Spallco Car Truck & Van Rental

★★☆☆☆

About Spallco Car Truck & Van Rental

Automotive

Automotive
More choices in Wilmington:
Resultset_next

Enterprise Rent-A-Car

2750 Cherry Ave Signal Hill, CA

Resultset_next

Enterprise Rent-A-Car

816 N Irena Av Redondo Beach, CA

1.75 4
Hi! Sign in to let us know how Spallco Car Truck & Van Rental was?
Write a Review
.

Spallco is responsible for me to see a very special person in my life almost each weekend, and for that I am extremely greatful. I think sometimes in our haste, we forget about the things and people that are important to us. My issue is not to complain but to make known that there are people who are completely genuine. I am a frequent renter and each time I rent, upon my return I am greeted with a smile and a Thank you from Megan and/or Wallace. Upon my last rental, I returned and was visibly upset (about a personal issue) and Wallace took the time to console me and offer me some personal words of wisdom. Thank you Wallace...of all the problems I had that day...this is what was most important to do ..THANK YOU

2
★★★★☆

Spallco is responsible for me to see a very special person in my life almost each weekend, and for that I am extremely greatful. I think sometimes in our haste, we forget about the things and people that are important to us. My issue is not to complain but to make known that there are people who are completely genuine. I am a frequent renter and each time I rent, upon my return I am greeted with a smile and a Thank you from Megan and/or Wallace. Upon my last rental, I returned and was visibly upset (about a personal issue) and Wallace took the time to console me and offer me some personal words of wisdom. Thank you Wallace...of all the problems I had that day...this is what was most important to do ..THANK YOU

.

1st meeting, Manager Wallace was already unfriendly but I let it go since I came to rent a car not to make friends. But when I returned the van, I have to park my personal car first on their shop and drop off my family to the airport with the rented van, when I came back he said in a rude voice I didn't park my car ""the way HE TOLD ME"". He acted like a father getting mad to his kid(me). I told him I am a customer, he should not make that comment, be rude and should say it in a nice way.

Then he began giving me a hard time like telling me the inside van is dirty so I have to pay cleaning fee or vacuum the van itself. Attached is a picture of the inside van , and judge yourself if it is dirty. He also accused me that I caused a hole on their seat, and eventually 1 of the employees admitted he caused it. HE LIED about telling me he inspected the inside van without a hole OR is not doing his JOB inspecting the inside van for the obvious reason the employee admitted causing it.

They are already expensive, no special offers and manager itself is rude.

0
★☆☆☆☆

1st meeting, Manager Wallace was already unfriendly but I let it go since I came to rent a car not to make friends. But when I returned the van, I have to park my personal car first on their shop and drop off my family to the airport with the rented van, when I came back he said in a rude voice I didn't park my car ""the way HE TOLD ME"". He acted like a father getting mad to his kid(me). I told him I am a customer, he should not make that comment, be rude and should say it in a nice way.

Then he began giving me a hard time like telling me the inside van is dirty so I have to pay cleaning fee or vacuum the van itself. Attached is a picture of the inside van , and judge yourself if it is dirty. He also accused me that I caused a hole on their seat, and eventually 1 of the employees admitted he caused it. HE LIED about telling me he inspected the inside van without a hole OR is not doing his JOB inspecting the inside van for the obvious reason the employee admitted causing it.

They are already expensive, no special offers and manager itself is rude.

Cons: Unprfessional, rude , and a liar

.

Good evening. I am a irate customer. My ticket # is 3-355552. from your Dover office. Handley, 302-284-\r
I rented your top Van. I picked it up @ 12:21 PM, June 17 2008, I was told that I have unlimited mileage. I called them @ 4:00 PM June18 2008. The young lady that answered the phone said that I would be charged a day and a half ($150.00), if I get it back to them before the close of business (6:00 PM). I arrived there at 5:40 PM. She charged me for 2 full days and mileage ($253.38). I was shocked by that dollar amount. It was checked in by Susan & checked out by Debra. My wife is a cancer patient, so I could not stay and debate the issue. I had to take her to an appointment. This is my first time and last time that I do business with your organization. I work on Dover Air Force Base and I will spread the word about being deceived and lied too. I would like a written response to this complaint please\r

0
★☆☆☆☆

Good evening. I am a irate customer. My ticket # is 3-355552. from your Dover office. Handley, 302-284-\r
I rented your top Van. I picked it up @ 12:21 PM, June 17 2008, I was told that I have unlimited mileage. I called them @ 4:00 PM June18 2008. The young lady that answered the phone said that I would be charged a day and a half ($150.00), if I get it back to them before the close of business (6:00 PM). I arrived there at 5:40 PM. She charged me for 2 full days and mileage ($253.38). I was shocked by that dollar amount. It was checked in by Susan & checked out by Debra. My wife is a cancer patient, so I could not stay and debate the issue. I had to take her to an appointment. This is my first time and last time that I do business with your organization. I work on Dover Air Force Base and I will spread the word about being deceived and lied too. I would like a written response to this complaint please\r

Pros: Lied to about prices.

.

review deleted

0
★☆☆☆☆

review deleted

 

Wait, you're the expert.

If you've been to or used Spallco Car Truck & Van Rental, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review