Apartment People

★★★☆☆
Free apartment finding service.
  • 3121 N Broadway

    Chicago, IL 60657

    Map & Directions
  • 773-248-8800

About Apartment People

Hours
Mon-Thu 9am-8pm ; Fri 9am-7pm ; Sat 9am-6pm ; Sun 10am-5pm ; Open 7 Days

Real Estate

Real Estate
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2.8 10
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I would never use Apartment People ever again but it looks like I have to if I ever want to use the $150 bucks they stole from me.

I walked into this place on Saturday and went to look at an apartment with one of the agents. The apartment was in decent shape and the neighborhood wasn't, they told me I needed to hope on it ASAP if I ever wanted to get the place. So I filled out an application and put 1st months rent down. (after further research, there was no rush for this, they have 5 plus units available in the building)

Well after much thought and consideration and deeper research, I determined the neighborhood really wasn't all that safe for me or my visiting family. So I emailed them the next day and withdrew my application. Apparently all this company cares about it stealing people's money and making sure they either use them FOREVER or NEVER AGAIN. I received an email back that they will be taking $150 bucks out of my application fee and 1st months rent because I cancelled. My safety does not matter to these people....

I understood that the "small print" under my receipt said that if I cancel, they will take my money but I didn't know that because of my safety I did not want to move forward with the apartment that my money would be taken away from me.

Now my $150 is "store credit" and I will never get to see it again UNLESS I plan to use them again. Why would I plan to use them again when they took $150 of my hard earned money because I felt unsafe in the neighborhood.

But I guess now since they have my money and take pride and stealing people's hard earned money, I am stuck working with them if I ever want to look for another apartment.

1
★☆☆☆☆

I would never use Apartment People ever again but it looks like I have to if I ever want to use the $150 bucks they stole from me.

I walked into this place on Saturday and went to look at an apartment with one of the agents. The apartment was in decent shape and the neighborhood wasn't, they told me I needed to hope on it ASAP if I ever wanted to get the place. So I filled out an application and put 1st months rent down. (after further research, there was no rush for this, they have 5 plus units available in the building)

Well after much thought and consideration and deeper research, I determined the neighborhood really wasn't all that safe for me or my visiting family. So I emailed them the next day and withdrew my application. Apparently all this company cares about it stealing people's money and making sure they either use them FOREVER or NEVER AGAIN. I received an email back that they will be taking $150 bucks out of my application fee and 1st months rent because I cancelled. My safety does not matter to these people....

I understood that the "small print" under my receipt said that if I cancel, they will take my money but I didn't know that because of my safety I did not want to move forward with the apartment that my money would be taken away from me.

Now my $150 is "store credit" and I will never get to see it again UNLESS I plan to use them again. Why would I plan to use them again when they took $150 of my hard earned money because I felt unsafe in the neighborhood.

But I guess now since they have my money and take pride and stealing people's hard earned money, I am stuck working with them if I ever want to look for another apartment.

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These guys found me an apartment in 2 days and after only looking at 3 places. I am very impressed with their service and my new apartment. To bad they recomended a shady moving company for my move in. Had they just stayed out of it they would have gotten 5 stars. Use the apartment people, do not use STI movers from Skokie, IL

1
★★★☆☆

These guys found me an apartment in 2 days and after only looking at 3 places. I am very impressed with their service and my new apartment. To bad they recomended a shady moving company for my move in. Had they just stayed out of it they would have gotten 5 stars. Use the apartment people, do not use STI movers from Skokie, IL

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Its a free service! Where else can you have someone drive you around to see apartments? Maybe they don't have every apartment in the city , but we saw a bunch of stuff that was good and the agent offered helpful opinions. He was not out to rip me off. So give it a try, it beats craigslist.

2
★★★★☆

Its a free service! Where else can you have someone drive you around to see apartments? Maybe they don't have every apartment in the city , but we saw a bunch of stuff that was good and the agent offered helpful opinions. He was not out to rip me off. So give it a try, it beats craigslist.

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I remember going to a job interview here in 2006 and the dude interviewing me rubbed his crotch up against my hand. \n\nThe job was a freelance photographer gig and I was showing him my portfolio. I was 24, nave, and had no idea what was going on as he kept leaning forward and brushing that area against my hand, which was using the mouse to click through a PDF. Classy place.

0
★☆☆☆☆

I remember going to a job interview here in 2006 and the dude interviewing me rubbed his crotch up against my hand. \n\nThe job was a freelance photographer gig and I was showing him my portfolio. I was 24, nave, and had no idea what was going on as he kept leaning forward and brushing that area against my hand, which was using the mouse to click through a PDF. Classy place.

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I've used and loved Apartment People when I lived in Chicago. They helped me find multiple apartments. However, when I visited this office, they were not as friendly or helpful. They had very little inventory, which I'm sure was part of the problem. I walked away disappointed that I was able to find more places to look at myself than through their service.

2
★★☆☆☆

I've used and loved Apartment People when I lived in Chicago. They helped me find multiple apartments. However, when I visited this office, they were not as friendly or helpful. They had very little inventory, which I'm sure was part of the problem. I walked away disappointed that I was able to find more places to look at myself than through their service.

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I am a condo owner and I have used apartment people several times to list my unit. I cannot list and show it myself because I live in another city. Although my place is high end, they seem to find qualified tenants who pay the rent. I always insist on a full credit review and background check. One piece of advice I have for renters is to use them on any day other than a weekend day. I used to live in the neighborhood and see that place overflowing on Saturday with 20 something people who waited until the last minute to look for an apartment. You have to understand that just like any real estate company the agents work on commission. They only get paid if you rent a place, and that is incentive to show you places that meet your criteria. This is a great service for out of town professionals relocating.

2
★★★★★

I am a condo owner and I have used apartment people several times to list my unit. I cannot list and show it myself because I live in another city. Although my place is high end, they seem to find qualified tenants who pay the rent. I always insist on a full credit review and background check. One piece of advice I have for renters is to use them on any day other than a weekend day. I used to live in the neighborhood and see that place overflowing on Saturday with 20 something people who waited until the last minute to look for an apartment. You have to understand that just like any real estate company the agents work on commission. They only get paid if you rent a place, and that is incentive to show you places that meet your criteria. This is a great service for out of town professionals relocating.

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I was really pleased with the service I received at the Apartment People. After experiencing a few terrible appointments with other agencies, the people here were a nice surprise. Though the office is very busy, my agent Alex took the time to help me find exactly the kind of apartment I needed. I spent three separate appointments looking for apartments and he greeted me with the same great energy each time. The managers here were just as helpful, after my first appointment one of them gave me a call letting me know that they were happy to help me again as soon as I was ready. The application processing fee is kind of expensive, $50, but completely worth it now that I have my apartment. I would suggest this company to anyone else looking for an apartment who is new to the city.

2
★★★★★

I was really pleased with the service I received at the Apartment People. After experiencing a few terrible appointments with other agencies, the people here were a nice surprise. Though the office is very busy, my agent Alex took the time to help me find exactly the kind of apartment I needed. I spent three separate appointments looking for apartments and he greeted me with the same great energy each time. The managers here were just as helpful, after my first appointment one of them gave me a call letting me know that they were happy to help me again as soon as I was ready. The application processing fee is kind of expensive, $50, but completely worth it now that I have my apartment. I would suggest this company to anyone else looking for an apartment who is new to the city.

Pros: Friendly agents, quick processing

Cons: expensive app. fee

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The worst experience I have ever had with a real estate agency. After being completely dissatisfied with our first agent, we were pressured to sign on an apartment with a second agent. By mistake of the Apartment people, AFTER they cashed our checks the apartment fell through. Even the manager was un-helpful with the situation and ended up not returning our phone calls. You know a company is bad when the manager is even ignoring their costumers. Do not waste you time here

0
★☆☆☆☆

The worst experience I have ever had with a real estate agency. After being completely dissatisfied with our first agent, we were pressured to sign on an apartment with a second agent. By mistake of the Apartment people, AFTER they cashed our checks the apartment fell through. Even the manager was un-helpful with the situation and ended up not returning our phone calls. You know a company is bad when the manager is even ignoring their costumers. Do not waste you time here

Pros: free water

Cons: terrible service, terrible agents, terrible costumer service

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I arrived at my appointment time and found a room full of early twenty-somethings also waiting to see apartments. Their target client seems to be the college student or recent graduate. The staff was nice but also young and clearly overwhelmed by the swarm of clients fast losing patience. They ordered pizza and popped in a Best of Saturday Night live video to appease the crowd. I waited 45 minutes, ate their pizza, and left without seeing any apartments.

0
★☆☆☆☆

I arrived at my appointment time and found a room full of early twenty-somethings also waiting to see apartments. Their target client seems to be the college student or recent graduate. The staff was nice but also young and clearly overwhelmed by the swarm of clients fast losing patience. They ordered pizza and popped in a Best of Saturday Night live video to appease the crowd. I waited 45 minutes, ate their pizza, and left without seeing any apartments.

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the guy i worked with was cool and drove me to see a bunch of different apartments. i found a great. it's really nice in a perfect location. i'll never look for an apartment on my own again - this was so much easier and quicker.

2
★★★★★

the guy i worked with was cool and drove me to see a bunch of different apartments. i found a great. it's really nice in a perfect location. i'll never look for an apartment on my own again - this was so much easier and quicker.

 

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