Peters Juanita - New Start Group

★☆☆☆☆

About Peters Juanita - New Start Group

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I've been living in this building since last September. What a mistake!

They put you through an extensive approval process to live in the building. This makes you think they take things very seriously and will be diligent. DO NOT BE FOOLED!

First, the apartment was filthy when we moved in. They had barely cleaned it. On the first day, we discovered that the stove only had two working burners. For the next ten months, I had to call weekly to see why they weren't fixing it. Because their repair people only work 9-4pm, I had to take multiple days off of work to schedule repairs. But, I would sit there and no one would show. When I would call to tell them no one had shown up to fix anything (when I had an appointment for things to be fixed) they would just say the person was running late or we would need to reschedule. ,

Juanita, who is the main contact person for the building is very unpleasant to deal with. She is rude, doesn't return phone calls, and very unorganized.

They recently raised the prices of the washer and dryers by 75 cents per machine. But the half of the dryers still do not work! When you call to ask why this is, Juanita will just tell you "Sorry, that's the way it is."

There have also been multiple break-ins (inside jobs where keys were used to break in!) in the last year and a half, yet management refuses to do anything. It wasn't until a tenant called and made a big fuss that they even put a notice up letting people know that another break-in had occurred.

Fort Greene is a fantastic place to live, but this building is truly horrendous!

0
★☆☆☆☆

I've been living in this building since last September. What a mistake!

They put you through an extensive approval process to live in the building. This makes you think they take things very seriously and will be diligent. DO NOT BE FOOLED!

First, the apartment was filthy when we moved in. They had barely cleaned it. On the first day, we discovered that the stove only had two working burners. For the next ten months, I had to call weekly to see why they weren't fixing it. Because their repair people only work 9-4pm, I had to take multiple days off of work to schedule repairs. But, I would sit there and no one would show. When I would call to tell them no one had shown up to fix anything (when I had an appointment for things to be fixed) they would just say the person was running late or we would need to reschedule. ,

Juanita, who is the main contact person for the building is very unpleasant to deal with. She is rude, doesn't return phone calls, and very unorganized.

They recently raised the prices of the washer and dryers by 75 cents per machine. But the half of the dryers still do not work! When you call to ask why this is, Juanita will just tell you "Sorry, that's the way it is."

There have also been multiple break-ins (inside jobs where keys were used to break in!) in the last year and a half, yet management refuses to do anything. It wasn't until a tenant called and made a big fuss that they even put a notice up letting people know that another break-in had occurred.

Fort Greene is a fantastic place to live, but this building is truly horrendous!

Pros: decent apartments

Cons: terrible management company makes it not worth it

 

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