BILTRITE Furniture

★★★★☆
If you haven't been to BILTRITE, you've gotta get to BILTRITE today!
42.9597 -87.983
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414-238-2020

5430 W Layton Ave.

Greenfield, WI

53220

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4.3529 51
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We like to think we are smart consumers: we research products, shop around, compare prices and take our time. When we needed new living room furniture, we did just that. After months of searching, we found ourselves at Biltrite where we had purchased furniture more than 30 years ago. Even though we felt pretty knowledgeable about furniture after all those months of shopping, the people at BiltRite told us even more. They provided us with good advice and explained the differences in quality for the items we were interested in. Alex, an Interior Design major from Mount Mary College working at BiltRite as an intern, came to our house to see what colors and style we used in adjacent rooms; she drew up several possible arrangements for the living room. At the store, she and Randi helped us decide on the items we wanted and then find fabric that would clean easily and wear well. We purchased a couch and two recliners and these special-order items were here in only four weeks. We??ve gone back to the store now for living room tables and found a great selection and good advice. Randi gave us the manufacturer??s catalog to browse through all our options before making a decision. We are very pleased with the service and quality of products at BiltRite. We will recommend BiltRite to family and friends.

5
★★★★★

We like to think we are smart consumers: we research products, shop around, compare prices and take our time. When we needed new living room furniture, we did just that. After months of searching, we found ourselves at Biltrite where we had purchased furniture more than 30 years ago. Even though we felt pretty knowledgeable about furniture after all those months of shopping, the people at BiltRite told us even more. They provided us with good advice and explained the differences in quality for the items we were interested in. Alex, an Interior Design major from Mount Mary College working at BiltRite as an intern, came to our house to see what colors and style we used in adjacent rooms; she drew up several possible arrangements for the living room. At the store, she and Randi helped us decide on the items we wanted and then find fabric that would clean easily and wear well. We purchased a couch and two recliners and these special-order items were here in only four weeks. We??ve gone back to the store now for living room tables and found a great selection and good advice. Randi gave us the manufacturer??s catalog to browse through all our options before making a decision. We are very pleased with the service and quality of products at BiltRite. We will recommend BiltRite to family and friends.

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This was my first time buying furniture for myself; I had done my research and also had terrible experiences with Steinhafels and American--typical hovering, price gauging, insulting my age/seriousness of buying. My friend and parents suggested Bilt Rite, I cautiously gave them a try.

WOW! I had a simply MARVELOUS experience from the minute I entered the door, to selecting pieces and fabrics that go together and compliment my style choices, to delivery. We had one communication error during the process; however, it was handled professionally and efficiently--they made me feel like I made the right choice and that I was a valuable customer to them.

Randi and Bill were patient, helpful, and knowledgeable about my questions and explaining how the furniture is made, did I mention they were patient? They did not hover and let me look around the store (several times) and when I was ready to discuss something, they were with me immediately.

The pricing was the best I've seen (including online) along with their holiday specials throughout the year, I don't think you can get a better buy for real, quality furniture.

The delivery was seamless, the gentlemen were polite, clean, and respectful of my space and even taking care to make sure my cat wasn't in the way or getting out! The best part was: they even called to see if they could come early!

Finally...the end product...I LOVE my new furniture. It's comfortable, stylish, and seems durable and will last me a long time. I will, with no question, purchase all of my future furniture from Bilt Rite. I couldn't be happier with my chocies and the service I received. Thanks Randi, Bill, and the Bilt Rite family!

5
★★★★★

This was my first time buying furniture for myself; I had done my research and also had terrible experiences with Steinhafels and American--typical hovering, price gauging, insulting my age/seriousness of buying. My friend and parents suggested Bilt Rite, I cautiously gave them a try.

WOW! I had a simply MARVELOUS experience from the minute I entered the door, to selecting pieces and fabrics that go together and compliment my style choices, to delivery. We had one communication error during the process; however, it was handled professionally and efficiently--they made me feel like I made the right choice and that I was a valuable customer to them.

Randi and Bill were patient, helpful, and knowledgeable about my questions and explaining how the furniture is made, did I mention they were patient? They did not hover and let me look around the store (several times) and when I was ready to discuss something, they were with me immediately.

The pricing was the best I've seen (including online) along with their holiday specials throughout the year, I don't think you can get a better buy for real, quality furniture.

The delivery was seamless, the gentlemen were polite, clean, and respectful of my space and even taking care to make sure my cat wasn't in the way or getting out! The best part was: they even called to see if they could come early!

Finally...the end product...I LOVE my new furniture. It's comfortable, stylish, and seems durable and will last me a long time. I will, with no question, purchase all of my future furniture from Bilt Rite. I couldn't be happier with my chocies and the service I received. Thanks Randi, Bill, and the Bilt Rite family!

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I recently purchased a leather chair and leather couch with 2 recliners, heat and massager. The leather is the best that I have seen, thick, rich color, they are fantastic. I also purchased life style bed that works like a hospital bed. Note it is not sold as a hospital bed. It has a remote control and can vibrate. It is a wonderful bed! The service from the sales staff to the office staff to the delivery men is great! I had two separate deliveries and both deliveries were handled with care. The men were friendly and helpful as well. I purchased furniture from Colders and Stienhafels in the past and that's where they will be in the past. A month and half later, I went back to buy a beautiful wood desk. It had to be order in and I was clearly told it could take 2 to 4 weeks and they have you initial it on the order form. I got a call 1-1/2 weeks later that it was in, I will be picking it up soon. Definitely go and check them out before you go anywhere else!

5
★★★★★

I recently purchased a leather chair and leather couch with 2 recliners, heat and massager. The leather is the best that I have seen, thick, rich color, they are fantastic. I also purchased life style bed that works like a hospital bed. Note it is not sold as a hospital bed. It has a remote control and can vibrate. It is a wonderful bed! The service from the sales staff to the office staff to the delivery men is great! I had two separate deliveries and both deliveries were handled with care. The men were friendly and helpful as well. I purchased furniture from Colders and Stienhafels in the past and that's where they will be in the past. A month and half later, I went back to buy a beautiful wood desk. It had to be order in and I was clearly told it could take 2 to 4 weeks and they have you initial it on the order form. I got a call 1-1/2 weeks later that it was in, I will be picking it up soon. Definitely go and check them out before you go anywhere else!

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Our experience at Biltrite was completely the opposite from what I expected from a big warehouse-like store. With fabulous service, extraordinary quality and longstanding community commitment, it is hard to imagine a better furniture store. Randi and Maureen were patient enthusiastic guides through all our choices and changes, including changing later from a discontinued fabric.They kept it relaxed, fun, exceptionally professional and very rewarding. We are now proud owners of a really beautiful dining set, love seat, a chair/ottoman set and a magnificent dresser, and we'll probably buy more. These are pieces we will enjoy for the rest of our lives and pass along to succeeding generations.

5
★★★★★

Our experience at Biltrite was completely the opposite from what I expected from a big warehouse-like store. With fabulous service, extraordinary quality and longstanding community commitment, it is hard to imagine a better furniture store. Randi and Maureen were patient enthusiastic guides through all our choices and changes, including changing later from a discontinued fabric.They kept it relaxed, fun, exceptionally professional and very rewarding. We are now proud owners of a really beautiful dining set, love seat, a chair/ottoman set and a magnificent dresser, and we'll probably buy more. These are pieces we will enjoy for the rest of our lives and pass along to succeeding generations.

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We purchased furniture from Biltrite recently, Randi was our salesperson-She is the greatest- If you want someone who knows her stuff it would be Randi- she does not pressure you at all. Your buying furniture and she makes you feel so at ease- So "If you haven't been to see Randi, you've gotta see Randi today" (at Biltrite)

5
★★★★★

We purchased furniture from Biltrite recently, Randi was our salesperson-She is the greatest- If you want someone who knows her stuff it would be Randi- she does not pressure you at all. Your buying furniture and she makes you feel so at ease- So "If you haven't been to see Randi, you've gotta see Randi today" (at Biltrite)

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My first purchase at Biltrite was June 1968. I have the two bedroom night stand lamps are still in use. All my furniture purchases are with Biltrite. I come from the old school and shop around. I always compare, and always purchase at Biltrite. For the best price, slection,quialty. But maybe the fifth generation will start giving Senior discounts!!!!

5
★★★★★

My first purchase at Biltrite was June 1968. I have the two bedroom night stand lamps are still in use. All my furniture purchases are with Biltrite. I come from the old school and shop around. I always compare, and always purchase at Biltrite. For the best price, slection,quialty. But maybe the fifth generation will start giving Senior discounts!!!!

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BILTRITE came to the rescue for this large-sized person. When my last RECLINER purchased from another store broke in less than a year's time my body couldn't wait for the replacement part to arrive and the chair to be repaired. I have a lot of furniture but with back and knee problems there was nowhere for me to comfortably sit. I was in more discomfort with every day that passed. I called up BILTRITE, where I had purchased furniture previously and asked if they could deliver a recliner quickly if I found one that worked for me. True to their word, I picked out a chair in the evening and they agreed to alter their delivery day/schedule in order to get it to me the next morning. I cannot tell you all what a life saver they were to me. I will be forever grateful to them. What service! But let me tell you about the recliner..if you are a BIG person they have the recliner for you...ULTRA STURDY and higher off the ground it puts no pressure on the knees and allows me to simply stand up without having to brace myself and hang on for dear life! This chair does not budge! It fully reclines and the SUPER-PADDED chaise footrest is also knee-friendly, It's no lie that I sleep better in this recliner than I do in my own bed! I highly recomment BILTRITE to everyone. Their PRODUCT AND SERVICE will keep me coming back and I am pleased to support a local family business.

5
★★★★★

BILTRITE came to the rescue for this large-sized person. When my last RECLINER purchased from another store broke in less than a year's time my body couldn't wait for the replacement part to arrive and the chair to be repaired. I have a lot of furniture but with back and knee problems there was nowhere for me to comfortably sit. I was in more discomfort with every day that passed. I called up BILTRITE, where I had purchased furniture previously and asked if they could deliver a recliner quickly if I found one that worked for me. True to their word, I picked out a chair in the evening and they agreed to alter their delivery day/schedule in order to get it to me the next morning. I cannot tell you all what a life saver they were to me. I will be forever grateful to them. What service! But let me tell you about the recliner..if you are a BIG person they have the recliner for you...ULTRA STURDY and higher off the ground it puts no pressure on the knees and allows me to simply stand up without having to brace myself and hang on for dear life! This chair does not budge! It fully reclines and the SUPER-PADDED chaise footrest is also knee-friendly, It's no lie that I sleep better in this recliner than I do in my own bed! I highly recomment BILTRITE to everyone. Their PRODUCT AND SERVICE will keep me coming back and I am pleased to support a local family business.

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We moved back to Milwaukee recently and wanted to buy a few pieces of furniture. We saw the Biltrite ad in the paper and thought we would drive over and take a look. What a joy; Biltrite is a family owned business of many years standing. We were greeted by a friendly receptionist who called over a sales person to assist us, Randi, a member of the company family. It was a pleasure to work with someone interested in providing a high level of service, knowledgeable and interested in helping us. The prices were phenomenal. When the total was added up, we thought she must have made a mistake, but it was correct. We were so excited that we came back the next weekend, just to make sure that there wasn??t something else we wanted. Of course, the price was right, and we added on a couple additional pieces.

5
★★★★★

We moved back to Milwaukee recently and wanted to buy a few pieces of furniture. We saw the Biltrite ad in the paper and thought we would drive over and take a look. What a joy; Biltrite is a family owned business of many years standing. We were greeted by a friendly receptionist who called over a sales person to assist us, Randi, a member of the company family. It was a pleasure to work with someone interested in providing a high level of service, knowledgeable and interested in helping us. The prices were phenomenal. When the total was added up, we thought she must have made a mistake, but it was correct. We were so excited that we came back the next weekend, just to make sure that there wasn??t something else we wanted. Of course, the price was right, and we added on a couple additional pieces.

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We have shopped at BiltRite Furniture over many years. My parents bought me a cedar chest for my high school graduation in January 1965. I still have that cedar chest. Recently we were looking for a new couch. We looked at a couple of big box stores and a few other furniture stores to see what was available. We bought our couch from BiltRite. We saw the same couch at a big box store, but it was more money and we prefer the family owned store and their great salespeople. We also searched for new end tables. We were shocked to see all the damaged tables on display at these other stores. We also bought our tables from BiltRite because of the great quality, fine service and good prices. Our salesperson, Nancy, listened to what we were looking for and showed us all the options available to us. She was very knowledgeable and great to work with. Their clearance section has great buys. My husband found a computer desk and couldn't resist the great price. We weren't even looking for a desk. For good quality, good prices and great service, BiltRite is the place to go to.

5
★★★★★

We have shopped at BiltRite Furniture over many years. My parents bought me a cedar chest for my high school graduation in January 1965. I still have that cedar chest. Recently we were looking for a new couch. We looked at a couple of big box stores and a few other furniture stores to see what was available. We bought our couch from BiltRite. We saw the same couch at a big box store, but it was more money and we prefer the family owned store and their great salespeople. We also searched for new end tables. We were shocked to see all the damaged tables on display at these other stores. We also bought our tables from BiltRite because of the great quality, fine service and good prices. Our salesperson, Nancy, listened to what we were looking for and showed us all the options available to us. She was very knowledgeable and great to work with. Their clearance section has great buys. My husband found a computer desk and couldn't resist the great price. We weren't even looking for a desk. For good quality, good prices and great service, BiltRite is the place to go to.

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My wife and I purchased several pieces of furniture from BiltRite in the recent past. We were quite pleased with the level of service we received from the staff. We worked closely with Randi, one of the owners, and she was very willing to assist us in choosing furniture that best suited our needs. In fact, she even stopped by our condo to view the space before making recommendations....not exactly customary for a furniture store to make a house call.

We were equally impressed when our furniture was delivered. The delivery team was extremely courteous, professional and very careful not to damage the furniture or our new condo. This company is serious about client experience as is shows in every aspect of their business. It's so refreshing to work with people who are passionate about what they do! If you're in the market for new furniture, I would certainly recommend you give them a chance to WOW you as they did us.

5
★★★★★

My wife and I purchased several pieces of furniture from BiltRite in the recent past. We were quite pleased with the level of service we received from the staff. We worked closely with Randi, one of the owners, and she was very willing to assist us in choosing furniture that best suited our needs. In fact, she even stopped by our condo to view the space before making recommendations....not exactly customary for a furniture store to make a house call.

We were equally impressed when our furniture was delivered. The delivery team was extremely courteous, professional and very careful not to damage the furniture or our new condo. This company is serious about client experience as is shows in every aspect of their business. It's so refreshing to work with people who are passionate about what they do! If you're in the market for new furniture, I would certainly recommend you give them a chance to WOW you as they did us.

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When I rated BILTRITE five stars just now, it said "world class" after the rating. I agree. BILTRITE Furniture has been a Milwaukee staple for almost a century and I started as a customer of theirs on Historic Mitchell Street. So, if BR represents Milwaukee to the world, I'm on board. I buy furniture about once a year and don't buy anything without shopping BR first. That said, I generally buy something from BR every year. Beds, sofas, chairs, coffee tables, desks, bedroom sets, kitchen table... OK now that I think of it, I buy A LOT there. It's a great store. Great selection. Great prices (even at their great new location, still a bargain!). Great people. Like I said, I go in once a year, and am recognized by the family.
My best friend shops there. My parents shopped there. I refer everyone to BILTRITE. It's a furniture bargain-hunters dream... and EXCELLENT quality, too.

5
★★★★★

When I rated BILTRITE five stars just now, it said "world class" after the rating. I agree. BILTRITE Furniture has been a Milwaukee staple for almost a century and I started as a customer of theirs on Historic Mitchell Street. So, if BR represents Milwaukee to the world, I'm on board. I buy furniture about once a year and don't buy anything without shopping BR first. That said, I generally buy something from BR every year. Beds, sofas, chairs, coffee tables, desks, bedroom sets, kitchen table... OK now that I think of it, I buy A LOT there. It's a great store. Great selection. Great prices (even at their great new location, still a bargain!). Great people. Like I said, I go in once a year, and am recognized by the family.
My best friend shops there. My parents shopped there. I refer everyone to BILTRITE. It's a furniture bargain-hunters dream... and EXCELLENT quality, too.

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My first experience with Builtrite was about 1 year ago. My husband and I had shopped at every furniture store in the Milwaukee area looking for a contemporary recliner. We found chairs we liked, but the fabric patterns were horrible. Other stores wanted to charge us almost double to special order the fabric. Builtrite had the exact chair we were looking for, custom fabric was no extra charge, and the price was so good we ended up purchasing two chairs!

We recently needed to purchase a new mattress. This time, we didn??t even bother looking around. We went right to Builtrite. Tom was extremely helpful. He found us our perfect mattress (which was on sale), and we were done in about 30 minutes. I will never shop at another furniture store again!

5
★★★★★

My first experience with Builtrite was about 1 year ago. My husband and I had shopped at every furniture store in the Milwaukee area looking for a contemporary recliner. We found chairs we liked, but the fabric patterns were horrible. Other stores wanted to charge us almost double to special order the fabric. Builtrite had the exact chair we were looking for, custom fabric was no extra charge, and the price was so good we ended up purchasing two chairs!

We recently needed to purchase a new mattress. This time, we didn??t even bother looking around. We went right to Builtrite. Tom was extremely helpful. He found us our perfect mattress (which was on sale), and we were done in about 30 minutes. I will never shop at another furniture store again!

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I was looking for a Pub style kitchen table. I looked at various places and for the money their furniture was cheaply made and costly. I went to Built Rite and told the sales person what I was looking for. They showed me what they had which was a bigger selection then most places I looked. I asked questions regarding a couple of the different styles, and the sales person was very knowledgable and he didn't pressure me into purchasing the more expensive table. I told them I would stop back and they graciously gave me their business card. A few days later I returned ready to purchase and everyone was so pleasant to talk to. My sales person wrote up the order, we scheduled a time for pickup and I was a happy camper. About a week after my purchase I received a card from Built Rite thanking me for my business and next time I visit them bring the card for a free gift. I have since been back and had made a mattress purchase and again they were very informative and took interest in my needs. Built Rite is my new furniture store and I will no longer need to run around waste gas to try and find something I like as I know I will find it at Built Rite.

5
★★★★★

I was looking for a Pub style kitchen table. I looked at various places and for the money their furniture was cheaply made and costly. I went to Built Rite and told the sales person what I was looking for. They showed me what they had which was a bigger selection then most places I looked. I asked questions regarding a couple of the different styles, and the sales person was very knowledgable and he didn't pressure me into purchasing the more expensive table. I told them I would stop back and they graciously gave me their business card. A few days later I returned ready to purchase and everyone was so pleasant to talk to. My sales person wrote up the order, we scheduled a time for pickup and I was a happy camper. About a week after my purchase I received a card from Built Rite thanking me for my business and next time I visit them bring the card for a free gift. I have since been back and had made a mattress purchase and again they were very informative and took interest in my needs. Built Rite is my new furniture store and I will no longer need to run around waste gas to try and find something I like as I know I will find it at Built Rite.

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We started buying our furniture at Biltrite in 1965.We have always been happy with the styes and prices offered.When adding on to our family, we have always found the quality and prices within our budget.When we became empty nesters,and wanted to downsize
we returned to Biltrite and found just what we were looking for.At one time we had a problem,and it was handled professionally to our satisfaction.Now we are stopping by to look for gifts for our children and grandchildren,and still in 2010 finding the prices and quality we are looking for.Thanks Biltrite!

5
★★★★★

We started buying our furniture at Biltrite in 1965.We have always been happy with the styes and prices offered.When adding on to our family, we have always found the quality and prices within our budget.When we became empty nesters,and wanted to downsize
we returned to Biltrite and found just what we were looking for.At one time we had a problem,and it was handled professionally to our satisfaction.Now we are stopping by to look for gifts for our children and grandchildren,and still in 2010 finding the prices and quality we are looking for.Thanks Biltrite!

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My husband Scott and I recently purchased a house full of furniture at Bilt-Rite. We had the pleasure of working with Nancy who is an absolute delight and very very knowlegeable and helpful to us when making our selection. The prices are very reasonable and the very organized store presents you with many choices. What we thought could be a problem in getting our furniture to Door County ended up to be no problem at all. Bilt-Rite arranged for the entire order to be delivered to our door step. The service and the experience shopping at Bilt-Rite was amazing. I can honestly say I have never been treated better anywhere. Since our purchase other members of my family have been to Bilt-Rite and were very pleased as well.
Thanks to Nancy, Gail, Randi, and Steve.

5
★★★★★

My husband Scott and I recently purchased a house full of furniture at Bilt-Rite. We had the pleasure of working with Nancy who is an absolute delight and very very knowlegeable and helpful to us when making our selection. The prices are very reasonable and the very organized store presents you with many choices. What we thought could be a problem in getting our furniture to Door County ended up to be no problem at all. Bilt-Rite arranged for the entire order to be delivered to our door step. The service and the experience shopping at Bilt-Rite was amazing. I can honestly say I have never been treated better anywhere. Since our purchase other members of my family have been to Bilt-Rite and were very pleased as well.
Thanks to Nancy, Gail, Randi, and Steve.

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I had first gone to Colder's and found nothing but expense junk. On the recommendation of a friend who help furnish the homes of two of her brothers, as well as her own home, I went to Bilt-Rite. The first purchase with them was a tv cabinet. The salesperson was great; the right combination of helpful but not too pushy. Even the gents who delivered it were great.

Now, two years later I needed to furnish nearly an entire apartment and off to Bilt-Rite I went-1) because I had a great previous experience with them and 2) I knew they carried small scale furniture-I moved to an upper duplex in Tosa need I say more about needing small scale furnishings? I purchased a dining room set, end table, customized recliner, and customized couch. I was in and out in 40 mins (it helped that I know what I like and can make decisions quickly). Even though the items were custom, it was all done in 5 weeks-the furniture was ready before I even moved in. At the delivery time the gents were not sure the couch would fit but they did all they could and VIOLA the couch made it in; nothing was damaged, no issues. The only small negative is I wish I knew when I was buying and mentioned it was an upper that Bilt-Rite could send someone out to measure for fit-but now I know. Thanks Bilt-Rite!

5
★★★★★

I had first gone to Colder's and found nothing but expense junk. On the recommendation of a friend who help furnish the homes of two of her brothers, as well as her own home, I went to Bilt-Rite. The first purchase with them was a tv cabinet. The salesperson was great; the right combination of helpful but not too pushy. Even the gents who delivered it were great.

Now, two years later I needed to furnish nearly an entire apartment and off to Bilt-Rite I went-1) because I had a great previous experience with them and 2) I knew they carried small scale furniture-I moved to an upper duplex in Tosa need I say more about needing small scale furnishings? I purchased a dining room set, end table, customized recliner, and customized couch. I was in and out in 40 mins (it helped that I know what I like and can make decisions quickly). Even though the items were custom, it was all done in 5 weeks-the furniture was ready before I even moved in. At the delivery time the gents were not sure the couch would fit but they did all they could and VIOLA the couch made it in; nothing was damaged, no issues. The only small negative is I wish I knew when I was buying and mentioned it was an upper that Bilt-Rite could send someone out to measure for fit-but now I know. Thanks Bilt-Rite!

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We have recently purchased a dining room table custom built and stain matched by an Amish community that Bilt-Rite Furniture works with. The table was delivered in perfect condition. We couldn't be more pleased with the high quality of craftsmanship that went into making this beautiful, solid, well built, table. After a little tweeking the stain match turned out perfect! Maureen was wonderful in suggesting a table style to coordinate with our other furnishings and spent much time talking about the quality and care that went into the making of the amish furniture. She reassured us that we wouldn't be disappointed with the end product and we certainly were not! Even though it was custom made, it was still delivered in a reasonable time frame and also priced reasonably for getting exactly what we were looking for!

5
★★★★★

We have recently purchased a dining room table custom built and stain matched by an Amish community that Bilt-Rite Furniture works with. The table was delivered in perfect condition. We couldn't be more pleased with the high quality of craftsmanship that went into making this beautiful, solid, well built, table. After a little tweeking the stain match turned out perfect! Maureen was wonderful in suggesting a table style to coordinate with our other furnishings and spent much time talking about the quality and care that went into the making of the amish furniture. She reassured us that we wouldn't be disappointed with the end product and we certainly were not! Even though it was custom made, it was still delivered in a reasonable time frame and also priced reasonably for getting exactly what we were looking for!

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1 out of 1 people found this review helpful.

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This will be the first and last time I will ever buy a product from Bilt Rite Furniture!! I purchased a dining room table and chairs which I absolutely loved when I saw it on the floor. Amazingly, Bilt Rite said they could deliver the set within two weeks! That sounded wonderful! Unfortunately, when I got my table, it was broken! The delivery men told me to keep the furniture and call the store. In doing so, I got on the phone with the manager Maureen, who all but told me it was ok if the table had imperfections in it, being "mass produced and all." She further told me she was just very busy and had personal matters to worry about, therefore it would not be possible to take a look at my furniture for several more weeks. I immediately got the feeling I was bothering her and didn't feel that she was going to help me. Per her suggestion, I ended up e-mailing her pictures of the broken table the very next day.. Do you think she could have replied to me? Nope, it took e-mails and phone calls from me over 4 weeks before I got an answer from her. After giving me all sorts of excuses as to why I hadn't heard from Bilt Rite, I was finally given the okay to get a new table.
This whole process continued over NINE excruciatingly frustrating months of pulling teeth trying to communicate with these folks. I wasn't getting any communication or dates as to when I could expect my replacement table. It wasn't until I sent a certified letter threatening third party interventions that I finally got their attention. I found it ironic that I could buy this table today and get it delivered in 2 weeks, but God forbid. if there is a problem, it could take nine months, or longer probably had I not gone to bat for myself!!
I will never ever step foot in this store again!! The customer service is horrible. I never even got an apology!! Just stupid excuses as to why things were taking so long.. BUYER BEWARE!

1
★☆☆☆☆

This will be the first and last time I will ever buy a product from Bilt Rite Furniture!! I purchased a dining room table and chairs which I absolutely loved when I saw it on the floor. Amazingly, Bilt Rite said they could deliver the set within two weeks! That sounded wonderful! Unfortunately, when I got my table, it was broken! The delivery men told me to keep the furniture and call the store. In doing so, I got on the phone with the manager Maureen, who all but told me it was ok if the table had imperfections in it, being "mass produced and all." She further told me she was just very busy and had personal matters to worry about, therefore it would not be possible to take a look at my furniture for several more weeks. I immediately got the feeling I was bothering her and didn't feel that she was going to help me. Per her suggestion, I ended up e-mailing her pictures of the broken table the very next day.. Do you think she could have replied to me? Nope, it took e-mails and phone calls from me over 4 weeks before I got an answer from her. After giving me all sorts of excuses as to why I hadn't heard from Bilt Rite, I was finally given the okay to get a new table.
This whole process continued over NINE excruciatingly frustrating months of pulling teeth trying to communicate with these folks. I wasn't getting any communication or dates as to when I could expect my replacement table. It wasn't until I sent a certified letter threatening third party interventions that I finally got their attention. I found it ironic that I could buy this table today and get it delivered in 2 weeks, but God forbid. if there is a problem, it could take nine months, or longer probably had I not gone to bat for myself!!
I will never ever step foot in this store again!! The customer service is horrible. I never even got an apology!! Just stupid excuses as to why things were taking so long.. BUYER BEWARE!

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1 out of 1 people found this review helpful.

.

I would not recommend going to Bilt Rite. Customer service does not exist. I would rather go to any other store (since any other store would treat people with respect).

I also find it amusing that one of the family members keeps reviewing the store positively....

1
★☆☆☆☆

I would not recommend going to Bilt Rite. Customer service does not exist. I would rather go to any other store (since any other store would treat people with respect).

I also find it amusing that one of the family members keeps reviewing the store positively....

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2 out of 2 people found this review helpful.

.

We bought a livingroom furniture and a kitchen set a little over two years ago. The service we received was fine but the quality of the furniture is terrible. A kitchen chair is already broken. The table is wobbly. The couch and love seat are falling apart as well. It is pure crap. We will never go to Bilt-Rite again.

1
★☆☆☆☆

We bought a livingroom furniture and a kitchen set a little over two years ago. The service we received was fine but the quality of the furniture is terrible. A kitchen chair is already broken. The table is wobbly. The couch and love seat are falling apart as well. It is pure crap. We will never go to Bilt-Rite again.

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2 out of 2 people found this review helpful.

.

BiltRite is my new favorite place to shop. I wanted a new dining set, and saw the ads saying they carried Amish furniture. Several of my friends recommended them, and said they had been shopping there for years. Now I know why. I received great service and got an unbelievably beautiful high quality set. The store was very busy, but the first salesperson I talked to said they had a specialist who had even visited the factory, and they called over Maureen the store manager. She was favulous. She spent a long time with me the first time I came in explaining the furniture, different types of wood and all of the options available, and told me wonderful stories about the Amish and her experiences there. Then I brought back my husband when the store was again very busy with a special sale, but Maureen still had time to explain everything to him. We had been to several other stores in between the two visits, as it was a large purchase, and no one else came close to having the same quality or knowledge. And to top it off the price was very fair for the quality we got. We were ble to get exactly what we wanted in a special size and color. We were told it would take 4-6 weeks , and it came exactly on time. We just got it delivered, and it is exactly what we wanted. We could nto be happier withour experience and our new dining room set. We will be back!

5
★★★★★

BiltRite is my new favorite place to shop. I wanted a new dining set, and saw the ads saying they carried Amish furniture. Several of my friends recommended them, and said they had been shopping there for years. Now I know why. I received great service and got an unbelievably beautiful high quality set. The store was very busy, but the first salesperson I talked to said they had a specialist who had even visited the factory, and they called over Maureen the store manager. She was favulous. She spent a long time with me the first time I came in explaining the furniture, different types of wood and all of the options available, and told me wonderful stories about the Amish and her experiences there. Then I brought back my husband when the store was again very busy with a special sale, but Maureen still had time to explain everything to him. We had been to several other stores in between the two visits, as it was a large purchase, and no one else came close to having the same quality or knowledge. And to top it off the price was very fair for the quality we got. We were ble to get exactly what we wanted in a special size and color. We were told it would take 4-6 weeks , and it came exactly on time. We just got it delivered, and it is exactly what we wanted. We could nto be happier withour experience and our new dining room set. We will be back!

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1 out of 1 people found this review helpful.

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I was shopping for a recliner and visited three stores - Colders, Steinhafel's and Biltirite. The price differences for the same recliner were amazing - Colders = $1,400, Steinhafel's = $950, Biltrite = $750!!!!! No wonder Colder's offers that half back gimmick - they mark their prices up to cover themselves.

Not only was the price at Biltirite noticably better than the other stores, but the service was outstanding. The Biltrite sales lady (Randy?) was very knowledgeable about the merchandise - she explained the plusses and minuses of many of what seemed like hundreds of recliners they had in stock. On the other hand, the salespeople at Colder's and Steinhafel's were pushy and were not helpful.

Don't was your time with the other guys - for the best prices and good service, head to Biltrite!!

5
★★★★★

I was shopping for a recliner and visited three stores - Colders, Steinhafel's and Biltirite. The price differences for the same recliner were amazing - Colders = $1,400, Steinhafel's = $950, Biltrite = $750!!!!! No wonder Colder's offers that half back gimmick - they mark their prices up to cover themselves.

Not only was the price at Biltirite noticably better than the other stores, but the service was outstanding. The Biltrite sales lady (Randy?) was very knowledgeable about the merchandise - she explained the plusses and minuses of many of what seemed like hundreds of recliners they had in stock. On the other hand, the salespeople at Colder's and Steinhafel's were pushy and were not helpful.

Don't was your time with the other guys - for the best prices and good service, head to Biltrite!!

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1 out of 3 people found this review helpful.

.

I ll never go back here myself we bouth a mattress there last year and have had nothing but problems with it. Its s sealy so we though it was a good buy but ended up not to be. The salesman said it will hold its form for being a pillow topper and he was wrong even after owning it for a month my wife and I already noticed indetions on the mattress so we called them to see if they offer a 30-90 day sleep deal and was told no and then was pretty much told to fight it out with sealy. My whole thing is the saleman was not trained write and did not know what he was talking about. We were lokking for a firm mattress and he gave us this whole line about the pillow topper with the foam comfornt levels and the innerspring count is supperior to all others. Turned out to be a lie so here my wife and I have a year old king mattress stored on the basement as he brought back our old serta that is a lot mor conforntable.

1
★☆☆☆☆

I ll never go back here myself we bouth a mattress there last year and have had nothing but problems with it. Its s sealy so we though it was a good buy but ended up not to be. The salesman said it will hold its form for being a pillow topper and he was wrong even after owning it for a month my wife and I already noticed indetions on the mattress so we called them to see if they offer a 30-90 day sleep deal and was told no and then was pretty much told to fight it out with sealy. My whole thing is the saleman was not trained write and did not know what he was talking about. We were lokking for a firm mattress and he gave us this whole line about the pillow topper with the foam comfornt levels and the innerspring count is supperior to all others. Turned out to be a lie so here my wife and I have a year old king mattress stored on the basement as he brought back our old serta that is a lot mor conforntable.

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2 out of 2 people found this review helpful.

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We have yet to receive our items purchased from Built Rite. We decided to stop in there after shopping Boston Store for items we were looking for specifically, vendors and sku's in hand. The item at Boston store was 1400 compared to Built Rites 799. No guess work there it was obvious we should save the money in mark ups. We went in to see if they had it on the floor, which they did not. Regardless we knew we were waiting for our tax refund before we would order. The sales guy got demanding when he heard that saying we should "do it now." "save 10%" then I told him, no we have to wait, so he proceeds to tell us..."What? You can't put ten down now? It will help you save later, unless you have bottomless pockets you should do it, it's only 10%." I'd have walked out and never returned if it wasn't such a great deal. We then came back to order a week later. The salesman wasn't there we were dealing with but as soon as another helped us he was "bothered" by us being there by the way he acted. Not to mention the woman in the front, not too nice. Loved my kid, but gosh! Asking her a question was like pulling teeth. Then she demanded we tell her what we were looking for so she could point us in the right direction. we went the other way and she had a hissy! Needless to say, 9 weeks later we are still waiting for our items, which are get this in stock but somehow have yet to be shipped from the vendor. In stock my butt!

3
★★★☆☆

We have yet to receive our items purchased from Built Rite. We decided to stop in there after shopping Boston Store for items we were looking for specifically, vendors and sku's in hand. The item at Boston store was 1400 compared to Built Rites 799. No guess work there it was obvious we should save the money in mark ups. We went in to see if they had it on the floor, which they did not. Regardless we knew we were waiting for our tax refund before we would order. The sales guy got demanding when he heard that saying we should "do it now." "save 10%" then I told him, no we have to wait, so he proceeds to tell us..."What? You can't put ten down now? It will help you save later, unless you have bottomless pockets you should do it, it's only 10%." I'd have walked out and never returned if it wasn't such a great deal. We then came back to order a week later. The salesman wasn't there we were dealing with but as soon as another helped us he was "bothered" by us being there by the way he acted. Not to mention the woman in the front, not too nice. Loved my kid, but gosh! Asking her a question was like pulling teeth. Then she demanded we tell her what we were looking for so she could point us in the right direction. we went the other way and she had a hissy! Needless to say, 9 weeks later we are still waiting for our items, which are get this in stock but somehow have yet to be shipped from the vendor. In stock my butt!

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2 out of 2 people found this review helpful.

.

My family has shopped at Biltrite as long as I remember, and now that I have my own home and have shopped at all of the other stores, I understand why. They had really nice quality furniture at great prices. They had styles I did not see anywhere else in a very easy to shop store. There are not a lot of fancy displays, and accessories for sale. Just great furniture. Other stores told me there was no furniture made in America, and at Biltrite I saw American flags to designate that furniture is made in America on most of the items. The store even smelled great like fresh wood. Salesperson was nice and very knowledgeable and not push. Delivery men were spectacular..careful, respectful of my home and nice. I love this store as much as my grandparents and parents did. Same family has owned and run the store for 80 years. We should all support such a great local business that supports American factories.

5
★★★★★

My family has shopped at Biltrite as long as I remember, and now that I have my own home and have shopped at all of the other stores, I understand why. They had really nice quality furniture at great prices. They had styles I did not see anywhere else in a very easy to shop store. There are not a lot of fancy displays, and accessories for sale. Just great furniture. Other stores told me there was no furniture made in America, and at Biltrite I saw American flags to designate that furniture is made in America on most of the items. The store even smelled great like fresh wood. Salesperson was nice and very knowledgeable and not push. Delivery men were spectacular..careful, respectful of my home and nice. I love this store as much as my grandparents and parents did. Same family has owned and run the store for 80 years. We should all support such a great local business that supports American factories.

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0 out of 2 people found this review helpful.

.

I decided to go to Bilt-Rite for the first time. I stopped through when going home from work. The store is well kept, and the people are friendly... however, i felt a little pressured by the sales staff and immediately put money down on an item that interested me. I was asked when i wanted to take delivery of the item, and i stated i could probably pick it up the next day. well... a couple things came up that i did not have planned, so i immediately called Bilt-Rite's service department to explain that i might not get down there that night, and if i could not, i would definately be there the following day. Then the person I spoke to was rude about me not picking up the set THAT DAY. I told her it was something that came up and I could not help it. The tone and rudeness almost made me go back immediately that night and demand my money back. Anyway, i got all my things caught up and ran down to Bilt-Rite to pick up my furniture the day i was originally scheduled. It wasn't suprising that when I asked for the person i spoke to earlier that day .... NOBODY KNEW WHO IT MIGHT BE. ???? well... whatever. i asked the person at the service counter to find out who the person was that called me about my furniture pickup because i still wanted to file a complaint. Almost forgot... during this conversation on the phone, this person also hung up on me, without saying goodbye. So after i get my furniture home, i get a call from a women who seemed concerned and apologetic about my experience and the fact i was treated that way. She listened to my rant, and thanked me for my business, but to this day she or anyone else has provided me with the name of the service person who treated me so rudely on the phone. I like apologies, but not being assertive about going after the person that is treating their customers like crap has just turned me off to buy anymore furniture at Bilt-Rite. My contract was signed and sealed for what i bought, and after paying my money, i got treated like some shmo off the street. Because of the managements lack of following through and finding out who this rude person was handling customer service and not resolving the matter, i'd rather shop somewhere else. otherwise, i do enjoy the prouct i received. the dinette set i purchased is a little fragile, and can't be bumped and banged as it damages easlily. but On that note... you get what you pay for in quality, and i didn't break the bank on this purchase... so i got what i paid for. it is however a beautiful contemporary set, and was reasonably priced. whould i recommend them??.... NO!! see... they suck you into signing this sale receipt saying all sales are final. i believe it read a 30% re-stock charge on items in stock, no refunds, or exchanges. so after i put my money down, i was required to pick up the merchandise, or pay 30% ....AFTER getting a bunch of lip from some person in customer service that apperently no one can identify. well.... thanks for nothing BILT-RITE!!

2
★★☆☆☆

I decided to go to Bilt-Rite for the first time. I stopped through when going home from work. The store is well kept, and the people are friendly... however, i felt a little pressured by the sales staff and immediately put money down on an item that interested me. I was asked when i wanted to take delivery of the item, and i stated i could probably pick it up the next day. well... a couple things came up that i did not have planned, so i immediately called Bilt-Rite's service department to explain that i might not get down there that night, and if i could not, i would definately be there the following day. Then the person I spoke to was rude about me not picking up the set THAT DAY. I told her it was something that came up and I could not help it. The tone and rudeness almost made me go back immediately that night and demand my money back. Anyway, i got all my things caught up and ran down to Bilt-Rite to pick up my furniture the day i was originally scheduled. It wasn't suprising that when I asked for the person i spoke to earlier that day .... NOBODY KNEW WHO IT MIGHT BE. ???? well... whatever. i asked the person at the service counter to find out who the person was that called me about my furniture pickup because i still wanted to file a complaint. Almost forgot... during this conversation on the phone, this person also hung up on me, without saying goodbye. So after i get my furniture home, i get a call from a women who seemed concerned and apologetic about my experience and the fact i was treated that way. She listened to my rant, and thanked me for my business, but to this day she or anyone else has provided me with the name of the service person who treated me so rudely on the phone. I like apologies, but not being assertive about going after the person that is treating their customers like crap has just turned me off to buy anymore furniture at Bilt-Rite. My contract was signed and sealed for what i bought, and after paying my money, i got treated like some shmo off the street. Because of the managements lack of following through and finding out who this rude person was handling customer service and not resolving the matter, i'd rather shop somewhere else. otherwise, i do enjoy the prouct i received. the dinette set i purchased is a little fragile, and can't be bumped and banged as it damages easlily. but On that note... you get what you pay for in quality, and i didn't break the bank on this purchase... so i got what i paid for. it is however a beautiful contemporary set, and was reasonably priced. whould i recommend them??.... NO!! see... they suck you into signing this sale receipt saying all sales are final. i believe it read a 30% re-stock charge on items in stock, no refunds, or exchanges. so after i put my money down, i was required to pick up the merchandise, or pay 30% ....AFTER getting a bunch of lip from some person in customer service that apperently no one can identify. well.... thanks for nothing BILT-RITE!!

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4 out of 4 people found this review helpful.

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The staff is very helpful. We purchased a few items from them which we picked up ourselves. I like to look around with out having someone there all the time. I would have to say they stick pretty close to you. They do know their products well.

3
★★★☆☆

The staff is very helpful. We purchased a few items from them which we picked up ourselves. I like to look around with out having someone there all the time. I would have to say they stick pretty close to you. They do know their products well.

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0 out of 2 people found this review helpful.

Latest reviews from Citysearch.

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This was my first time buying furniture for myself; I had done my research and also had terrible experiences with Steinhafels and American--typical hovering, price gauging, insulting my age/seriousness of buying. My friend and parents suggested Bilt Rite, I cautiously gave them a try. \n\nWOW! I had a simply MARVELOUS experience from the minute I entered the door, to selecting pieces and fabrics that go together and compliment my style choices, to delivery. We had one communication error during the process; however, it was handled professionally and efficiently--they made me feel like I made the right choice and that I was a valuable customer to them. \n\nRandi and Bill were patient, helpful, and knowledgeable about my questions and explaining how the furniture is made, did I mention they were patient? They did not hover and let me look around the store (several times) and when I was ready to discuss something, they were with me immediately. \n\nThe pricing was the best I've seen (including online) along with their holiday specials throughout the year, I don't think you can get a better buy for real, quality furniture.\n\nThe delivery was seamless, the gentlemen were polite, clean, and respectful of my space and even taking care to make sure my cat wasn't in the way or getting out! The best part was: they even called to see if they could come early! \n\nFinally...the end product...I LOVE my new furniture. It's comfortable, stylish, and seems durable and will last me a long time. I will, with no question, purchase all of my future furniture from Bilt Rite. I couldn't be happier with my chocies and the service I received. Thanks Randi, Bill, and the Bilt Rite family!

5
★★★★★

This was my first time buying furniture for myself; I had done my research and also had terrible experiences with Steinhafels and American--typical hovering, price gauging, insulting my age/seriousness of buying. My friend and parents suggested Bilt Rite, I cautiously gave them a try. \n\nWOW! I had a simply MARVELOUS experience from the minute I entered the door, to selecting pieces and fabrics that go together and compliment my style choices, to delivery. We had one communication error during the process; however, it was handled professionally and efficiently--they made me feel like I made the right choice and that I was a valuable customer to them. \n\nRandi and Bill were patient, helpful, and knowledgeable about my questions and explaining how the furniture is made, did I mention they were patient? They did not hover and let me look around the store (several times) and when I was ready to discuss something, they were with me immediately. \n\nThe pricing was the best I've seen (including online) along with their holiday specials throughout the year, I don't think you can get a better buy for real, quality furniture.\n\nThe delivery was seamless, the gentlemen were polite, clean, and respectful of my space and even taking care to make sure my cat wasn't in the way or getting out! The best part was: they even called to see if they could come early! \n\nFinally...the end product...I LOVE my new furniture. It's comfortable, stylish, and seems durable and will last me a long time. I will, with no question, purchase all of my future furniture from Bilt Rite. I couldn't be happier with my chocies and the service I received. Thanks Randi, Bill, and the Bilt Rite family!

.

Bilt-Rite Furniture is a great place to shop for furniture. The staff are friendly and knowledgable about their products. We recently decided to redo our living room and we immediately thought of Bilt-Rite because we had had a positive experience with them in the past. We we not disappointed this time either. Rand K. helped us select great pieces that were in keeping with our goals for style and comfort, in colors and patterns that worked great with the architectural features of our living room and draperies. They also provided us with very helpful ideas for selecting colors for our walls and even recommended a painter, which we used. Deliveries were on time and the delivery crew was friendly, competent and careful in moving the pieces into our home and doing minor assembly work. We highly recommend Bilt-Rite as a very customer friendly furniture store with great, skillful staff who tend to every detail and make the process of buying furniture an enjoyable adventure.

5
★★★★★

Bilt-Rite Furniture is a great place to shop for furniture. The staff are friendly and knowledgable about their products. We recently decided to redo our living room and we immediately thought of Bilt-Rite because we had had a positive experience with them in the past. We we not disappointed this time either. Rand K. helped us select great pieces that were in keeping with our goals for style and comfort, in colors and patterns that worked great with the architectural features of our living room and draperies. They also provided us with very helpful ideas for selecting colors for our walls and even recommended a painter, which we used. Deliveries were on time and the delivery crew was friendly, competent and careful in moving the pieces into our home and doing minor assembly work. We highly recommend Bilt-Rite as a very customer friendly furniture store with great, skillful staff who tend to every detail and make the process of buying furniture an enjoyable adventure.

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MATTRESS HEAVEN - We had pretty much decided on the matress set we were going to buy when we thought we'd make one last stop and boy am I glad we did. Bilt-Rite is truly Mattress Heaven, wow what a selection and at very reasonable prices. We got twice the mattress, firmer and way better construction for alot less than we originally budgeted for. After three weeks of sleeping on our new bed we are very, very pleased. Their staff is very knowledgeable and so comfortable to work with - no hesitation to recommend and to make another purchase.

5
★★★★★

MATTRESS HEAVEN - We had pretty much decided on the matress set we were going to buy when we thought we'd make one last stop and boy am I glad we did. Bilt-Rite is truly Mattress Heaven, wow what a selection and at very reasonable prices. We got twice the mattress, firmer and way better construction for alot less than we originally budgeted for. After three weeks of sleeping on our new bed we are very, very pleased. Their staff is very knowledgeable and so comfortable to work with - no hesitation to recommend and to make another purchase.

.

Bilt Rite is simply the best place in MKE for home furniture. I've shopped there, my parents did, even my grand-parents shopped there.\n\nThey treat customers with respect and patience. No hard selling or up selling here. They want you to come back!\n\nWe recently bought a kitchen set with my elderly father-in-law. Rick was knowledgeable and patient and simply wonderful with him. Explained and answered all questions. \n\nBecause Bilt Rite has been in the community for so long, they know that they're going to see their customers at the grocery store, at events and run into them around town...so they treat them like the neighbors we all are. We are definitely a customer for more than a 'life-time; we're customers for generations of life-times!

5
★★★★★

Bilt Rite is simply the best place in MKE for home furniture. I've shopped there, my parents did, even my grand-parents shopped there.\n\nThey treat customers with respect and patience. No hard selling or up selling here. They want you to come back!\n\nWe recently bought a kitchen set with my elderly father-in-law. Rick was knowledgeable and patient and simply wonderful with him. Explained and answered all questions. \n\nBecause Bilt Rite has been in the community for so long, they know that they're going to see their customers at the grocery store, at events and run into them around town...so they treat them like the neighbors we all are. We are definitely a customer for more than a 'life-time; we're customers for generations of life-times!

.

Another wonderful experience at Biltrite. We are redoing our kitchen and my husband thought we needed to add a wooden garabage can to our decor. We even got to meet a new family member of the BiltRite family named Noah. He was shadowing Randi and it was a pleasure to see that Bilt Rite is true to keeping their store here with another fourth generation person to help them to continue to grow. My husband and I always like dealing with Bilt Rite as the make the customer feel important and they have good quality furinture and the staff is always so friendly and helpful.

5
★★★★★

Another wonderful experience at Biltrite. We are redoing our kitchen and my husband thought we needed to add a wooden garabage can to our decor. We even got to meet a new family member of the BiltRite family named Noah. He was shadowing Randi and it was a pleasure to see that Bilt Rite is true to keeping their store here with another fourth generation person to help them to continue to grow. My husband and I always like dealing with Bilt Rite as the make the customer feel important and they have good quality furinture and the staff is always so friendly and helpful.

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I purchased a kitchen set and it was delivered on December 27th (in the evening). The following morning, when the sun was shining, there were some blemishes on the table that I hadn't noticed when it was delivered. I called the morning of December 28th to report this to the store. I have called multiple times, it is now February 28th, and I have yet to get someone out to the house to take care of the issue.

1
★☆☆☆☆

I purchased a kitchen set and it was delivered on December 27th (in the evening). The following morning, when the sun was shining, there were some blemishes on the table that I hadn't noticed when it was delivered. I called the morning of December 28th to report this to the store. I have called multiple times, it is now February 28th, and I have yet to get someone out to the house to take care of the issue.

.

My daughter and I went furniture shopping for our living room and went to all of the major stores. Bilt-Rite was by far the best. Our salesperson, Nancy, was so kind and knew all about the furniture. She even took the time to answer all of my daughter's questions, which were not all about furniture. She took time with us to show us the different styles and was not even attempting to ""force a sale"" on us. When we moved over to the credit/delivery area to finalize the sale, the person behind the desk was just as nice. We left that day knowing we had made a great purchase, saved money and got very good quality furniture. The delivery people were just as nice and polite. Very professional. Thanks Bilt-Rite, you are our first stop from now on.

5
★★★★★

My daughter and I went furniture shopping for our living room and went to all of the major stores. Bilt-Rite was by far the best. Our salesperson, Nancy, was so kind and knew all about the furniture. She even took the time to answer all of my daughter's questions, which were not all about furniture. She took time with us to show us the different styles and was not even attempting to ""force a sale"" on us. When we moved over to the credit/delivery area to finalize the sale, the person behind the desk was just as nice. We left that day knowing we had made a great purchase, saved money and got very good quality furniture. The delivery people were just as nice and polite. Very professional. Thanks Bilt-Rite, you are our first stop from now on.

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In my opinion , this is the best furniture store in Milwaukee. The customer service is excellent!! The staff is freindly and helpful, with no high-pressure sales tricks. Great value, and great service! Thanks for all of your help Gail!!

5
★★★★★

In my opinion , this is the best furniture store in Milwaukee. The customer service is excellent!! The staff is freindly and helpful, with no high-pressure sales tricks. Great value, and great service! Thanks for all of your help Gail!!

.

Our experience at Biltrite was completely the opposite from what I expected from a big warehouse-like store. With fabulous service, extraordinary quality and longstanding community commitment, it is hard to imagine a better furniture store. Randi and Maureen were patient enthusiastic guides through all our choices and changes, including changing later from a discontinued fabric.They kept it relaxed, fun, exceptionally professional and very rewarding. We are now proud owners of a really beautiful dining set, love seat, a chair/ottoman set and a magnificent dresser, and we'll probably buy more. These are pieces we will enjoy for the rest of our lives and pass along to succeeding generations.

5
★★★★★

Our experience at Biltrite was completely the opposite from what I expected from a big warehouse-like store. With fabulous service, extraordinary quality and longstanding community commitment, it is hard to imagine a better furniture store. Randi and Maureen were patient enthusiastic guides through all our choices and changes, including changing later from a discontinued fabric.They kept it relaxed, fun, exceptionally professional and very rewarding. We are now proud owners of a really beautiful dining set, love seat, a chair/ottoman set and a magnificent dresser, and we'll probably buy more. These are pieces we will enjoy for the rest of our lives and pass along to succeeding generations.

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The best customer service anywhere! No high pressure sales people following you around, just helpful and friendly people there when you need them. The quality of the furniture here is superior to other area furniture stores and a many, many items are made in the U.S.A. Will not shop anywhere else for my furniture needs!

5
★★★★★

The best customer service anywhere! No high pressure sales people following you around, just helpful and friendly people there when you need them. The quality of the furniture here is superior to other area furniture stores and a many, many items are made in the U.S.A. Will not shop anywhere else for my furniture needs!

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I purchased an excellent quality leather sofa at BiltRite. I couldn't have asked for a better experience. They offered a great selection and awesome customer service, rare in business these days. They went to great lengths to make sure I was purchasing the best product for my needs and on top of that I loved the idea of buying from a local business that actually carried a lot of items made in the USA. \r\n\r\nI can not say I've had a better experience with any other furniture store. The price and quality of my purchase is wonderful and I LOVE my sofa! You can be certain that I will continue to patronize BiltRite for other purchases and will happily tell my friends!

5
★★★★★

I purchased an excellent quality leather sofa at BiltRite. I couldn't have asked for a better experience. They offered a great selection and awesome customer service, rare in business these days. They went to great lengths to make sure I was purchasing the best product for my needs and on top of that I loved the idea of buying from a local business that actually carried a lot of items made in the USA. \r\n\r\nI can not say I've had a better experience with any other furniture store. The price and quality of my purchase is wonderful and I LOVE my sofa! You can be certain that I will continue to patronize BiltRite for other purchases and will happily tell my friends!

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My husband and I just purchased another room full of furniture for our house from Biltrite. Over the years we have only purchased from them (Maureen)! With our most recent purchase of our bedroom furniture, the manufacturer did not finish off the staining properly and there were minor detail problems. This furniture was considered one of the stores best quality manufacturers, and in spite of the initial problem, this manufacturer and biltrite stood behind the product to get it right!!! Maureen, one of the family owners came out to my home to view the problems, relay the info to the manufacturer, and presented us with options to remedy the problem. We could not have been happier with the trust they had in us to take our concerns very seriously. Maureen was able to turn a large blunder (done by the manufacturer) into a win-win situation for everyone involved. We can not say enough for Maureen and the customer service that she has shown us over the years. We will ALWAYS purchase from Biltrite.

5
★★★★★

My husband and I just purchased another room full of furniture for our house from Biltrite. Over the years we have only purchased from them (Maureen)! With our most recent purchase of our bedroom furniture, the manufacturer did not finish off the staining properly and there were minor detail problems. This furniture was considered one of the stores best quality manufacturers, and in spite of the initial problem, this manufacturer and biltrite stood behind the product to get it right!!! Maureen, one of the family owners came out to my home to view the problems, relay the info to the manufacturer, and presented us with options to remedy the problem. We could not have been happier with the trust they had in us to take our concerns very seriously. Maureen was able to turn a large blunder (done by the manufacturer) into a win-win situation for everyone involved. We can not say enough for Maureen and the customer service that she has shown us over the years. We will ALWAYS purchase from Biltrite.

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Biltrite Furniture gets a big thumbs up in my book. It is a real pleasure to see a business so passionately engaged with the happiness and satisfaction of their customers. I have known Randi and Maureen for over 2 months and I see how much they care for the history of Biltrite, the success of their company and the happiness of their customers. While no business can please every person every time, Biltrite comes very close and always gives their best effort. Thanks Biltrite, you're aces in my book!

5
★★★★★

Biltrite Furniture gets a big thumbs up in my book. It is a real pleasure to see a business so passionately engaged with the happiness and satisfaction of their customers. I have known Randi and Maureen for over 2 months and I see how much they care for the history of Biltrite, the success of their company and the happiness of their customers. While no business can please every person every time, Biltrite comes very close and always gives their best effort. Thanks Biltrite, you're aces in my book!

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March, 2011 Mary Alyce\r\n\r\nMy husband and I are very pleased with BiltRite Furniture. In the past several months we have been there several times looking for a couch and end tables. We shopped around to see what was available. We went to a couple of big box stores and a couple of other well known furniture stores in Milw. County. We were so disappointed to see all the damaged furniture on display at these other stores. The quality was not good. \r\n\r\nAt BiltRite we found very good quality furniture and the showroom was always neat. The staff were helpful and knowledgeable, especially Nancy. She listened to what we were looking for and even showed us other options. She was great. BiltRite's prices were better, on an identical item, than one of the big box stores. \r\n\r\nMy parents bought me a cedar chest for my high school graduation in January, 1965 from BiltRite. I still have it.\r\n\r\nMy husband found a computer desk in the clearance section. We weren't looking for one, but he couldn't pass up the great deal. Thanks BiltRite !!

5
★★★★★

March, 2011 Mary Alyce\r\n\r\nMy husband and I are very pleased with BiltRite Furniture. In the past several months we have been there several times looking for a couch and end tables. We shopped around to see what was available. We went to a couple of big box stores and a couple of other well known furniture stores in Milw. County. We were so disappointed to see all the damaged furniture on display at these other stores. The quality was not good. \r\n\r\nAt BiltRite we found very good quality furniture and the showroom was always neat. The staff were helpful and knowledgeable, especially Nancy. She listened to what we were looking for and even showed us other options. She was great. BiltRite's prices were better, on an identical item, than one of the big box stores. \r\n\r\nMy parents bought me a cedar chest for my high school graduation in January, 1965 from BiltRite. I still have it.\r\n\r\nMy husband found a computer desk in the clearance section. We weren't looking for one, but he couldn't pass up the great deal. Thanks BiltRite !!

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I can't say enough good things about BILTRITE Furniture. I have been a loyal, and appreciated, customer for over 20 years-since BR was on Historic Mitchell Street. I have purchased nearly everything for every room at one time or another from BR: chairs, sofa, bed, dressers, coffee tables, desks, a lot of stuff. I shop BR about once a year and always find a deal on something I'm looking for (but I'd suggest checking out their clearance section at least one every few months ;) The only thing as good as the deals on great quality furniture is the wonderful customer service you get from the family and their staff. If you're going furniture shopping, make sure you make a stop at BILTRITE.

5
★★★★★

I can't say enough good things about BILTRITE Furniture. I have been a loyal, and appreciated, customer for over 20 years-since BR was on Historic Mitchell Street. I have purchased nearly everything for every room at one time or another from BR: chairs, sofa, bed, dressers, coffee tables, desks, a lot of stuff. I shop BR about once a year and always find a deal on something I'm looking for (but I'd suggest checking out their clearance section at least one every few months ;) The only thing as good as the deals on great quality furniture is the wonderful customer service you get from the family and their staff. If you're going furniture shopping, make sure you make a stop at BILTRITE.

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My husband and I recently moved near the Milwaukee area and were not familiar with the furniture stores in the area. We went to all the regular chain stores and were extremely frustrated by the high prices and low quality. We went to one specialty store and were floored by the astronomically high prices bedroom furniture should not cost the equivalent of a small car. We finally went to Bilt-Rite after finding them on-line. We explained our situation (looking to purchase new furniture for most of our home, but not ready to do it all at once) and they were wonderful to work with (did I mention that we had a toddler in tow?). We were able to easily customize some of the pieces we purchased and ended up with exactly what we wanted. We never felt pressured and were impressed by the high quality of the furniture. The sales team is very knowledgeable (about the quality, craftsmanship, manufacturing process, etc) and we were very confident in our purchases. \r\n\r\nIn addition to some furniture, we purchased two mattresses. I was a little nervous about the king sized King Koil mattress that we bought for two main reasons: 1) I had never spent that much money on a mattress before 2) I was about 6 months pregnant when we went mattress shopping and didnt know if my preferences would change after I had the baby. Our new mattress was delivered two weeks before I had the baby it was WONDERFUL! I had never slept so soundly or so comfortably. Its amazing what a difference a new mattress can make. My husband weighs twice as much as I do and I couldnt tell when he got in/out of bed or when he moved around. Our King Koil mattress was totally worth the cost. \r\n\r\nThe customer service was exceptional and we were able to get everything delivered at the same time (furniture for 3 bedrooms and two mattresses). All of our future furniture purchases will be made at Bilt-Rite!\r\n\r\nThanks Randi and Maureen!\r\n

5
★★★★★

My husband and I recently moved near the Milwaukee area and were not familiar with the furniture stores in the area. We went to all the regular chain stores and were extremely frustrated by the high prices and low quality. We went to one specialty store and were floored by the astronomically high prices bedroom furniture should not cost the equivalent of a small car. We finally went to Bilt-Rite after finding them on-line. We explained our situation (looking to purchase new furniture for most of our home, but not ready to do it all at once) and they were wonderful to work with (did I mention that we had a toddler in tow?). We were able to easily customize some of the pieces we purchased and ended up with exactly what we wanted. We never felt pressured and were impressed by the high quality of the furniture. The sales team is very knowledgeable (about the quality, craftsmanship, manufacturing process, etc) and we were very confident in our purchases. \r\n\r\nIn addition to some furniture, we purchased two mattresses. I was a little nervous about the king sized King Koil mattress that we bought for two main reasons: 1) I had never spent that much money on a mattress before 2) I was about 6 months pregnant when we went mattress shopping and didnt know if my preferences would change after I had the baby. Our new mattress was delivered two weeks before I had the baby it was WONDERFUL! I had never slept so soundly or so comfortably. Its amazing what a difference a new mattress can make. My husband weighs twice as much as I do and I couldnt tell when he got in/out of bed or when he moved around. Our King Koil mattress was totally worth the cost. \r\n\r\nThe customer service was exceptional and we were able to get everything delivered at the same time (furniture for 3 bedrooms and two mattresses). All of our future furniture purchases will be made at Bilt-Rite!\r\n\r\nThanks Randi and Maureen!\r\n

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My first experience with Builtrite was about 1 year ago. My husband and I had shopped at every furniture store in the Milwaukee area looking for a contemporary recliner. We found chairs we liked, but the fabric patterns were horrible. Other stores wanted to charge us almost double to special order the fabric. Builtrite had the exact chair we were looking for, custom fabric was no extra charge, and the price was so good we ended up purchasing two chairs! \r\n\r\nWe recently needed to purchase a new mattress. This time, we didnt even bother looking around. We went right to Builtrite. Tom was extremely helpful. He found us our perfect mattress (which was on sale), and we were done in about 30 minutes. I will never shop at another furniture store again!\r\n

5
★★★★★

My first experience with Builtrite was about 1 year ago. My husband and I had shopped at every furniture store in the Milwaukee area looking for a contemporary recliner. We found chairs we liked, but the fabric patterns were horrible. Other stores wanted to charge us almost double to special order the fabric. Builtrite had the exact chair we were looking for, custom fabric was no extra charge, and the price was so good we ended up purchasing two chairs! \r\n\r\nWe recently needed to purchase a new mattress. This time, we didnt even bother looking around. We went right to Builtrite. Tom was extremely helpful. He found us our perfect mattress (which was on sale), and we were done in about 30 minutes. I will never shop at another furniture store again!\r\n

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I was looking for a Pub style kitchen table. I looked at various places and for the money their furniture was cheaply made and costly. I went to Built Rite and told the sales person what I was looking for. They showed me what they had which was a bigger selection then most places I looked. I asked questions regarding a couple of the different styles, and the sales person was very knowledgable and he didn't pressure me into purchasing the more expensive table. I told them I would stop back and they graciously gave me their business card. A few days later I returned ready to purchase and everyone was so pleasant to talk to. My sales person wrote up the order, we scheduled a time for pickup and I was a happy camper. About a week after my purchase I received a card from Built Rite thanking me for my business and next time I visit them bring the card for a free gift. I have since been back and had made a mattress purchase and again they were very informative and took interest in my needs. Built Rite is my new furniture store and I will no longer need to run around waste gas to try and find something I like as I know I will find it at Built Rite. \r\nBEST FURNITURE STORE AROUND AND GREAT CUSTOMER SERVICE

5
★★★★★

I was looking for a Pub style kitchen table. I looked at various places and for the money their furniture was cheaply made and costly. I went to Built Rite and told the sales person what I was looking for. They showed me what they had which was a bigger selection then most places I looked. I asked questions regarding a couple of the different styles, and the sales person was very knowledgable and he didn't pressure me into purchasing the more expensive table. I told them I would stop back and they graciously gave me their business card. A few days later I returned ready to purchase and everyone was so pleasant to talk to. My sales person wrote up the order, we scheduled a time for pickup and I was a happy camper. About a week after my purchase I received a card from Built Rite thanking me for my business and next time I visit them bring the card for a free gift. I have since been back and had made a mattress purchase and again they were very informative and took interest in my needs. Built Rite is my new furniture store and I will no longer need to run around waste gas to try and find something I like as I know I will find it at Built Rite. \r\nBEST FURNITURE STORE AROUND AND GREAT CUSTOMER SERVICE

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Built Rite furniture provided me with a replacement furniture piece when I didn't even purchare the original chest of drawers from them. A large furniture chain in town was the original place of purchase and when the replacment part was needed the large furniture store gave me the run around for 2 weeks and wouldn't return my calls. I researched the piece of furniture that needed repair and found that Built Rite also worked with this brand. I waled into Built Rite with my problem piece and 5 min. later walked out with the solution in hand. No longer purchasing from the large furniture store in town. Since then our furniture has been purchased from Ruilt Rite. Thanks!

5
★★★★★

Built Rite furniture provided me with a replacement furniture piece when I didn't even purchare the original chest of drawers from them. A large furniture chain in town was the original place of purchase and when the replacment part was needed the large furniture store gave me the run around for 2 weeks and wouldn't return my calls. I researched the piece of furniture that needed repair and found that Built Rite also worked with this brand. I waled into Built Rite with my problem piece and 5 min. later walked out with the solution in hand. No longer purchasing from the large furniture store in town. Since then our furniture has been purchased from Ruilt Rite. Thanks!

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Our experience at Bilt-Rite started the minute we walked through the door. We were greeted with a smile and asked if we needed help. We wanted to not be bothered like we had been at numerous other stores which I will not name, so we informed the friendly woman at the desk that we were just looking. The store is so well organized so browsing was a pleasure. Quite some time later Nancy approached us and asked if we needed help. At that time we had found several items which we were interested in for our condo in Door County. Nancy listened, shared her expertise, and allowed us time to make our final choices. NEVER was there any pressure or someone on your heels following us around the store. After our selecton of furniture Nancy arranged to have all of our furniture delivered to Door County. \r\nA big thank you to Nancy, Gail, Randi, and Steve.\r\nI would highly recommend this store to anyone looking for furniture. Bilt-Rite is #1!!

5
★★★★★

Our experience at Bilt-Rite started the minute we walked through the door. We were greeted with a smile and asked if we needed help. We wanted to not be bothered like we had been at numerous other stores which I will not name, so we informed the friendly woman at the desk that we were just looking. The store is so well organized so browsing was a pleasure. Quite some time later Nancy approached us and asked if we needed help. At that time we had found several items which we were interested in for our condo in Door County. Nancy listened, shared her expertise, and allowed us time to make our final choices. NEVER was there any pressure or someone on your heels following us around the store. After our selecton of furniture Nancy arranged to have all of our furniture delivered to Door County. \r\nA big thank you to Nancy, Gail, Randi, and Steve.\r\nI would highly recommend this store to anyone looking for furniture. Bilt-Rite is #1!!

Pros: Great Customer Service and large inventory

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I have been a loyal Bilt Rite customer for years because they earn it each time I make a purchase. They are professionals in every sense of the word. Each time I have worked with them the sales team has been very forward about the options I have for quality and the pricing is always straight forward. No gimmicks, no half back to but something more, just fair honest pricing and quality merchandise. I believe this is why they're a fourth generation company.

5
★★★★★

I have been a loyal Bilt Rite customer for years because they earn it each time I make a purchase. They are professionals in every sense of the word. Each time I have worked with them the sales team has been very forward about the options I have for quality and the pricing is always straight forward. No gimmicks, no half back to but something more, just fair honest pricing and quality merchandise. I believe this is why they're a fourth generation company.

Pros: Professionals Who Care About the Customer

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I BOUGHT A TABLE THAT WAS NOT IN STOCK AND WAS ORDERED. I WAS TOLD IT WOULD TAKE TWO WEEKS IT TOOK LONGER BECAUSE IT WAS BEING SHIPPED FROM OUT OF TOWN. THEY WOULD NOT RETURN MY MONEY SO READ THE FINE PRINT.\r\nI WAS DUMB ENOUGH TO TAKE MY MOTHER THERE, SHE TOO ORDERED A TABLE AND IT TOOK A MONTH SAME RESULTS NO COMPENSATION FOR THE INCONVENIENCE ALL EXCUSES YOU CAN IMAGINE. A TOTAL SCAM. WOULD NOT RECOMEND IT BEWARE

1
★☆☆☆☆

I BOUGHT A TABLE THAT WAS NOT IN STOCK AND WAS ORDERED. I WAS TOLD IT WOULD TAKE TWO WEEKS IT TOOK LONGER BECAUSE IT WAS BEING SHIPPED FROM OUT OF TOWN. THEY WOULD NOT RETURN MY MONEY SO READ THE FINE PRINT.\r\nI WAS DUMB ENOUGH TO TAKE MY MOTHER THERE, SHE TOO ORDERED A TABLE AND IT TOOK A MONTH SAME RESULTS NO COMPENSATION FOR THE INCONVENIENCE ALL EXCUSES YOU CAN IMAGINE. A TOTAL SCAM. WOULD NOT RECOMEND IT BEWARE

Cons: BAD SERVICE

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I LOVE THIS STORE. I BOUGHT THE FURNITURE OF MY DREAMS. I HAD SEEN A BEAUTIFUL DINING ROOM SET AT TADYSCH FURNITURE ABOUT 4 YEARS AGO FOR MORE THAN $10,000. I FOUND THE SAME SET AT BILTRITE FOR LESS THAN $5,000, RECEIVED MY SPECIAL ORDER IN FOUR WEEKS AND HAVE THREE YEARS TO PAY! MY SALESPERSON MAUREEN WAS A FAMILY MEMBER WHO HAD EVEN BEEN TO THE FACTORY AND WAS SO FRIENDLY, KNOWLEDGEABLE AND FULL OF ENTHUSIASM AND MADE IT REALLY FUN TO MAKE MY PURCHASE. I ALSO BOUGHT A BEAUTIFUL SOFA AND BEDROOM SET. I WILL DEFINITELY BE BACK AND RECOMMEND THE STORE TO ALL OF MY FRIENDS. THIS IS MY NEW FAVORITE STORE\nPublish EditPreview

5
★★★★★

I LOVE THIS STORE. I BOUGHT THE FURNITURE OF MY DREAMS. I HAD SEEN A BEAUTIFUL DINING ROOM SET AT TADYSCH FURNITURE ABOUT 4 YEARS AGO FOR MORE THAN $10,000. I FOUND THE SAME SET AT BILTRITE FOR LESS THAN $5,000, RECEIVED MY SPECIAL ORDER IN FOUR WEEKS AND HAVE THREE YEARS TO PAY! MY SALESPERSON MAUREEN WAS A FAMILY MEMBER WHO HAD EVEN BEEN TO THE FACTORY AND WAS SO FRIENDLY, KNOWLEDGEABLE AND FULL OF ENTHUSIASM AND MADE IT REALLY FUN TO MAKE MY PURCHASE. I ALSO BOUGHT A BEAUTIFUL SOFA AND BEDROOM SET. I WILL DEFINITELY BE BACK AND RECOMMEND THE STORE TO ALL OF MY FRIENDS. THIS IS MY NEW FAVORITE STORE\nPublish EditPreview

Pros: HUGE SELECTION OF AMISH FURNITURE

Message from BILTRITE Furniture

BILTRITE Furniture is a 4th generation family owned & locally operated business proudly serving the metro-Milwaukee area since 1928. We specialize in furniture, leather & mattresses allowing us to be highly knowledgeable about our products. Our specialties include better quality furniture & mattresses including USA & Amish Made. In stock or special orders are available. We have a large selection of small scale furniture perfect for apartments, small homes, senior living & more! Our active, hands-on family members offer personal service & competitive prices. As a part of a 350 store, billion dollar buying group, manufacturers give us the lowest prices! We also offer a low price guarantee & we will beat any legitimate price from a local competitor with the same item! We will refund 110% of the difference if you find a lower price within 30 days of your original purchase!

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Key Points

  • Home Furniture Greenfield
  • Office Furniture Greenfield
  • Leather and Mattresses Greenfield
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