Xl Towing

★★★★☆
  • 3565 W Columbus Ave

    Chicago, IL 60652

    Map & Directions
  • 773-434-9731

Automotive

Automotive
More choices in Chicago:
Resultset_next

D Angel Towing Service

4437 West Armitage Avenue Chicago, IL

Resultset_next

Paces Towing

1092 S Wabash Ave Chicago, IL

4.2 5
Hi! Sign in to let us know how Xl Towing was?
Write a Review
.

I was dreading the task of finding a tow when I got a flat tire. The dispatcher was super kind. She even offered information regardless if I was going to choose them or not. Very forthright and gave me realistic facts, no false promises. The timeline was speedy and the work was quick. The dispatcher even called back to make sure I was on my way and that everything was good. I put this company in my speed dial just in case I am stranded again.

2
★★★★★

I was dreading the task of finding a tow when I got a flat tire. The dispatcher was super kind. She even offered information regardless if I was going to choose them or not. Very forthright and gave me realistic facts, no false promises. The timeline was speedy and the work was quick. The dispatcher even called back to make sure I was on my way and that everything was good. I put this company in my speed dial just in case I am stranded again.

Pros: Prompt and kind

.

These people are by far one of the worst companies that I have EVER had to deal with. Extremely unprofessional and they are rude and vulgar to you when you go and pay them (it seems like the need the money, you should look at the place!) after they have done the worst job on towing a simple car. Do not use these people they are unprofessional and it is obvious they have absolutely no education and are the epitome of ignorance. PLEASE PLEASE DO NOT FEED INTO THEIR BUSINESS.....IT MAKES IT WORST FOR THE REST OF US. You can absolutely tell that they rate themselves since the previous ratings all tend to say the same thing!

0
★☆☆☆☆

These people are by far one of the worst companies that I have EVER had to deal with. Extremely unprofessional and they are rude and vulgar to you when you go and pay them (it seems like the need the money, you should look at the place!) after they have done the worst job on towing a simple car. Do not use these people they are unprofessional and it is obvious they have absolutely no education and are the epitome of ignorance. PLEASE PLEASE DO NOT FEED INTO THEIR BUSINESS.....IT MAKES IT WORST FOR THE REST OF US. You can absolutely tell that they rate themselves since the previous ratings all tend to say the same thing!

Pros: NONE

Cons: Rude, vulgar and will insult you!

.

I was referred to this towing company by my State Farm agent who I called after waiting on my roadside assistance company (***) for over 2.5 hours.

XL told me they would be there in less than 20 minutes and in fact it was more like 15 minutes when they arrived. They diagnosed my problem and referred me to a shop that had me back on the road in no time.

I cant thank them enough and because of them, what started as an aweful day turned out to be a slight hiccup.

I highly recommend them and thank State Farm for their referral.

2
★★★★★

I was referred to this towing company by my State Farm agent who I called after waiting on my roadside assistance company (***) for over 2.5 hours.

XL told me they would be there in less than 20 minutes and in fact it was more like 15 minutes when they arrived. They diagnosed my problem and referred me to a shop that had me back on the road in no time.

I cant thank them enough and because of them, what started as an aweful day turned out to be a slight hiccup.

I highly recommend them and thank State Farm for their referral.

Pros: Short wait time / informative staff

.

On-time, Professional, Reasonable, and Gentleman-like Drivers! I have used this company twice over the last two years (by my insurance company's recommendation). I never thought I??d say this, but breaking down has never been such a pleasurable experience! When I called for my second tow, which was a terrible accident, the dispatcher (who I take it is the owner) recognized my voice from over a year ago. She settled me down and made me feel like everything was going to be OK. SHE WAS RIGHT! Amidst the predatory, scanner-carrying accident chasers, emerged a kind soul who addressed me by name and brought me the comfort I needed at this freakish moment. The driver took me home, stored my mishmash of a car, and delivered it to the body shop the next morning. I was also pleased to hear from my State Farm agent that the tow bill was very reasonable. Thank you XL for once again coming to my rescue!

2
★★★★★

On-time, Professional, Reasonable, and Gentleman-like Drivers! I have used this company twice over the last two years (by my insurance company's recommendation). I never thought I??d say this, but breaking down has never been such a pleasurable experience! When I called for my second tow, which was a terrible accident, the dispatcher (who I take it is the owner) recognized my voice from over a year ago. She settled me down and made me feel like everything was going to be OK. SHE WAS RIGHT! Amidst the predatory, scanner-carrying accident chasers, emerged a kind soul who addressed me by name and brought me the comfort I needed at this freakish moment. The driver took me home, stored my mishmash of a car, and delivered it to the body shop the next morning. I was also pleased to hear from my State Farm agent that the tow bill was very reasonable. Thank you XL for once again coming to my rescue!

.

Wow.. I just read the previous review by someone who obviously must have parked illegally. Bitter Betty. I have to take my hat off to this company. They were nothing short of professional, expeditious and very informative when it came to automobiles. How that driver got my car out of that spot with such ease (which 2 other towing companies couldnt do or wouldnt do), left me in awe. They were the best and whoever answered the phone at this company has made me a loyal customer for life. Cynthia (previous reviewer), you obviously must have just had a bad day. Thank you XL.

2
★★★★★

Wow.. I just read the previous review by someone who obviously must have parked illegally. Bitter Betty. I have to take my hat off to this company. They were nothing short of professional, expeditious and very informative when it came to automobiles. How that driver got my car out of that spot with such ease (which 2 other towing companies couldnt do or wouldnt do), left me in awe. They were the best and whoever answered the phone at this company has made me a loyal customer for life. Cynthia (previous reviewer), you obviously must have just had a bad day. Thank you XL.

Pros: Fast & Professional - By far not the norm in towing

Cons: None

Message from Xl Towing

One call is all it takes and a dispatched truck will arrive promptly to transport your vehicle to its final destination

More about Xl Towing

Providing fast & professional towing and emergency roadside assistance to the Chicagoland area. Services include, light duty towing, accident recovery, insurance towing, medium duty towing, low clearance towing, lock-outs, tire changes, jump starts, winc

 

Wait, you're the expert.

If you've been to or used Xl Towing, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review