Keystone Digital Press

★☆☆☆☆

About Keystone Digital Press

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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We used them as a short-run printer for our children's books. Their product quality was terrible, and we have saved samples as well as submitted a complaint to the Better Business Bureau. What we found offensive was their lack of consideration for us as the client, and the fact that they shipped poor quality products to us even when they tried to fix them and make it better (missing pages, poor trimming, smudge marks). They are slightly expensive but we went with them because of their turnaround time (very fast). Everything else is compromised, however--and even when they acknowledge the error is theirs, they will not compensate you for the error. We paid for 116 soft cover books, and only received 60 that could be sold. Half of our order ended up being defective, and we still haven't received those copies back. We've asked them repeatedly to either refund us for the difference, or just ship us the rest of our order, but now they just ignore us (perhaps we're too small a client for them to worry about). I highly recommend going elsewhere.

1
★☆☆☆☆

We used them as a short-run printer for our children's books. Their product quality was terrible, and we have saved samples as well as submitted a complaint to the Better Business Bureau. What we found offensive was their lack of consideration for us as the client, and the fact that they shipped poor quality products to us even when they tried to fix them and make it better (missing pages, poor trimming, smudge marks). They are slightly expensive but we went with them because of their turnaround time (very fast). Everything else is compromised, however--and even when they acknowledge the error is theirs, they will not compensate you for the error. We paid for 116 soft cover books, and only received 60 that could be sold. Half of our order ended up being defective, and we still haven't received those copies back. We've asked them repeatedly to either refund us for the difference, or just ship us the rest of our order, but now they just ignore us (perhaps we're too small a client for them to worry about). I highly recommend going elsewhere.

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