Sears Auto Center

★☆☆☆☆
39.9169 -88.9575
Map and Directions to Sears Auto Center

217-872-4495

Hickory Point Mall Rte 51 N

Forsyth, IL

62535

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Automotive

Automotive
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i don't know about buying tires there but the policies of Sears as I have found is terrible..They talk out of both sides of their mouth andstand behind nothing. If you buy something there and try to call Sears, you end up talking to a bunch of people who can/'t speek nor understand English and you get passed off from one 800 number to another until you finally give up. If you buy something that needs repair and send it in they attempt to charge you for things that wasn't needed nor asked for. I paid $1100 for a refrigerator and it lasted15 months.That was the last straw . I will never buy another thing from these people and will and have advised everyone I know,not too. The only good feeling I have about buying from Sears is that I have told everyone about my experiences with them and estimate I have cost them about $100,000 in business in the last couple of years.

1
★☆☆☆☆

i don't know about buying tires there but the policies of Sears as I have found is terrible..They talk out of both sides of their mouth andstand behind nothing. If you buy something there and try to call Sears, you end up talking to a bunch of people who can/'t speek nor understand English and you get passed off from one 800 number to another until you finally give up. If you buy something that needs repair and send it in they attempt to charge you for things that wasn't needed nor asked for. I paid $1100 for a refrigerator and it lasted15 months.That was the last straw . I will never buy another thing from these people and will and have advised everyone I know,not too. The only good feeling I have about buying from Sears is that I have told everyone about my experiences with them and estimate I have cost them about $100,000 in business in the last couple of years.

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I called 3 times about a Sears price match for a set of four (4) tires before I left my home. I didn't want any surprises when I went to the store. Everything was fine until I walked in the door of the EMPTY store. Then, the automotive manager would not honor terms discussed over the phone. He also instructed his employee to add more charges. Have you ever heard of the following fees for a new tire purchase?: Tire balance $12.25 each, Tire mount $8.50 each, Valve stems $3.99 each. No road hazard warranty on estimate. There were other charges imposed by the state that were reasonable. Think about it. When you go to other places for about $10.00 a tire you get mounting, balancing and valve stems. Forsyth Sears at Hickory Point Mall wanted to charge $24.74 a tire. Avoid doing business here unless you want to overpay.

1
★☆☆☆☆

I called 3 times about a Sears price match for a set of four (4) tires before I left my home. I didn't want any surprises when I went to the store. Everything was fine until I walked in the door of the EMPTY store. Then, the automotive manager would not honor terms discussed over the phone. He also instructed his employee to add more charges. Have you ever heard of the following fees for a new tire purchase?: Tire balance $12.25 each, Tire mount $8.50 each, Valve stems $3.99 each. No road hazard warranty on estimate. There were other charges imposed by the state that were reasonable. Think about it. When you go to other places for about $10.00 a tire you get mounting, balancing and valve stems. Forsyth Sears at Hickory Point Mall wanted to charge $24.74 a tire. Avoid doing business here unless you want to overpay.

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