St Louis Eye Clinic

★★☆☆☆
  • 2900 Lemay Ferry Rd # 117

    St. Louis, MO 63125

    Map & Directions
  • 314-487-3737

About St Louis Eye Clinic

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I came to Dr Dundoo with corneal ulcers. He was intent and concerned for the first two weeks of treatment. He released me mid August from his care, but left me with specific instructions that if I had a recurrence, i was to contact his office immediately. Well, on September 3rd, I found another lesion. The office was closed (it was approx. 3:30 when I tried to call them) and this was a holiday weekend. On Sept 7th, I called the Lemay Ferry office and spoke with Barbara to inform the Dr. that I had a recurrence. I was told Dr Dundoo would be out of the office until Monday Sept 13, but she would certainly inform him and he would call me back. I did not get a call back so on Tues. Sept 14th, I called again. I was told Dr Dundoo did not have a chance to check his message folder but would be back in the office on Wed. Sept 15th and Barbara would make sure he saw the message and called me. It is now 6:18pm and I have yet to receive a call from him. What started out as a good experience has now turned into a feeling of being tossed aside by the good Dr and his staff.

1
★★☆☆☆

I came to Dr Dundoo with corneal ulcers. He was intent and concerned for the first two weeks of treatment. He released me mid August from his care, but left me with specific instructions that if I had a recurrence, i was to contact his office immediately. Well, on September 3rd, I found another lesion. The office was closed (it was approx. 3:30 when I tried to call them) and this was a holiday weekend. On Sept 7th, I called the Lemay Ferry office and spoke with Barbara to inform the Dr. that I had a recurrence. I was told Dr Dundoo would be out of the office until Monday Sept 13, but she would certainly inform him and he would call me back. I did not get a call back so on Tues. Sept 14th, I called again. I was told Dr Dundoo did not have a chance to check his message folder but would be back in the office on Wed. Sept 15th and Barbara would make sure he saw the message and called me. It is now 6:18pm and I have yet to receive a call from him. What started out as a good experience has now turned into a feeling of being tossed aside by the good Dr and his staff.

 

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