Critter Control Of Chicago

★☆☆☆☆
Nation's leading wildlife control firm. Over 1,000 offices in the U.S.
  • 350 N Eric Dr

    Palatine, IL 60067

    Map & Directions
  • 847-991-9909

Home & Garden

Home & Garden
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STAY AWAY!!!\n\nThis very unprofessional company only cares about taking your money. \n\nFirst of all it's extremely difficult to get a hold of the technician. You can't call directly, the only thing you can do is leave a message for him to call you. If you miss his call you can't call back. Need to leave a message with the office again asking him to call you. Frustrating, but this isn't the problem.\n\nWhen the guy finally came to investigate scratching we've heard above the ceiling, he inspected the house from the outside, failed to find any entry points made by the critters and was ready to leave, charging us $150 for the visit - FOR NOTHING!\n\nLuckily we've noticed him and after some discussion he offered to put poison in the attic for an ADDITIONAL $50. The critters were not in the attic area, but we wanted to at least do something, so we agreed.\n\nAfter he left we've done some research and realized that this was a bad idea. Not only is it undesirable to have poison inside the house, if a critter dies because of it, it would die inside with all the nasty consequences of that. The correct and humane thing would be to install a trap, capture the critter and preferably find where it got inside the house in the first place. The technician should have offered us this option, but he failed to do so.\n\nWe've contacted the technician again (this took several attempts) and he informed us that he can't remove the poison he already placed in the attic. An additional visit to install a trap would cost another $150 + the cost of the trap. And even if we install the trap, he would need to return and check it - and we would have to pay for each additional visit.\n\nTHIS IS RIDICULOUS! ! DO NOT do business with this company. There are other companies in the area which install traps, check them and seal the entry points all for a smaller charge than what these guys charge for doing nothing.

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★☆☆☆☆

STAY AWAY!!!\n\nThis very unprofessional company only cares about taking your money. \n\nFirst of all it's extremely difficult to get a hold of the technician. You can't call directly, the only thing you can do is leave a message for him to call you. If you miss his call you can't call back. Need to leave a message with the office again asking him to call you. Frustrating, but this isn't the problem.\n\nWhen the guy finally came to investigate scratching we've heard above the ceiling, he inspected the house from the outside, failed to find any entry points made by the critters and was ready to leave, charging us $150 for the visit - FOR NOTHING!\n\nLuckily we've noticed him and after some discussion he offered to put poison in the attic for an ADDITIONAL $50. The critters were not in the attic area, but we wanted to at least do something, so we agreed.\n\nAfter he left we've done some research and realized that this was a bad idea. Not only is it undesirable to have poison inside the house, if a critter dies because of it, it would die inside with all the nasty consequences of that. The correct and humane thing would be to install a trap, capture the critter and preferably find where it got inside the house in the first place. The technician should have offered us this option, but he failed to do so.\n\nWe've contacted the technician again (this took several attempts) and he informed us that he can't remove the poison he already placed in the attic. An additional visit to install a trap would cost another $150 + the cost of the trap. And even if we install the trap, he would need to return and check it - and we would have to pay for each additional visit.\n\nTHIS IS RIDICULOUS! ! DO NOT do business with this company. There are other companies in the area which install traps, check them and seal the entry points all for a smaller charge than what these guys charge for doing nothing.

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