODE WITH SEVERAL TIMES THAT GAVE ME THE BUSINESS CARD. I THANK YOU GUYS VERY MUCH AND I WILL BE TELLING EVERYONE I KNOW TO CALL THIS WONDERFUL COMPANY:-) KARL GOLDENBERG

Pros: REAL NEIGBORHOOD CAB DRIVERS, ON TIME, VERY NICE

Cons: NONE

.

We called Taxi Cab affiliation an hour before we needed it to pick us up to reserve it and make sure we would be on time to our dinner reservations. The cab was supposed to be at our house at 6:45 p.m. and while we were waiting patiently the cab service called at 7:20 p.m. to inform us that they had nothing available to send. Not only did we not get a cab ride we lost our seating for our reservations. They should have known or told us they couldn't accomedate us or at least have someone on the way to be available for us. Awful customer service in my book!!

0
★☆☆☆☆

We called Taxi Cab affiliation an hour before we needed it to pick us up to reserve it and make sure we would be on time to our dinner reservations. The cab was supposed to be at our house at 6:45 p.m. and while we were waiting patiently the cab service called at 7:20 p.m. to inform us that they had nothing available to send. Not only did we not get a cab ride we lost our seating for our reservations. They should have known or told us they couldn't accomedate us or at least have someone on the way to be available for us. Awful customer service in my book!!

Cons: Didn't show up

.

I jumped a cab on a Sat morning ralatively early, the cab did his job and drove me the location requested. I had a little cash but chose to pay via Credit Card and then tip him with cash. Everything went great until I looked at my credit card statement....the charge was double what it cost. I then remembered that I never got a receipt for the ride, probably b/c it was blizzard like weather. Anyway I recommend paying with cash when you use this cabbie, otherwise you can get ripped!

0
★☆☆☆☆

I jumped a cab on a Sat morning ralatively early, the cab did his job and drove me the location requested. I had a little cash but chose to pay via Credit Card and then tip him with cash. Everything went great until I looked at my credit card statement....the charge was double what it cost. I then remembered that I never got a receipt for the ride, probably b/c it was blizzard like weather. Anyway I recommend paying with cash when you use this cabbie, otherwise you can get ripped!

.

Ordered a taxi on a Saturday night to be picked up from a difficult location to find in downtown Chicago. The Dispatcher was polite and took my information quickly and gave me an estimate time. The cab arrived promptly and the driver was polite. I was impressed with how well they responded and was happy with their services. I will definitely use this company again!!

Thanks

2
★★★★★

Ordered a taxi on a Saturday night to be picked up from a difficult location to find in downtown Chicago. The Dispatcher was polite and took my information quickly and gave me an estimate time. The cab arrived promptly and the driver was polite. I was impressed with how well they responded and was happy with their services. I will definitely use this company again!!

Thanks

Pros: Late Night prompt pick-up

.

The only reason I didn't give them five stars is because this is the first time I had ever called to reserve a cab so I have no other experiences to compare it to. I called on a Wed. night to schedule a pickup for 6:00 a.m. the next morning to Union Station. The person who took my reservation was very polite. I was a bit worried about the whole trip because it was the first time in a cab with my newborn (6 weeks old). I let them know that I would be traveling with an infant and that it would take me a minute to get downstairs once the cab arrived. She assured me that they would call to let me know when the cab was there and would wait. As I was still a little skeptical about them remembering my reservation, I called again at 5 the next morning to confirm the booking. All was set and they reassured me I would receive a call when they were at my place (in Logan Square). RIght on schedule, I got a call and the cab was out front. When I went down toting my baby in her seat, a diaper bag and a wheeled suitcase, the driver was jumping to help me load things in to the car. He waited and asked if the car seat was strapped in well before taking off. We took the Dan/Ryan where he drove very well and we had a great chat about children. We arrived at Union Station where the driver helped me unload everything and wished me a safe trip. I thoroughly enjoyed my ride with Dispatch Taxi and will definitely be using them again!

2
★★★★☆

The only reason I didn't give them five stars is because this is the first time I had ever called to reserve a cab so I have no other experiences to compare it to. I called on a Wed. night to schedule a pickup for 6:00 a.m. the next morning to Union Station. The person who took my reservation was very polite. I was a bit worried about the whole trip because it was the first time in a cab with my newborn (6 weeks old). I let them know that I would be traveling with an infant and that it would take me a minute to get downstairs once the cab arrived. She assured me that they would call to let me know when the cab was there and would wait. As I was still a little skeptical about them remembering my reservation, I called again at 5 the next morning to confirm the booking. All was set and they reassured me I would receive a call when they were at my place (in Logan Square). RIght on schedule, I got a call and the cab was out front. When I went down toting my baby in her seat, a diaper bag and a wheeled suitcase, the driver was jumping to help me load things in to the car. He waited and asked if the car seat was strapped in well before taking off. We took the Dan/Ryan where he drove very well and we had a great chat about children. We arrived at Union Station where the driver helped me unload everything and wished me a safe trip. I thoroughly enjoyed my ride with Dispatch Taxi and will definitely be using them again!

Pros: on time, friendly, felt safe

Cons: none!

.

I must confess I do not know how they treat their customers, but if the way they treat other drivers is any indication.....
Tonight I was sitting in traffic on Sheridan Rd. southbound, waiting for the light at Devon to change, when I felt an abrupt thud to the rear of my car. I looked at my rearview mirror and saw it was a cab that had plowed into me (it was damp out), and its driver was yakking on his cellphone. I signalled I was going to pull over; but when the light changed and I did pull into a parking lot on the corner, the driver sped off! I was able to see enough of the driver to give a description, and the words "Dispatch Taxi Affiliation" on the door of the black-and-white cab, but he took off too quickly (switching lanes, no less) for me to get a license number. At least it's a small enough company that I can extrapolate from time records who the driver was....assuming they tell the truth. My bumper is ruined and my neck hurts, BTW.

So if you want a cab company that won't let a little thing like causing a collision and then leaving the scene get in the way of getting you to your destination, then go for it.

0
★☆☆☆☆

I must confess I do not know how they treat their customers, but if the way they treat other drivers is any indication.....
Tonight I was sitting in traffic on Sheridan Rd. southbound, waiting for the light at Devon to change, when I felt an abrupt thud to the rear of my car. I looked at my rearview mirror and saw it was a cab that had plowed into me (it was damp out), and its driver was yakking on his cellphone. I signalled I was going to pull over; but when the light changed and I did pull into a parking lot on the corner, the driver sped off! I was able to see enough of the driver to give a description, and the words "Dispatch Taxi Affiliation" on the door of the black-and-white cab, but he took off too quickly (switching lanes, no less) for me to get a license number. At least it's a small enough company that I can extrapolate from time records who the driver was....assuming they tell the truth. My bumper is ruined and my neck hurts, BTW.

So if you want a cab company that won't let a little thing like causing a collision and then leaving the scene get in the way of getting you to your destination, then go for it.

Pros: Cab looked new

Cons: Utter disdain for traffic laws or personal responsibility

.

Richard of Dispatch Taxi was very nice. It was around the holidays and I got in the cab to find out that I had thought I lost my credit card and so I told him to just drop me off wherever. I was becoming a little upset because i had felt bad and I was going to be late for work and he said not to worry about it..that he would take me to work anyway. Luckily I had found my card but was so thankful that he was so thoughtful. Many times I've been in cabs where the drivers are extremely rude and probably would have freaked out at the situation. He was calm and very understanding!

2
★★★★★

Richard of Dispatch Taxi was very nice. It was around the holidays and I got in the cab to find out that I had thought I lost my credit card and so I told him to just drop me off wherever. I was becoming a little upset because i had felt bad and I was going to be late for work and he said not to worry about it..that he would take me to work anyway. Luckily I had found my card but was so thankful that he was so thoughtful. Many times I've been in cabs where the drivers are extremely rude and probably would have freaked out at the situation. He was calm and very understanding!

.

I just had a really good experience with dispath taxi i need to get from the far north side to downtown to make a meeting i had called yellow before and they never showed up so after waiting 4 them 30 mintues i called dispath and they where there in ten mintues had a nice ride to my meeting the driver was really nice and new how to make me feel at ease that i wasnt going to be late from now on when i need a cab i know who to call thanks dispath thanks new customer

2
★★★★★

I just had a really good experience with dispath taxi i need to get from the far north side to downtown to make a meeting i had called yellow before and they never showed up so after waiting 4 them 30 mintues i called dispath and they where there in ten mintues had a nice ride to my meeting the driver was really nice and new how to make me feel at ease that i wasnt going to be late from now on when i need a cab i know who to call thanks dispath thanks new customer

Pros: driver was great

Cons: none

.

Sometime last month, I had to be at O'hare Internat'l Airport at 6:00 a.m. My flight was to depart at 7:25 a.m. I had to go to Atlanta for a business purposes. I pre-order for an American United Cab the previous night (for5:15a.m.) to come and get me. UNFORTUNATELY they never showed. So I brought out the"yellow pages" and there it was covering almost half of the page. It read "DISPATCH TAXI O'HARE-MIDWAY-SUBURBS". So i called them. Mind you, I was already running late. The time I called Dispatch Taxi was approximately 6:30. It was unbelievable...as soon as I hung the phone up, the dispatcher called me right back to inform me that my cab was outside of my house (literally 2 minutes later). I rushed out quickly and we were on our way to the airport.
When we arrived to the Kennedy(I-90) I was upset to see that the traffic was backed up so far that by the time we arrived to the destination, the time was then around 7:45 a.m.. I had a feeling my flight had already left me behind, but I called the airline anyway to see if i hadn't, but unfortunately the airline operator gave me the bad news. I missed my flight!!! I asked the Dispatch Taxi Driver if it was okay for him to take me back home. He didn't argue with me, he just drove and he was very upset for me that I missed my flight.
By the time i reached my home, the meter read $56.45. I reached over to give him $65 and he refused to accept the full fare. I was shocked. He was upset and started to blame himself for me missing my flight and he wanted to give me a free ride. I told him the situation with American United >( then he accepted the fair.
I suddenly went from being ticked off to grateful because I didn't expect a cabdriver to be so understanding.
Since that morning, I made Dispatch Taxi Co. my regular cab company I use. Thank you Dispatch Taxi!

A satisfied customer,
Samuel Richardson

2
★★★★★

Sometime last month, I had to be at O'hare Internat'l Airport at 6:00 a.m. My flight was to depart at 7:25 a.m. I had to go to Atlanta for a business purposes. I pre-order for an American United Cab the previous night (for5:15a.m.) to come and get me. UNFORTUNATELY they never showed. So I brought out the"yellow pages" and there it was covering almost half of the page. It read "DISPATCH TAXI O'HARE-MIDWAY-SUBURBS". So i called them. Mind you, I was already running late. The time I called Dispatch Taxi was approximately 6:30. It was unbelievable...as soon as I hung the phone up, the dispatcher called me right back to inform me that my cab was outside of my house (literally 2 minutes later). I rushed out quickly and we were on our way to the airport.
When we arrived to the Kennedy(I-90) I was upset to see that the traffic was backed up so far that by the time we arrived to the destination, the time was then around 7:45 a.m.. I had a feeling my flight had already left me behind, but I called the airline anyway to see if i hadn't, but unfortunately the airline operator gave me the bad news. I missed my flight!!! I asked the Dispatch Taxi Driver if it was okay for him to take me back home. He didn't argue with me, he just drove and he was very upset for me that I missed my flight.
By the time i reached my home, the meter read $56.45. I reached over to give him $65 and he refused to accept the full fare. I was shocked. He was upset and started to blame himself for me missing my flight and he wanted to give me a free ride. I told him the situation with American United >( then he accepted the fair.
I suddenly went from being ticked off to grateful because I didn't expect a cabdriver to be so understanding.
Since that morning, I made Dispatch Taxi Co. my regular cab company I use. Thank you Dispatch Taxi!

A satisfied customer,
Samuel Richardson

Pros: Nicely dressed, polite, clean cab, understanding, knows the city well.

Cons: None

.

About midnight driver car number 2674 threw a fit of rage and cussed out me and my friend using the F word and other choice words. And I just saw him a couple of days ago still driving. He slammed the door against my hand like a madman. Where do these people come from?

0
★☆☆☆☆

About midnight driver car number 2674 threw a fit of rage and cussed out me and my friend using the F word and other choice words. And I just saw him a couple of days ago still driving. He slammed the door against my hand like a madman. Where do these people come from?

.

DO NOT USE THESE PEOPLE! I almost missed a flight because of their incompetence. I chose them to get me to Midway Airport after reading these reviews, and seeing that they served Midway. I called them at 9:30 in the morning for a 1:30pm pickup. When nobody was there by 1:40 I called, they informed me that since I had given them a bad number they had canceled the order. Apparently they had miswritten 2 instead of 3 when they took down my number (they never read it back to me). I know my own cell phone number, I don't see how this was my fault, but the dispatcher tried to argue it was. I was told he could have a cab for me in 10-30 minutes, but every 15 minutes for the next hour he kept calling me saying he hadn't found a cab and did I still want one. If it hadn't been for a kind hearted friend who rushed me to the airportI wouldn't have made my flight, I got in just as it was boarding. I was only offered a grudging apology on the third phone call. I was completely stressed out by the whole miserable experience.

0
★☆☆☆☆

DO NOT USE THESE PEOPLE! I almost missed a flight because of their incompetence. I chose them to get me to Midway Airport after reading these reviews, and seeing that they served Midway. I called them at 9:30 in the morning for a 1:30pm pickup. When nobody was there by 1:40 I called, they informed me that since I had given them a bad number they had canceled the order. Apparently they had miswritten 2 instead of 3 when they took down my number (they never read it back to me). I know my own cell phone number, I don't see how this was my fault, but the dispatcher tried to argue it was. I was told he could have a cab for me in 10-30 minutes, but every 15 minutes for the next hour he kept calling me saying he hadn't found a cab and did I still want one. If it hadn't been for a kind hearted friend who rushed me to the airportI wouldn't have made my flight, I got in just as it was boarding. I was only offered a grudging apology on the third phone call. I was completely stressed out by the whole miserable experience.

Pros: none

Cons: never showed, almost missed a flight, barely apologized

.

As a business owner, I recently had the need to be in three places at one time. I Called on Dispatch taxi to send a taxi with a driver that could be trusted. They assured me that I would be happy with my driver. Within minutes the taxi showed up and delivered me to one location for my meeting. I then had the driver go on to deliver important documents to two other locations. Everything went off as planned. Dispatch made my day!

2
★★★★★

As a business owner, I recently had the need to be in three places at one time. I Called on Dispatch taxi to send a taxi with a driver that could be trusted. They assured me that I would be happy with my driver. Within minutes the taxi showed up and delivered me to one location for my meeting. I then had the driver go on to deliver important documents to two other locations. Everything went off as planned. Dispatch made my day!

.

I used Dispatch to get to work this morning. The driver was friendly and took my on the most expedient and direct route to my office downtown. Sometime in the middle of the am I realized I lost my wallet. I called Dispatch's office and was recieved by a super helpful woman who sympathized with my situation. She put a call out to all the drivers and within two hours I got a call back from the woman at the office saying she had located my wallet. I have lost things in taxis before and never have I dealt with more helpful and professional people when contacting a cab company. In short, have nothing but good things to say about Dispatch!! Thanks again to the driver and dispatch person you made my day....

2
★★★★★

I used Dispatch to get to work this morning. The driver was friendly and took my on the most expedient and direct route to my office downtown. Sometime in the middle of the am I realized I lost my wallet. I called Dispatch's office and was recieved by a super helpful woman who sympathized with my situation. She put a call out to all the drivers and within two hours I got a call back from the woman at the office saying she had located my wallet. I have lost things in taxis before and never have I dealt with more helpful and professional people when contacting a cab company. In short, have nothing but good things to say about Dispatch!! Thanks again to the driver and dispatch person you made my day....

.

Dispatch taxi service is a step above the rest,clearly a example and a leader in the industry.
prompt service they have always been on time whith a clean car and a knowledgeable polite driver.I am very pleased with thier performance and would recomend them.

2
★★★★★

Dispatch taxi service is a step above the rest,clearly a example and a leader in the industry.
prompt service they have always been on time whith a clean car and a knowledgeable polite driver.I am very pleased with thier performance and would recomend them.

Pros: always a good ride,full size car with plenty of room,minivans too

 

Wait, you're the expert.

If you've been to or used Dispatch Taxi Affiliation Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review