Zeglin's Home Tv & Appliance

★☆☆☆☆
  • 1833 E Kimberly Rd

    Davenport, IA 52807

    Map & Directions
  • 563-391-6590

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I have Never received such horrendous CUSTOMER SERVICE in my entire life. I purchased a New Whirlpool Refrigerator. I was told that I would be called one hour before arrival, so I could leave work and be home to receive the delivery. This did not happen! The Driver called me and told me he was at my house. When I asked why I was not notified he said because our last delivery was two blocks from your house.
Next a friend calls me and tells me that the refrigerator is badly dented. I called into Zeglins and get a total run around. They had a Appliance Repair company contact me three nights later at 8:00pm and tell me that I would need to wait 4 to 6 weeks maybe longer for the warranty to replace the front door of this chrome refrigerator door. What about the sides? They refused to replace the refrigerator. Still un responsive waiting for the owner who NEVER returned my call.
I stopped payment on the check and IMMEDIATELY they responded. Rude, making up excuses and not at all sorry for all the grief and upset they have caused my family. They could not tell me when they were coming to pick up there damaged unit.
At four o'clock the same day they were notified they called and gave me a 1 hour notice that they were coming out to pick up their
damaged refrigerator. They damaged my Brand new front door ant my staircase delivering this refrigerator. I am very upset to say the least. I also find it hard to believe that a company that is in business for 37 years does not have any reviews on the internet?

1
★☆☆☆☆

I have Never received such horrendous CUSTOMER SERVICE in my entire life. I purchased a New Whirlpool Refrigerator. I was told that I would be called one hour before arrival, so I could leave work and be home to receive the delivery. This did not happen! The Driver called me and told me he was at my house. When I asked why I was not notified he said because our last delivery was two blocks from your house.
Next a friend calls me and tells me that the refrigerator is badly dented. I called into Zeglins and get a total run around. They had a Appliance Repair company contact me three nights later at 8:00pm and tell me that I would need to wait 4 to 6 weeks maybe longer for the warranty to replace the front door of this chrome refrigerator door. What about the sides? They refused to replace the refrigerator. Still un responsive waiting for the owner who NEVER returned my call.
I stopped payment on the check and IMMEDIATELY they responded. Rude, making up excuses and not at all sorry for all the grief and upset they have caused my family. They could not tell me when they were coming to pick up there damaged unit.
At four o'clock the same day they were notified they called and gave me a 1 hour notice that they were coming out to pick up their
damaged refrigerator. They damaged my Brand new front door ant my staircase delivering this refrigerator. I am very upset to say the least. I also find it hard to believe that a company that is in business for 37 years does not have any reviews on the internet?

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