Cleveland Carpet One

★★★★☆
  • 6163 Mayfield Rd

    Cleveland, OH 44124

    Map & Directions
  • 440-449-4977

3.5 2
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With so much competition in the carpet/rug business, you would think a business owner would focus on customer service. Not so in our case. Our order arrived more than a week late (with no call) and it was wrong. The owner was not interested in making things right and was very unprofessional. When we carpet the remainder of our home, we'll be utilizing a competitor with better customer service skills.

1
★☆☆☆☆

With so much competition in the carpet/rug business, you would think a business owner would focus on customer service. Not so in our case. Our order arrived more than a week late (with no call) and it was wrong. The owner was not interested in making things right and was very unprofessional. When we carpet the remainder of our home, we'll be utilizing a competitor with better customer service skills.

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All throughout the process my requests were heard and addressed. This team consists of true professionals!

3
★★★★★

All throughout the process my requests were heard and addressed. This team consists of true professionals!

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