Fantastic Sams

★★☆☆☆
  • 2100 Troy Rd Ste 2

    Edwardsville, IL 62025

    Map & Directions
  • 618-656-7267

About Fantastic Sams

Categories
  • Beauty Salons

Personal Services

Personal Services
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I brought my teen daughter in to have her hair fixed, another salon did a horrid job on her hair and so we came here to have it fixed. They said they could do it and quoted a fair price. Two hours later when I came to pick her up it is a "repair" job (was that NOT clear at first?) and the cost is FOUR TIMES the original quote! I would have said NO WAY, but I left my teen and they claim she OK'ed it! As IF she has THAT power, no one called to ask ME! I call this THEFT! RUN to ANY other salon! Even the salon that did the bad dye job was at least HONEST!

1
★☆☆☆☆

I brought my teen daughter in to have her hair fixed, another salon did a horrid job on her hair and so we came here to have it fixed. They said they could do it and quoted a fair price. Two hours later when I came to pick her up it is a "repair" job (was that NOT clear at first?) and the cost is FOUR TIMES the original quote! I would have said NO WAY, but I left my teen and they claim she OK'ed it! As IF she has THAT power, no one called to ask ME! I call this THEFT! RUN to ANY other salon! Even the salon that did the bad dye job was at least HONEST!

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I was there for 4 hours while I was getting my hair done...then redone to be "fixed". I think their goal is to see how many customers they can get in their chairs and they sacrifice quality the whole time, I saw this from every stylist but one. My hair was butchered and the color needed to be fixed and I was still charged full price. The whole time the stylist was making comments about how she was telling the other stylists what a screwed up job she did after I left the first time. I'm warning you, DO NOT GO THERE IF YOU CARE ABOUT WHAT YOU LOOK LIKE. Don't make the same mistake I did in order to save $30, I would have paid double to get the job done right somewhere else.

1
★☆☆☆☆

I was there for 4 hours while I was getting my hair done...then redone to be "fixed". I think their goal is to see how many customers they can get in their chairs and they sacrifice quality the whole time, I saw this from every stylist but one. My hair was butchered and the color needed to be fixed and I was still charged full price. The whole time the stylist was making comments about how she was telling the other stylists what a screwed up job she did after I left the first time. I'm warning you, DO NOT GO THERE IF YOU CARE ABOUT WHAT YOU LOOK LIKE. Don't make the same mistake I did in order to save $30, I would have paid double to get the job done right somewhere else.

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I have had the privilege of visiting the Fantastic Sams in Edwardsville today. I had gone to the new place across the street and wasn't pleased with how long I had to stand at the door before I was noticed so I left and boy was I glad I did. I was greeted right away by a friendly welcoming crew! They got to me quickly and I even got a GREAT shampoo and It was all included in the price. For what I pay at other places for less service, this proves to be great service at a great price!

5
★★★★★

I have had the privilege of visiting the Fantastic Sams in Edwardsville today. I had gone to the new place across the street and wasn't pleased with how long I had to stand at the door before I was noticed so I left and boy was I glad I did. I was greeted right away by a friendly welcoming crew! They got to me quickly and I even got a GREAT shampoo and It was all included in the price. For what I pay at other places for less service, this proves to be great service at a great price!

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