Star Bagel Co.

★★★☆☆
  • 992 Davidson Dr

    Nashville, TN 37209

    Map & Directions
  • 615-292-7993

About Star Bagel Co.

Hours
Mon-Sat 6:30am- 9:00pm Sun 7:00am- 6:00pm

Food

Food
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I have really enjoyed my relationship with Star Bagel. However, lately there is an attitude among some of the employees and sloppy work. I recently received the wrong order, the cashier that wears the rubber gloves was snippy and acted like a request I made was a major inconvenience. Also, there have been people chatting while customers were waiting in line to place their orders. I just want to place my order and get to work. Recently, there have also been some large lines and people commenting they have never seen the service like that before.I spend ten to fifteen dollars twice a week historically. I don't need this kind of attitude with all the other games in town of equal or better food. Don't waste you time and money, go to a bagel shoppe where they don't take your business for granted. Good bye star bagel!

1
★☆☆☆☆

I have really enjoyed my relationship with Star Bagel. However, lately there is an attitude among some of the employees and sloppy work. I recently received the wrong order, the cashier that wears the rubber gloves was snippy and acted like a request I made was a major inconvenience. Also, there have been people chatting while customers were waiting in line to place their orders. I just want to place my order and get to work. Recently, there have also been some large lines and people commenting they have never seen the service like that before.I spend ten to fifteen dollars twice a week historically. I don't need this kind of attitude with all the other games in town of equal or better food. Don't waste you time and money, go to a bagel shoppe where they don't take your business for granted. Good bye star bagel!

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Alright, I am mainly posting this in response to reviews about workers' attitudes.

My experience with Star Bagel has generally been positive since moving to the area a couple of years ago. The food is delicious and the portions are generous.

Yet, I can see what people are saying about the attitude there. One worker in particular starts out with a bad attitude, and I tip well anyway because a) she has to split it with her co-workers, who do good work and b) to prove a point to her that some customers are OK people.

I have worked almost this same job at another place, and I can see both sides. Food service can quickly make you jaded, and customers who come in and act entitled have clearly never worked retail or food service and generally are out of touch with the real world.

My contention is with the owner. Once, I accidentally called his cell phone, which is listed on the brochure as a catering number, and he patronizingly told me that I needed to call the store to place my to-go order - just downright annoyed that I had made the mistake.

Once, I e-mailed to let him know that it was a real inconvenience that the store's phone number is not clearly posted on their homepage. He shortly replied that this was by design to increase online orders, and he didn't even pretend like he would consider to make a change.

So he has a bad attitude and from that one experience, poor business sense: We won't post the phone number so that we get more business? Also, if he reads this, the staff told me directly that the online ordering was rarely used and makes it even less convenient for workers and customers alike.

In conclusion, I've experienced the bad attitude but after dealing with the owner, I realize it must get passed down from the top.

1
★★★☆☆

Alright, I am mainly posting this in response to reviews about workers' attitudes.

My experience with Star Bagel has generally been positive since moving to the area a couple of years ago. The food is delicious and the portions are generous.

Yet, I can see what people are saying about the attitude there. One worker in particular starts out with a bad attitude, and I tip well anyway because a) she has to split it with her co-workers, who do good work and b) to prove a point to her that some customers are OK people.

I have worked almost this same job at another place, and I can see both sides. Food service can quickly make you jaded, and customers who come in and act entitled have clearly never worked retail or food service and generally are out of touch with the real world.

My contention is with the owner. Once, I accidentally called his cell phone, which is listed on the brochure as a catering number, and he patronizingly told me that I needed to call the store to place my to-go order - just downright annoyed that I had made the mistake.

Once, I e-mailed to let him know that it was a real inconvenience that the store's phone number is not clearly posted on their homepage. He shortly replied that this was by design to increase online orders, and he didn't even pretend like he would consider to make a change.

So he has a bad attitude and from that one experience, poor business sense: We won't post the phone number so that we get more business? Also, if he reads this, the staff told me directly that the online ordering was rarely used and makes it even less convenient for workers and customers alike.

In conclusion, I've experienced the bad attitude but after dealing with the owner, I realize it must get passed down from the top.

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Worst customer service I have EVER had! I can't imagine how you could have an order in writing with almost two weeks notice and within 24 hours of delivery tell your customer you can't deliver! That is CRAZY! You should put your delivery minimum on the TOP of your menu NOT IN SMALL PRINT at the bottom. Thanks and be assured this company will NEVER get our catering orders. I guess they have all the business they want.

0
★☆☆☆☆

Worst customer service I have EVER had! I can't imagine how you could have an order in writing with almost two weeks notice and within 24 hours of delivery tell your customer you can't deliver! That is CRAZY! You should put your delivery minimum on the TOP of your menu NOT IN SMALL PRINT at the bottom. Thanks and be assured this company will NEVER get our catering orders. I guess they have all the business they want.

Pros: Food is good

Cons: Couldnt care less about their customers

.

Worst customer service I have EVER had! I can't imagine how you could have an order in writing with almost two weeks notice and within 24 hours of delivery tell your customer you can't deliver! That is CRAZY! You should put your delivery minimum on the TOP of your menu NOT IN SMALL PRINT at the bottom. Thanks and be assured this company will NEVER use you for catering. This will be on your reviews on line also.

0
★☆☆☆☆

Worst customer service I have EVER had! I can't imagine how you could have an order in writing with almost two weeks notice and within 24 hours of delivery tell your customer you can't deliver! That is CRAZY! You should put your delivery minimum on the TOP of your menu NOT IN SMALL PRINT at the bottom. Thanks and be assured this company will NEVER use you for catering. This will be on your reviews on line also.

Pros: good food

Cons: Worst customer service EVER!

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Recently I have not appreciated the attitude from the workers, which is a shame because I am not sure if I will go back unless the attitude changes. By attitude I mean the workers seem to make it clear that they are entitled to being tipped. I understand tipping is important for wait staff who rely on their tips to make at least minimum wage since they only make ~2 bucks an hour. I also understand tipping at any place is proper when the service is good specifically during very busy business hours. Plus, with the economy being bad, I understand that we can all use as much as we can get. However, Star Bagel is a bagel/coffee house where workers are making at least minimum wage based on their hourly pay. Further, the past two times I have been to Star Bagel (& observed this newly developed righteous attitude from the workers) it has been practically empty. For example, the 1st time I experienced a worker's bad attitude was when I did not tip & immediately noticed a dramatic change in the worker's behavior from welcoming & friendly to indifferent and annoyed. The 2nd time (~ a week later), a different worker explicitly (& rudely) commented to me that I could just leave my change on the counter (hence as a tip) after I had dropped it & was apologizing for the mess and inconvenience. The overall attitude of the worker's that they are entitled to being tipped turns me completely off from this restaurant I have enjoyed so much in the past. Though the economy is bad, it is bad for everyone around, including the customer, who should not feel compelled to frivolously tip not so amazing service to workers already getting paid minimum wage during non busy business hours. I would have written this complaint on Star Bagel's own online web site but it turns out they do not have one. Instead, I just hope their business owner reads these reviews & inflicts a change on their worker's attitudes and service soon so that I may have confidence in going there again.

0
★☆☆☆☆

Recently I have not appreciated the attitude from the workers, which is a shame because I am not sure if I will go back unless the attitude changes. By attitude I mean the workers seem to make it clear that they are entitled to being tipped. I understand tipping is important for wait staff who rely on their tips to make at least minimum wage since they only make ~2 bucks an hour. I also understand tipping at any place is proper when the service is good specifically during very busy business hours. Plus, with the economy being bad, I understand that we can all use as much as we can get. However, Star Bagel is a bagel/coffee house where workers are making at least minimum wage based on their hourly pay. Further, the past two times I have been to Star Bagel (& observed this newly developed righteous attitude from the workers) it has been practically empty. For example, the 1st time I experienced a worker's bad attitude was when I did not tip & immediately noticed a dramatic change in the worker's behavior from welcoming & friendly to indifferent and annoyed. The 2nd time (~ a week later), a different worker explicitly (& rudely) commented to me that I could just leave my change on the counter (hence as a tip) after I had dropped it & was apologizing for the mess and inconvenience. The overall attitude of the worker's that they are entitled to being tipped turns me completely off from this restaurant I have enjoyed so much in the past. Though the economy is bad, it is bad for everyone around, including the customer, who should not feel compelled to frivolously tip not so amazing service to workers already getting paid minimum wage during non busy business hours. I would have written this complaint on Star Bagel's own online web site but it turns out they do not have one. Instead, I just hope their business owner reads these reviews & inflicts a change on their worker's attitudes and service soon so that I may have confidence in going there again.

Pros: Food is good.

Cons: Service Workers explicitly expect tips and change their attitude if one is not given.

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the bagels and cream cheese options here are amazing. they have a great selection of salads and wraps as well. i love stopping here in the morning to sit down and grab a bite to eat with a friend or a date. the service is pretty quick so it won't take a ton of time out of your morning.

2
★★★★☆

the bagels and cream cheese options here are amazing. they have a great selection of salads and wraps as well. i love stopping here in the morning to sit down and grab a bite to eat with a friend or a date. the service is pretty quick so it won't take a ton of time out of your morning.

Pros: timely service, good food

.

Star Begal is definitly my new favorite place with hot and cold sandwiches served on your choice of delicious bagels or a sourdough bread much like Scholotzsky's bread you can't go wrong. They also have salads, great soups, homemade muffins and pastries. My favorite so far is their fruit tea and pizza bagel. It's in a cozy little area across from McCabe's golf course with a out door seating area. The only thing bad about the place is limited parking, but I always seem to find a place I can squeeze into.

2
★★★★★

Star Begal is definitly my new favorite place with hot and cold sandwiches served on your choice of delicious bagels or a sourdough bread much like Scholotzsky's bread you can't go wrong. They also have salads, great soups, homemade muffins and pastries. My favorite so far is their fruit tea and pizza bagel. It's in a cozy little area across from McCabe's golf course with a out door seating area. The only thing bad about the place is limited parking, but I always seem to find a place I can squeeze into.

Pros: Menu and fruit tea.

Cons: Parking.

.

Quick service and great food; Fresh veggies, wonderful breads & cheeses. Very good place for a quick bite or to sit and read/talk for a while.

2
★★★★★

Quick service and great food; Fresh veggies, wonderful breads & cheeses. Very good place for a quick bite or to sit and read/talk for a while.

Pros: Food

 

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