Swan Creek Candle Outlet

★★★★☆

About Swan Creek Candle Outlet

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.

I love this store! So much to choose from - customer service was the best. Very helpful sales associates, lots of wonderful candles to select from. My favorite is Lemongrass - just burn in your bedroom an hour before you go to bed and you sleep like a baby. We drove 3 hours to get to Swan Creek Candle Outlet in Toledo with blizzard-like conditions but it was worth EVERY minute! I will go back in the spring.

5
★★★★★

I love this store! So much to choose from - customer service was the best. Very helpful sales associates, lots of wonderful candles to select from. My favorite is Lemongrass - just burn in your bedroom an hour before you go to bed and you sleep like a baby. We drove 3 hours to get to Swan Creek Candle Outlet in Toledo with blizzard-like conditions but it was worth EVERY minute! I will go back in the spring.

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.

As a loyal Toledo booster and active member of the community, I always encourage people to support locally owned businesses. I am forced to make an exception with Swan Creek Candle's Warehouse District store. The blatant lack of customer relations is apparent the minute that you enter the store and feel the tension, coldness and hostility. The employees totally ignore you, don't greet you, don't look at you, don't offer to assist, and then boldly act put upon to answer questions you might have. The staff all exhibit snide, ungracious, and condescending demeanor towards their own customers. Given the contempt with which the employees treat the customers, one can only imagine the type of work environment that exists between the ownership and the staff.
If you want to treated coldly and with disdain and an utter lack of appreciation for your business, this is the place for you to shop. If you want to be treated with courtesy, appreciation, and warmth, shop elsewhere.

1
★☆☆☆☆

As a loyal Toledo booster and active member of the community, I always encourage people to support locally owned businesses. I am forced to make an exception with Swan Creek Candle's Warehouse District store. The blatant lack of customer relations is apparent the minute that you enter the store and feel the tension, coldness and hostility. The employees totally ignore you, don't greet you, don't look at you, don't offer to assist, and then boldly act put upon to answer questions you might have. The staff all exhibit snide, ungracious, and condescending demeanor towards their own customers. Given the contempt with which the employees treat the customers, one can only imagine the type of work environment that exists between the ownership and the staff.
If you want to treated coldly and with disdain and an utter lack of appreciation for your business, this is the place for you to shop. If you want to be treated with courtesy, appreciation, and warmth, shop elsewhere.

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.

LOVE this store! By far the best candles I have ever bought. I no longer live in Toledo but I still order from their website. You don't even have to light the candle and the whole room will fill with the wonderful scent. If there is a scent to try it would be Lemon Icebox Cookies. So Delicious!

5
★★★★★

LOVE this store! By far the best candles I have ever bought. I no longer live in Toledo but I still order from their website. You don't even have to light the candle and the whole room will fill with the wonderful scent. If there is a scent to try it would be Lemon Icebox Cookies. So Delicious!

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I was in this store a little over a year ago and was suprised by the warm atmosphere and the friendly staff that worked there. It was indeed a treat in this day and age to find such and appealing place. Recently, I visited this location again and was very dissapointed by the changes that appear to have taken place. The staff has changed and the store has a darker feeling to it now. I still love your candles but will continue to go the Dundee store.

3
★★★☆☆

I was in this store a little over a year ago and was suprised by the warm atmosphere and the friendly staff that worked there. It was indeed a treat in this day and age to find such and appealing place. Recently, I visited this location again and was very dissapointed by the changes that appear to have taken place. The staff has changed and the store has a darker feeling to it now. I still love your candles but will continue to go the Dundee store.

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