Michaels

★☆☆☆☆
Where Creativity Happens!
  • 3220 Fairlane Dr Fairlane Green Shopping Center

    Allen Park, MI 48101

    Map & Directions
  • 313-441-1436

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I purchased 10 glass hurricanes for the tables at my daughter's wedding reception at the Michael's Dearborn location. The woman who helped me there was very helpful and called the Allen Park location to determine whether they had the 13 additional hurricanes that I need. She was told on the phone that they did. When I went today to pick them up at Allen Park, the woman there was rude and dismissive and said they only had one. When I explained the situation and asked if perhaps they had been put in the back for me, she said ""no."" She refused to look for them. Needless to say, I will not shop there again!

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★☆☆☆☆

I purchased 10 glass hurricanes for the tables at my daughter's wedding reception at the Michael's Dearborn location. The woman who helped me there was very helpful and called the Allen Park location to determine whether they had the 13 additional hurricanes that I need. She was told on the phone that they did. When I went today to pick them up at Allen Park, the woman there was rude and dismissive and said they only had one. When I explained the situation and asked if perhaps they had been put in the back for me, she said ""no."" She refused to look for them. Needless to say, I will not shop there again!

Cons: thumbs down for customer service

 

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