Jacks Waterfront Restaurant

★★★★☆
  • 24214 Jefferson Ave

    St Clair Shores, MI 48080

    Map & Directions
  • 586-498-8442

Food

Food
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I walked into the small back bar at about 12:10 Monday afternoon. I sat at the bar (the only guest at the bar) and looked toward Wayne. After a few minutes of watching him walk back and forth, he looks at me and says "Hi" from a distance. He then continued doing what ever it was he was doing. After waiting for 10 minutes, I got up and walked outside.

I met up with a friend and we went back to the bar. At 12:30 we got served. No napkin was given. We were charged by the pint even though there weren't any pint glasses, just small plastic cups. After drinking half the cup, he topped it off. He then went to the other end of the bar and leaned over the bar talking to Chelsea the waitress who was sitting on a bar stool. There was dust on the hanging lights. Robin the manager instructed him on how to turn on the beer cooler. It was a very unprofessional experience.

We then went across the street to Waves. We sat down at 1:01 and were served at 1:02 by Gizelle with napkins placed in front of us, with other people at the bar! Waves is a better establishment.

0
★☆☆☆☆

I walked into the small back bar at about 12:10 Monday afternoon. I sat at the bar (the only guest at the bar) and looked toward Wayne. After a few minutes of watching him walk back and forth, he looks at me and says "Hi" from a distance. He then continued doing what ever it was he was doing. After waiting for 10 minutes, I got up and walked outside.

I met up with a friend and we went back to the bar. At 12:30 we got served. No napkin was given. We were charged by the pint even though there weren't any pint glasses, just small plastic cups. After drinking half the cup, he topped it off. He then went to the other end of the bar and leaned over the bar talking to Chelsea the waitress who was sitting on a bar stool. There was dust on the hanging lights. Robin the manager instructed him on how to turn on the beer cooler. It was a very unprofessional experience.

We then went across the street to Waves. We sat down at 1:01 and were served at 1:02 by Gizelle with napkins placed in front of us, with other people at the bar! Waves is a better establishment.

Pros: Wayne was breathing.

Cons: Wayne ingored me.

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Went to jacks where new chef gianluca unveiled new menu. How disappointing!!! The crabcakes where standard fair at best, soup was cold and entree took 35 minutes with empty restaurant.Manager was rude when we indicated unhapiness with experience.Tommy put his name on this and it was embarrasing. Good luck!!

0
★☆☆☆☆

Went to jacks where new chef gianluca unveiled new menu. How disappointing!!! The crabcakes where standard fair at best, soup was cold and entree took 35 minutes with empty restaurant.Manager was rude when we indicated unhapiness with experience.Tommy put his name on this and it was embarrasing. Good luck!!

Pros: not crowded

Cons: worse than before

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This is one of the best restaurants for lunch, dinner, or Sunday Brunch. The seafood is very fresh and prepared to perfection. It is on the lake and has a fabulous view of the yachts. The valet parking is a blessing since it is always so busy and difficult to find your own parking. If you've made a reservation for a small or large group, someone always calls to see if everything was fine. A nice touch!

5
★★★★★

This is one of the best restaurants for lunch, dinner, or Sunday Brunch. The seafood is very fresh and prepared to perfection. It is on the lake and has a fabulous view of the yachts. The valet parking is a blessing since it is always so busy and difficult to find your own parking. If you've made a reservation for a small or large group, someone always calls to see if everything was fine. A nice touch!

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I love this restaurant! The parking can be a little hard to come by, especially in the summer when the boat slips are filled and people are hanging out on the pier. It's worth the effort though. Their nautical decor and view of the lake is great. You have to order the onion rings! They are the best!!

4
★★★★☆

I love this restaurant! The parking can be a little hard to come by, especially in the summer when the boat slips are filled and people are hanging out on the pier. It's worth the effort though. Their nautical decor and view of the lake is great. You have to order the onion rings! They are the best!!

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The food is ok, but your dining experience will quickly be ruined by the loud rap music being played. Parking is also a pain, but the loud rap music is intolerable.

0
★☆☆☆☆

The food is ok, but your dining experience will quickly be ruined by the loud rap music being played. Parking is also a pain, but the loud rap music is intolerable.

Pros: There are other good restaunrants near by that don't play loud raps music

Cons: loud rap music

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Horrible service and wait staff. Hostess sat us at a table and we were never approached again. After waiting 20 minutes we left and will never return. Tables around us were complaining about the horrible food and service as well. Too bad...prior to a change in owners, Jack's used to be a great place to dine.

0
★☆☆☆☆

Horrible service and wait staff. Hostess sat us at a table and we were never approached again. After waiting 20 minutes we left and will never return. Tables around us were complaining about the horrible food and service as well. Too bad...prior to a change in owners, Jack's used to be a great place to dine.

Pros: Waterfront

Cons: Horrible service and food

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This is a great place to stop for dinner if you are on the lake. It gets pretty packed but they bring you warm bread at the table to hold you over. Lots of fun! Food is good. Prices are a little high, but similar to other places on the water.

4
★★★★☆

This is a great place to stop for dinner if you are on the lake. It gets pretty packed but they bring you warm bread at the table to hold you over. Lots of fun! Food is good. Prices are a little high, but similar to other places on the water.

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Add another disappointment to the Detroit east-side restaurant scene. The waterfront location is a big plus and a big draw, but everything else is atrocious. Our recent experience mirrors that of the previous post -- indifferent service ("I'd like a Labatt's Blue." "OK, a Labatt's Light?" "A Labatt's Blue." "Oh. OK.") and truly awful food. I ordered beef medallions, posted on the menu above a very specifically worded paragraph setting the house standards of doneness for beef. I ordered it medium-rare, which should have been pink-to-red, with a cool center, and it came well done -- not a hint of pink, and the sauce, advertised as a port-wine reduction, looked like canned gravy. The roasted potatoes tasted like they'd been sitting in the warmer for three days, and even the salad was just OK. I got the impression the money and effort went into the outdoor swimming pool/bar, but the single bar-food item we ordered (onion rings) were just as bad. I think we ate two. The waitress, taking away our half-eaten entrees, made no inquiries about whether we were satisfied.

A member of the management team was table-hopping and talking to customers, but bogged down at the one next to ours and never made it over. By this point we just wanted to put the place behind us.

Gordon Ramsey would fire the staff, redecorate and start from scratch. Listening him dress everyone down would be something I'd tune in for.

0
★☆☆☆☆

Add another disappointment to the Detroit east-side restaurant scene. The waterfront location is a big plus and a big draw, but everything else is atrocious. Our recent experience mirrors that of the previous post -- indifferent service ("I'd like a Labatt's Blue." "OK, a Labatt's Light?" "A Labatt's Blue." "Oh. OK.") and truly awful food. I ordered beef medallions, posted on the menu above a very specifically worded paragraph setting the house standards of doneness for beef. I ordered it medium-rare, which should have been pink-to-red, with a cool center, and it came well done -- not a hint of pink, and the sauce, advertised as a port-wine reduction, looked like canned gravy. The roasted potatoes tasted like they'd been sitting in the warmer for three days, and even the salad was just OK. I got the impression the money and effort went into the outdoor swimming pool/bar, but the single bar-food item we ordered (onion rings) were just as bad. I think we ate two. The waitress, taking away our half-eaten entrees, made no inquiries about whether we were satisfied.

A member of the management team was table-hopping and talking to customers, but bogged down at the one next to ours and never made it over. By this point we just wanted to put the place behind us.

Gordon Ramsey would fire the staff, redecorate and start from scratch. Listening him dress everyone down would be something I'd tune in for.

Pros: Location, location, location

Cons: Everything else.

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My boyfriend and I went here this past Saturday and what a let down. The service was below average. We waited almost 15 minutes to get some water. The food was terrible. I have never had the sides that don't compliment the main protein. The boyfriend literally spat out his chicken. Trying to make the best of this worst situation, I wanted to order a drink. Guess what, they don't have drink menus!!! On top of that, it took another 15 minutes to get my cough syrup tasting drink. Then I decide maybe dessert will redeem this establishment, but boy was I mistaken, not to mention that our waitress informed me that my dessert was served to another table. I couldn't get myself to take more than a bite out of the horrible so called brownie dessert. They hesitated to remove the item off of our bill.
If we had brought our boat here, I would have been so enraged. This has been the worst food establishment I went to in over 5 years. I not sure how they stay in business and what dishes everyone else ordered but never again.
Please be for warned about this epic disaster of a restaurant!

0
★☆☆☆☆

My boyfriend and I went here this past Saturday and what a let down. The service was below average. We waited almost 15 minutes to get some water. The food was terrible. I have never had the sides that don't compliment the main protein. The boyfriend literally spat out his chicken. Trying to make the best of this worst situation, I wanted to order a drink. Guess what, they don't have drink menus!!! On top of that, it took another 15 minutes to get my cough syrup tasting drink. Then I decide maybe dessert will redeem this establishment, but boy was I mistaken, not to mention that our waitress informed me that my dessert was served to another table. I couldn't get myself to take more than a bite out of the horrible so called brownie dessert. They hesitated to remove the item off of our bill.
If we had brought our boat here, I would have been so enraged. This has been the worst food establishment I went to in over 5 years. I not sure how they stay in business and what dishes everyone else ordered but never again.
Please be for warned about this epic disaster of a restaurant!

Pros: Marina View

Cons: Everything else

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The service was great and I would recommend Jack's to everyone. I would recommend the mussels and crab cakes, they were to die for. The new owners are really working hard to make this place work and to improve the quality of this place. While I was their with my family one of the owners was going around introducing him self making sure people were satisfied and if they weren't, he was trying to see what he needed to improve. I think his name was Scott and he said he has two other partners that he is working with.

2
★★★★★

The service was great and I would recommend Jack's to everyone. I would recommend the mussels and crab cakes, they were to die for. The new owners are really working hard to make this place work and to improve the quality of this place. While I was their with my family one of the owners was going around introducing him self making sure people were satisfied and if they weren't, he was trying to see what he needed to improve. I think his name was Scott and he said he has two other partners that he is working with.

Pros: Food and Service

Cons: Valet took a while needed to be more professional

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The food and service here is good. I was most impressed with the owner's wife who put on a large fundraiser for the local homeless by herself. She persisted through several doors that were shuut on her because she wanted to give back to the community. She is the reason I visit this restaurant.

4
★★★★☆

The food and service here is good. I was most impressed with the owner's wife who put on a large fundraiser for the local homeless by herself. She persisted through several doors that were shuut on her because she wanted to give back to the community. She is the reason I visit this restaurant.

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I went there this past Sunday evening with my boyfriends family for his dads retirement and it was not a happy experience. It took forever between courses. The place was dead there were only maybe three other tables in our section and the service was sllloooowwww. My boyfriends father ordered the filet (the most expencive item on the menu) and when he tried it he gagged! His mom tried a piece and both agreed it was BAD meat ! He returned it and waited about 15 more minutes while the rest of us ate our average food while he had to wait for something else. The did take the filet off the bill but charged for the replacement entree even though he had to wait. All in all it was not very good food or service we will never return and will pass our opinions on to others!

0
★☆☆☆☆

I went there this past Sunday evening with my boyfriends family for his dads retirement and it was not a happy experience. It took forever between courses. The place was dead there were only maybe three other tables in our section and the service was sllloooowwww. My boyfriends father ordered the filet (the most expencive item on the menu) and when he tried it he gagged! His mom tried a piece and both agreed it was BAD meat ! He returned it and waited about 15 more minutes while the rest of us ate our average food while he had to wait for something else. The did take the filet off the bill but charged for the replacement entree even though he had to wait. All in all it was not very good food or service we will never return and will pass our opinions on to others!

Pros: the view of the water

Cons: the food, the service

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We had exceptionally poor food and service. There was 3 in our party, but one of us was extremely hungary, ordering an appetizer and two entrees for himself. So our order was 2 coffees, a coke, spinach dip, 2 fish n chips, a chicken sandwich special, and a well-done bacon cheeseburger. No scratch the bacon, our waitress told us, "they had just had a meeting and they weren't allowed to put anything but cheese on the burger anymore", and she didn't think they had any bacon, but she would check....???, to which the bacon seeker in our party replied no that's ok I don't need bacon...it was 1/2 hour before she came back to tell us there was no fish n chips-- at this "WATERFRONT" "FISH PLACE", so very dissapointedly substitute orders were made-(a well-done mushroom swiss burger (that she'd have to see about! and perch instead) which came wrong wrong wrong and made us all sick (the only thing that was well-done, was the coffee that took about 7 mins to get cream for, my burnt and stale bun on the chick sam, and the popeye-wouldnt-like-it spinach dip...and they didnt act very nice to us about any of it, The bread was good, but it took us asking five different people for it and came very late in the meal, all in all it was a horrible struggle.

0
★☆☆☆☆

We had exceptionally poor food and service. There was 3 in our party, but one of us was extremely hungary, ordering an appetizer and two entrees for himself. So our order was 2 coffees, a coke, spinach dip, 2 fish n chips, a chicken sandwich special, and a well-done bacon cheeseburger. No scratch the bacon, our waitress told us, "they had just had a meeting and they weren't allowed to put anything but cheese on the burger anymore", and she didn't think they had any bacon, but she would check....???, to which the bacon seeker in our party replied no that's ok I don't need bacon...it was 1/2 hour before she came back to tell us there was no fish n chips-- at this "WATERFRONT" "FISH PLACE", so very dissapointedly substitute orders were made-(a well-done mushroom swiss burger (that she'd have to see about! and perch instead) which came wrong wrong wrong and made us all sick (the only thing that was well-done, was the coffee that took about 7 mins to get cream for, my burnt and stale bun on the chick sam, and the popeye-wouldnt-like-it spinach dip...and they didnt act very nice to us about any of it, The bread was good, but it took us asking five different people for it and came very late in the meal, all in all it was a horrible struggle.

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My Mom and I went to Jack's for dinner last Friday and had a terrific time! The mood was perfect for a relaxing dining experience with a hint of excitment as the weekend began. My Mom had the Hickory Plank Salmon and I had the Filet Mignon. Both entrees were cooked to perfection! We really enjoy dining and these entrees met are highest expectations. The service was attentive, efficient, and friendly. I will definitely visit Jack's again with friends or family.

-Sarah

2
★★★★★

My Mom and I went to Jack's for dinner last Friday and had a terrific time! The mood was perfect for a relaxing dining experience with a hint of excitment as the weekend began. My Mom had the Hickory Plank Salmon and I had the Filet Mignon. Both entrees were cooked to perfection! We really enjoy dining and these entrees met are highest expectations. The service was attentive, efficient, and friendly. I will definitely visit Jack's again with friends or family.

-Sarah

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Oh my GOD, What a great place! Food, service and location on Lake St. Clair!!

Get out and see the water, see the location! You will never frorget it!

-Capt'n Rob

2
★★★★★

Oh my GOD, What a great place! Food, service and location on Lake St. Clair!!

Get out and see the water, see the location! You will never frorget it!

-Capt'n Rob

Pros: Waterfront

Cons: none

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This is a very fun restaurant/bar to have dinner at or to have a night out of dancing or even swimming! The restaurant is in an old Boat Storage Building. It has two boats actually in the restaurant! The prices are on the mid to upper end. The food is excellent and the desserts are addictive! There is a pool and Tiki Bar for outsoor fun in the summer and there is music most weekends.

PROS: Excellent Food & Fun!
CONS: Prices are on the upper end. Often crowded.

4
★★★★☆

This is a very fun restaurant/bar to have dinner at or to have a night out of dancing or even swimming! The restaurant is in an old Boat Storage Building. It has two boats actually in the restaurant! The prices are on the mid to upper end. The food is excellent and the desserts are addictive! There is a pool and Tiki Bar for outsoor fun in the summer and there is music most weekends.

PROS: Excellent Food & Fun!
CONS: Prices are on the upper end. Often crowded.

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i ve been in there several rime s and the food has gotten very poor i don t recommed this place to really anyone

1
★★★☆☆

i ve been in there several rime s and the food has gotten very poor i don t recommed this place to really anyone

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Great food but cost a little but well worth it to me for special occasions and such, friendly and wonderful service is what I like and they provide it when it comes to eating your wonderful meal, enjoy and take your time to taste it all.

5
★★★★★

Great food but cost a little but well worth it to me for special occasions and such, friendly and wonderful service is what I like and they provide it when it comes to eating your wonderful meal, enjoy and take your time to taste it all.

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A real boater's paradise! This restaurant has two cabin cruisers INSIDE the restaurant as well as decorated with motors, accessories for boaters, and lots of photos of boaters, the owners and their friends, a real nautical place with a great view of Lake St.Clair. The service is top notch and the food is delicious and not priced to high. A real treat for a special occasion.

2
★★★★★

A real boater's paradise! This restaurant has two cabin cruisers INSIDE the restaurant as well as decorated with motors, accessories for boaters, and lots of photos of boaters, the owners and their friends, a real nautical place with a great view of Lake St.Clair. The service is top notch and the food is delicious and not priced to high. A real treat for a special occasion.

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Friendly atmospher, great in the summer to watch the boats come in and out of the marina.
Great food!!!

2
★★★★★

Friendly atmospher, great in the summer to watch the boats come in and out of the marina.
Great food!!!

Pros: location, Inexpensive, valet

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Jack's is a loud and rollicking lakefront diner. I love this place because it's a "meet and greet" kind of restaurant. I'd never come here to have a romantic lunch or dinner with the one I love. Great bar, okay entrees, and not too pricey. Oh, that it might be summer all year long on the shore of Lake St. Clair!

2
★★★★★

Jack's is a loud and rollicking lakefront diner. I love this place because it's a "meet and greet" kind of restaurant. I'd never come here to have a romantic lunch or dinner with the one I love. Great bar, okay entrees, and not too pricey. Oh, that it might be summer all year long on the shore of Lake St. Clair!

Pros: Tiki Bar, In a marina, The crowd

Cons: Loud, Distracted service

Review Partner
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The have some really good food at this place, I really enjoy the atmosphere, never a disappointment.

5
★★★★★

The have some really good food at this place, I really enjoy the atmosphere, never a disappointment.

Editorial from

In Short
Yachts mark the spot in the dining room and at the bar where two large ships hold up the walls. Ask to be seated onboard for the ultimate nautical dining experience, or sink into a comfortable captain's chair in the…

 

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