Haselow's Polar Express Heating and Air

★★★☆☆
  • 530 Norton Drive

    Hartland, WI 53029

    Map & Directions
  • 262-367-3266

About Haselow's Polar Express Heating and Air

Categories
  • Air Conditioning Contractors
  • Plumbers
Details
  • Trane
  • Trane
  • Water Heater Repair

Home Construction & Remodeling

Home Construction & Remodeling
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.

These guys are very good! Haselow's Polar Expres gave me great quality and professionalism from everyone who represented their company. From the people that answer the phone to the advisor and the installer; they all were worth it. The company stresses everything that should be stressed. I was so skeptical about the entire process but when I went online to read about how a typical HVAC system should be sized, installed and maintained I learned something that no other company, that I had drop me a bid, talked about. I should have said yes on day one with this company but my pessimistic attitude got in the way. However I am glad to go with this company because it is the right choice! I recommend these guys to everyone! Please take my advice and go with them right away!

5
★★★★★

These guys are very good! Haselow's Polar Expres gave me great quality and professionalism from everyone who represented their company. From the people that answer the phone to the advisor and the installer; they all were worth it. The company stresses everything that should be stressed. I was so skeptical about the entire process but when I went online to read about how a typical HVAC system should be sized, installed and maintained I learned something that no other company, that I had drop me a bid, talked about. I should have said yes on day one with this company but my pessimistic attitude got in the way. However I am glad to go with this company because it is the right choice! I recommend these guys to everyone! Please take my advice and go with them right away!

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.

While I have been hardened to aggressive pricing by service businesses, Haselow/Austin takes the cake. I might squirm at $100/hr labor rates and 100% markups on parts. Austin goes way beyond this. I had already paid $89 to get them on site to check out my A/C. They had a little cover off of my A/C condensor outside to do their inspection. There are two components under that little cover. A set of contacts and an electrical condensor. Both parts cost $24 to buy from a parts store nearby. With the cover already off, it was 10 minutes to install each of the two parts. They charged $132 to replace the contacts and were about to charge me $252 to replace the condensor when I called them on the price gouging. They played dumb to this. Said everybody pays that without objecting... like I am the problem for mentioning it. They wouldn't budge when I called and talked to the president of the company. I wish Wisconsin had price gouging laws. I would go after these dispicable people with a vengeance.

1
★☆☆☆☆

While I have been hardened to aggressive pricing by service businesses, Haselow/Austin takes the cake. I might squirm at $100/hr labor rates and 100% markups on parts. Austin goes way beyond this. I had already paid $89 to get them on site to check out my A/C. They had a little cover off of my A/C condensor outside to do their inspection. There are two components under that little cover. A set of contacts and an electrical condensor. Both parts cost $24 to buy from a parts store nearby. With the cover already off, it was 10 minutes to install each of the two parts. They charged $132 to replace the contacts and were about to charge me $252 to replace the condensor when I called them on the price gouging. They played dumb to this. Said everybody pays that without objecting... like I am the problem for mentioning it. They wouldn't budge when I called and talked to the president of the company. I wish Wisconsin had price gouging laws. I would go after these dispicable people with a vengeance.

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This company provides reliable, efficient service at a reasonable cost. I have used them on several jobs and been very pleased with their service overall. I did have one instance that I felt that they could have expedited the job more quickly and efficiently but we worked through the issues and the next jobs were much better.

4
★★★★☆

This company provides reliable, efficient service at a reasonable cost. I have used them on several jobs and been very pleased with their service overall. I did have one instance that I felt that they could have expedited the job more quickly and efficiently but we worked through the issues and the next jobs were much better.

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Message from Haselow's Polar Express Heating and Air

We look forward to exceeding all of your expectations!

More about Haselow's Polar Express Heating and Air

Service Repair and Replacement of- Gas furnace systems, hydronic heating systems, boilers, water heaters, air conditioners, humidification systems, ducting systems.

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