Presence Saint Francis Hospital

★☆☆☆☆
  • 355 Ridge Ave

    Evanston, IL 60202

    Map & Directions
  • 847-316-4000

Health & Medical

Health & Medical
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I went to St. Francis' ER in the middle of the night after a sexual assault. The most troubling thing about the visit was that they did not offer me an HIV prophylactic as they should have done. I was given other medications and shots without proper explanation, including one I had a bad reaction to. I had trouble breathing, my arm hurt so bad it was unbearable, and my husband said I turned green. It took him a long time to find someone to help, and then I was told "sometimes that happens." The least they could have done was warn me I might have such a reaction. To top it all off, Saint Francis didn't ask for my insurance information when I went in and due to my insurance company's rules, this led to me paying more out of pocket than I needed to for my treatment. Fortunately, I saw my doctor a few days later and she gave me the HIV prophylactic, but it should have been given to me right away. The whole experience was very upsetting.

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★☆☆☆☆

I went to St. Francis' ER in the middle of the night after a sexual assault. The most troubling thing about the visit was that they did not offer me an HIV prophylactic as they should have done. I was given other medications and shots without proper explanation, including one I had a bad reaction to. I had trouble breathing, my arm hurt so bad it was unbearable, and my husband said I turned green. It took him a long time to find someone to help, and then I was told "sometimes that happens." The least they could have done was warn me I might have such a reaction. To top it all off, Saint Francis didn't ask for my insurance information when I went in and due to my insurance company's rules, this led to me paying more out of pocket than I needed to for my treatment. Fortunately, I saw my doctor a few days later and she gave me the HIV prophylactic, but it should have been given to me right away. The whole experience was very upsetting.

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We are concerned about the quality of care at St Francis and other Resurrection Health Care hospitals in Illinois. Health care experts have given low ratings to Resurrection Health Care hospitals and both patients and employees have reported issues with patient safety. If you want the full story on the quality of care given at Resurrection facilities, visit our website (www.resquality dot com). If you were a patient at a Resurrection Health Care hospital and would like to share your story, please email us at info@resquality dot com.

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★☆☆☆☆

We are concerned about the quality of care at St Francis and other Resurrection Health Care hospitals in Illinois. Health care experts have given low ratings to Resurrection Health Care hospitals and both patients and employees have reported issues with patient safety. If you want the full story on the quality of care given at Resurrection facilities, visit our website (www.resquality dot com). If you were a patient at a Resurrection Health Care hospital and would like to share your story, please email us at info@resquality dot com.

 

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