Santaniello Oil

★★★☆☆

About Santaniello Oil

Categories
  • Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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The woman name Michelle , I spoke to on the phone was such a b;tch
Very rude, I spent about $800 on oil and when I ask the b;tch for the receipt , she said she was too busy to send it to me. She said I have to paid her to for her to send the receipt out. I don't know how they can do business with this woman on the phone yelling at costumer , and being so lazy just to do a simple request. Don't buy from these people!

1
★☆☆☆☆

The woman name Michelle , I spoke to on the phone was such a b;tch
Very rude, I spent about $800 on oil and when I ask the b;tch for the receipt , she said she was too busy to send it to me. She said I have to paid her to for her to send the receipt out. I don't know how they can do business with this woman on the phone yelling at costumer , and being so lazy just to do a simple request. Don't buy from these people!

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I've been with this company for 2 years now and they been the best! When I needed oil they made sure I got it. Prices on the ticket were the same as quoted and prompt service is what they do!! The owner is a hard working man and the answering service is cool. I really recommend this company to who ever needs oil and doesn't want the nonsense. they actually saved me from another oil company with a popular name that I won't mention but leaves a card that says "Butchie does it best" that statement is wrong SANTANIELLO does it the best!!!!!!

4
★★★★☆

I've been with this company for 2 years now and they been the best! When I needed oil they made sure I got it. Prices on the ticket were the same as quoted and prompt service is what they do!! The owner is a hard working man and the answering service is cool. I really recommend this company to who ever needs oil and doesn't want the nonsense. they actually saved me from another oil company with a popular name that I won't mention but leaves a card that says "Butchie does it best" that statement is wrong SANTANIELLO does it the best!!!!!!

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I called these people for an oil delivery on 08/03/2010, (They also go by the name of B&B discount oil) The woman whom answered the phone quoted me a price of $2.34 per gallon, and told me that it would be $2.40 per gallon if I put it on my credit card.

I told her to go ahead and make the delivery. They showed up the next day on 08/04/2010 and delivered the oil. However, when I looked at the ticket, I saw they had charged me $2.55 per gallon, not the $2.40 they had quoted.

When I called to complain, the woman who was very rude, told me I must be confused, the price is what is on the ticket, regardless of what I was quoted.

Bottom line, do not trust these people, they are not honorable. Any price they quote you, get in writing, do not give them your credit card number, or a blank signed check like they originally wanted...

1
★☆☆☆☆

I called these people for an oil delivery on 08/03/2010, (They also go by the name of B&B discount oil) The woman whom answered the phone quoted me a price of $2.34 per gallon, and told me that it would be $2.40 per gallon if I put it on my credit card.

I told her to go ahead and make the delivery. They showed up the next day on 08/04/2010 and delivered the oil. However, when I looked at the ticket, I saw they had charged me $2.55 per gallon, not the $2.40 they had quoted.

When I called to complain, the woman who was very rude, told me I must be confused, the price is what is on the ticket, regardless of what I was quoted.

Bottom line, do not trust these people, they are not honorable. Any price they quote you, get in writing, do not give them your credit card number, or a blank signed check like they originally wanted...

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Here we go again. I have been a customer of Santaniello Oil for almost 4 years. Guy is a wonderful owner - hardworking, pleasant, prompt and honest. The kind of guy that goes out of his way to help you. However, every time I call the office for service, I get the opposite. The woman who answers the phone - she calls herself the answering service - is very rude, crude and obnoxious. She barks at you and makes you feel like she is doing you a favor by taking a message or setting up an oil delivery. I wonder how much business he loses due to this woman......

3
★★★☆☆

Here we go again. I have been a customer of Santaniello Oil for almost 4 years. Guy is a wonderful owner - hardworking, pleasant, prompt and honest. The kind of guy that goes out of his way to help you. However, every time I call the office for service, I get the opposite. The woman who answers the phone - she calls herself the answering service - is very rude, crude and obnoxious. She barks at you and makes you feel like she is doing you a favor by taking a message or setting up an oil delivery. I wonder how much business he loses due to this woman......

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My daughter has Santaniello oil as her oil delivery company, so we thought that we would try them since my daughter has luck with them. We were totally out of our oil which we never let happen. My husband is handicapped and in a wheelchair, which makes it difficult to get to read the oil meter this winter with all the snow we got. The oil gauge is outside. Well, anyway he called and asked if they would deliver oil, they asked where do we live. My husband responded, and the very DISGRUNTLED man responded with. "Call THE A_ _ HOLE PIONEER OIL and hung up. I wouldn't get oil from Santaniello Oil if they were the last oil company around.

3
★★★☆☆

My daughter has Santaniello oil as her oil delivery company, so we thought that we would try them since my daughter has luck with them. We were totally out of our oil which we never let happen. My husband is handicapped and in a wheelchair, which makes it difficult to get to read the oil meter this winter with all the snow we got. The oil gauge is outside. Well, anyway he called and asked if they would deliver oil, they asked where do we live. My husband responded, and the very DISGRUNTLED man responded with. "Call THE A_ _ HOLE PIONEER OIL and hung up. I wouldn't get oil from Santaniello Oil if they were the last oil company around.

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While my sister-in-law was in the hospital for a week giving birth to our nephew ( tough delivery) we went to check up on her house only to find she was out of oil!! The third call i made was to this company and they were more than willing to come out and service me. (the problem was i only had 80 dollars and no previous customer relations) Not only was he there in 20 minutes but he fired up the furnace at no cost to me. That's the kind of service i reward with my future business.

4
★★★★☆

While my sister-in-law was in the hospital for a week giving birth to our nephew ( tough delivery) we went to check up on her house only to find she was out of oil!! The third call i made was to this company and they were more than willing to come out and service me. (the problem was i only had 80 dollars and no previous customer relations) Not only was he there in 20 minutes but he fired up the furnace at no cost to me. That's the kind of service i reward with my future business.

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