Phoenix Clothing Store

★★★★☆
  • 3101 W Cary St

    Richmond, VA 23221

    Map & Directions
  • 804-354-0711

About Phoenix Clothing Store

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Most of the items have little hangar appeal. So try it on! You will love it! The textures, feel, craftswoman ship and tailoring are top notch. Additionally, most everything is made in the USA but small independent woman. Its eco-

3
★★★★★

Most of the items have little hangar appeal. So try it on! You will love it! The textures, feel, craftswoman ship and tailoring are top notch. Additionally, most everything is made in the USA but small independent woman. Its eco-

.

When they say no returns, they mean NO RETURNS, never, ever, period! Including when you purchase a defective piece of clothing. Sure, they'll offer to repair it. They'll even give you a store credit. But after you've walked out of there

3
★★★★★

When they say no returns, they mean NO RETURNS, never, ever, period! Including when you purchase a defective piece of clothing. Sure, they'll offer to repair it. They'll even give you a store credit. But after you've walked out of there

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The owner/buyer of this store has fabulous imaginative taste and it is full of wonderful things that you can't find other places. I live in Manhattan and make a special trip to Richmond just to shop at the Phoenix and have K and the

3
★★★★★

The owner/buyer of this store has fabulous imaginative taste and it is full of wonderful things that you can't find other places. I live in Manhattan and make a special trip to Richmond just to shop at the Phoenix and have K and the

.

The Phoenix is a wonderful display of the owners pick of global fashion. With fine fabrics from around the world, it is almost impossible to leave without an item which makes you smile.
Each and every time a customer is greeted in the

3
★★★★★

The Phoenix is a wonderful display of the owners pick of global fashion. With fine fabrics from around the world, it is almost impossible to leave without an item which makes you smile.
Each and every time a customer is greeted in the

.

I love shopping at The Phoenix! The clothing is so beautiful and the staff is more than helpful. I was immediately greeted at the main store when I entered and asked if I needed assistance. I told the young lady what I was looking for and she pulled several items off the rack that were EXACTLY what I was looking for. I was able to find the one item I came looking for as well as 2 other items I am very excited to add to my wardrobe. After I finished shopping at the main store, the girls sent me to the Sale Store to browse. The staff in the Sale Store was bubbly and helped me select 2 or 3 more items that I fell in love with and ended up bringing home with me. I recommend this store to anyone looking for something different-- everything is so unique! Every item (past or present) I have purchased at The Phoenix has brought me many compliments every time!!

5
★★★★★

I love shopping at The Phoenix! The clothing is so beautiful and the staff is more than helpful. I was immediately greeted at the main store when I entered and asked if I needed assistance. I told the young lady what I was looking for and she pulled several items off the rack that were EXACTLY what I was looking for. I was able to find the one item I came looking for as well as 2 other items I am very excited to add to my wardrobe. After I finished shopping at the main store, the girls sent me to the Sale Store to browse. The staff in the Sale Store was bubbly and helped me select 2 or 3 more items that I fell in love with and ended up bringing home with me. I recommend this store to anyone looking for something different-- everything is so unique! Every item (past or present) I have purchased at The Phoenix has brought me many compliments every time!!

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Want to feel like Julia Roberts, pre-hooker makeover?

Head down to The Phoenix!

I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I was browsing with my friend she took a phone call, so we intentionally moved to the back of the store to be less disruptive. We were back there a few minutes, about to conclude the conversation, when an employee came up to us and informed us that we needed to leave to keep the area clear for customers...which I would have understood if they were busy. However, aside from one woman in the dressing room, we were the only other customers in the store.

Honestly, I don't understand how this business survives in an already struggling economy. They seem to size people up as they enter the doors and treat them accordingly. Check out any of the other stores in Carytown, they have unique items and much friendlier employees

1
★☆☆☆☆

Want to feel like Julia Roberts, pre-hooker makeover?

Head down to The Phoenix!

I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I was browsing with my friend she took a phone call, so we intentionally moved to the back of the store to be less disruptive. We were back there a few minutes, about to conclude the conversation, when an employee came up to us and informed us that we needed to leave to keep the area clear for customers...which I would have understood if they were busy. However, aside from one woman in the dressing room, we were the only other customers in the store.

Honestly, I don't understand how this business survives in an already struggling economy. They seem to size people up as they enter the doors and treat them accordingly. Check out any of the other stores in Carytown, they have unique items and much friendlier employees

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Want to feel like Julia Roberts, pre-hooker makeover?

Head down to The Phoenix!

I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I was browsing with my friend she took a phone call, so we intentionally moved to the back of the store to be less disruptive. We were back there a few minutes, about to conclude the conversation, when an employee came up to us and informed us that we needed to leave to keep the area clear for customers. And, I would have understood IF they were busy. However, aside from one woman in the dressing room, we were the only other customers in the store.

Honestly, I don't understand how this business survives in an already struggling economy. They seem to size people up as they enter the doors and treat them accordingly. Check out any of the other stores in Carytown, they have unique items and much friendlier employees.

0
★☆☆☆☆

Want to feel like Julia Roberts, pre-hooker makeover?

Head down to The Phoenix!

I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I was browsing with my friend she took a phone call, so we intentionally moved to the back of the store to be less disruptive. We were back there a few minutes, about to conclude the conversation, when an employee came up to us and informed us that we needed to leave to keep the area clear for customers. And, I would have understood IF they were busy. However, aside from one woman in the dressing room, we were the only other customers in the store.

Honestly, I don't understand how this business survives in an already struggling economy. They seem to size people up as they enter the doors and treat them accordingly. Check out any of the other stores in Carytown, they have unique items and much friendlier employees.

Pros: Not Really Sure...

Cons: Condescending Salespeople, Ridiculously Priced Clothing

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Walk in this store and expect to be ignored unless the owner or staff not only knows you but knows you have mega deep pockets. Otherwise you are expressly ignored while the staff chats on the phone or conveniently disappears into the back. The owner, who also owns a store in Charlottesville, truly caters to the rich of the city and looks down with disdain at the regular walk in customer. Really poor service, really expensive and outlandish clothes. The owner is particularly rude and condescending.

2
★★☆☆☆

Walk in this store and expect to be ignored unless the owner or staff not only knows you but knows you have mega deep pockets. Otherwise you are expressly ignored while the staff chats on the phone or conveniently disappears into the back. The owner, who also owns a store in Charlottesville, truly caters to the rich of the city and looks down with disdain at the regular walk in customer. Really poor service, really expensive and outlandish clothes. The owner is particularly rude and condescending.

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Absolutely gorgeous clothes, but the owner's got a boot up her ass. They've also been having a "blowout sale" for the past five years, i.e., nothing is remotely affordable. Think five hundred dollar shoes and keep on walking to Clementine and Eurotrash down the street.

3
★★★☆☆

Absolutely gorgeous clothes, but the owner's got a boot up her ass. They've also been having a "blowout sale" for the past five years, i.e., nothing is remotely affordable. Think five hundred dollar shoes and keep on walking to Clementine and Eurotrash down the street.

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0 out of 1 people found this review helpful.

Business Response:

faithful customer this is not true-there are things on sale for $20 to $40-where have you been looking? perhaps you should go again and ask for help the sales people are great! who has a boot up the ass? check your attitude-the owner is a gem!

Message from Phoenix Clothing Store

we are having a sale in the backroom..please stop by and see what is on sale GREAT BARGAINS!!!!!

 

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