A1 Gutter Service

★☆☆☆☆

About A1 Gutter Service

Categories
  • Lumber
  • Gutters & Downspouts

Home Construction & Remodeling

Home Construction & Remodeling
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The problem started when I randomly selected A-1 out of the Yellow Pages because I had minor downspout problem. I had A-1 come out (5/30) to diagnose and hopefully fix a corner downspout that leaked during heavy rains. He (I believe it's the owner) showed up, got on the roof, and proceeded to caulk a couple of elbows and add a couple of screws to help keep the downspout secured to the house. To do this took no more than 20-30 minutes and he gouged me for $95... Obviously I was getting screwed, but as long as my mulch stayed in place I could live with paying this "expert" that had the means (28-foot ladder) to actually get up to the spot.

The headaches started the next day when we had a downpour and I checked to see if the downspout was functioning properly....it was not. It was leaking as badly as before it was supposedly fixed. I grabbed my video camera and videotaped the leak in order to have a visual aid to help A-1 when they'd come out a second time to fix the problem. I called the same day and was told they'd have somebody out "Saturday or Monday"...nobody showed....between 6/1 and 6/14 I must have called 10 times in order for them to come back out to fix the problem....everytime I called he (same guy as above) would say "didn't they stop out?"...and add "ok, we'll add you to the list".

Finally on 6/18 A-1 showed up (although he told my wife 6/19). Silly me thinking it would be fixed the second time. He (same guy as before) proceeded to climb up the roof...bang around...and then advise me the downspout was split and this was the reason for the leak. He told me it would be another $80 to fix, but he also advised me (free of charge) he wouldn't worry about fixing it.....gee thanks..... unethical, cheap, not-trustworthy, cannot admit they were wrong.... I would choose another company unless you like throwing your money away. The weirdest thing about A-1 is their add in the Yellow Pages refers to over 20 trucks to serve you better, but the only guy I ever talked to and ever saw was evidently the owner. Perhaps for larger jobs A-1 is satisfactory, but from how they treated me on this small job I would be very careful.

1
★☆☆☆☆

The problem started when I randomly selected A-1 out of the Yellow Pages because I had minor downspout problem. I had A-1 come out (5/30) to diagnose and hopefully fix a corner downspout that leaked during heavy rains. He (I believe it's the owner) showed up, got on the roof, and proceeded to caulk a couple of elbows and add a couple of screws to help keep the downspout secured to the house. To do this took no more than 20-30 minutes and he gouged me for $95... Obviously I was getting screwed, but as long as my mulch stayed in place I could live with paying this "expert" that had the means (28-foot ladder) to actually get up to the spot.

The headaches started the next day when we had a downpour and I checked to see if the downspout was functioning properly....it was not. It was leaking as badly as before it was supposedly fixed. I grabbed my video camera and videotaped the leak in order to have a visual aid to help A-1 when they'd come out a second time to fix the problem. I called the same day and was told they'd have somebody out "Saturday or Monday"...nobody showed....between 6/1 and 6/14 I must have called 10 times in order for them to come back out to fix the problem....everytime I called he (same guy as above) would say "didn't they stop out?"...and add "ok, we'll add you to the list".

Finally on 6/18 A-1 showed up (although he told my wife 6/19). Silly me thinking it would be fixed the second time. He (same guy as before) proceeded to climb up the roof...bang around...and then advise me the downspout was split and this was the reason for the leak. He told me it would be another $80 to fix, but he also advised me (free of charge) he wouldn't worry about fixing it.....gee thanks..... unethical, cheap, not-trustworthy, cannot admit they were wrong.... I would choose another company unless you like throwing your money away. The weirdest thing about A-1 is their add in the Yellow Pages refers to over 20 trucks to serve you better, but the only guy I ever talked to and ever saw was evidently the owner. Perhaps for larger jobs A-1 is satisfactory, but from how they treated me on this small job I would be very careful.

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