Japen's Pet Ctr

★★★☆☆
  • 5584 Virginia Beach Blvd

    Virginia Beach, VA 23462

    Map & Directions
  • 757-497-7148

About Japen's Pet Ctr

Categories
  • Pet Boarders and Sitters
  • Kennels
  • Pet Grooming
  • Pet Stores

Pets & Animals

Pets & Animals
More choices in Virginia Beach:
Resultset_next

Mrs Bones Bowtique

1616 Hilltop West Shopping Ctr Virginia Beach, VA

Resultset_next

All Pet Discounters

550 First Colonial Rd Ste 400 Virginia Beach, VA

3.0 4
Hi! Sign in to let us know how Japen's Pet Ctr was?
Write a Review
.

Their new phone number is 497-PETS (7387) Although they are $1 more than the local vets office for nail trimming, they do a MUCH better job than anyone I have ever paid to trim nails. $11 and they won't need to be done for a while.

3
★★★★★

Their new phone number is 497-PETS (7387) Although they are $1 more than the local vets office for nail trimming, they do a MUCH better job than anyone I have ever paid to trim nails. $11 and they won't need to be done for a while.

.

We left our dog a few times with Japens and the first couple of times were ok. The only reason we kept using them was their price and the fact the staff seemed friendly. Both times I had to be sure that they didn't put my 25 Lb dog in a tiny crate and into the kennel that I was paying more for. The last visit when we picked him up he had multiple large scabs that were oozing down the end of his back. When questioned they said that they never noticed anything happening to him. All we can figure is that maybe he got cut on the fence during a potty break or another dog attacked him. Anythow, saving money or not, we won't be back! It's also dark and dank.

1
★☆☆☆☆

We left our dog a few times with Japens and the first couple of times were ok. The only reason we kept using them was their price and the fact the staff seemed friendly. Both times I had to be sure that they didn't put my 25 Lb dog in a tiny crate and into the kennel that I was paying more for. The last visit when we picked him up he had multiple large scabs that were oozing down the end of his back. When questioned they said that they never noticed anything happening to him. All we can figure is that maybe he got cut on the fence during a potty break or another dog attacked him. Anythow, saving money or not, we won't be back! It's also dark and dank.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We were referred to Ja-Pens by a neighbor because of the price and wish we hadn't listened. We left our dog for 6 nights and 7 days, and called in to check on her through the week. We were told she was doing fine but when we picked her up we found out otherwise. When she was brought out her fur was filthy and matted and soaked in urine. We were told she had wet herself the FIRST NIGHT but were never told this when we called to check on her - so she was covered in urine for 6 days! Her nose was very warm to the touch and had nasal discharge and her eyes were glazed over. Immediately after bringing our dog home I tried to put her in the bath and she urinated on the floor, trembling - not normal at all for her. Her urine was so dark brown it looked like pancake syrup, a sure sign of severe dehydration. As soon as I began to rinse her off the water in the tub turned brown. It took three washes and rinses to get her clean. Drying her, her hair was falling out all over and is continuing to do so this evening. My wife found bloody scabbed sores on elbows of both front legs. We started an all over inspection and found her upper lip was red where the skin had rubbed away. The sad thing is, we had just taken her to the vet the day before we dropped her off and she was great! We took pictures of the dog's lips, sores and bath water and are scheduling a vet appointment first thing tomorrow. We will be contacting the owner as the employees basically acted like they didn't care and we will reply to let everyone know how the center handles this situation. I understand being seperated can cause a pet trauma, and that they cannot be made to eat or drink, but her condition was unacceptable. I will never leave a pet there again!

1
★☆☆☆☆

We were referred to Ja-Pens by a neighbor because of the price and wish we hadn't listened. We left our dog for 6 nights and 7 days, and called in to check on her through the week. We were told she was doing fine but when we picked her up we found out otherwise. When she was brought out her fur was filthy and matted and soaked in urine. We were told she had wet herself the FIRST NIGHT but were never told this when we called to check on her - so she was covered in urine for 6 days! Her nose was very warm to the touch and had nasal discharge and her eyes were glazed over. Immediately after bringing our dog home I tried to put her in the bath and she urinated on the floor, trembling - not normal at all for her. Her urine was so dark brown it looked like pancake syrup, a sure sign of severe dehydration. As soon as I began to rinse her off the water in the tub turned brown. It took three washes and rinses to get her clean. Drying her, her hair was falling out all over and is continuing to do so this evening. My wife found bloody scabbed sores on elbows of both front legs. We started an all over inspection and found her upper lip was red where the skin had rubbed away. The sad thing is, we had just taken her to the vet the day before we dropped her off and she was great! We took pictures of the dog's lips, sores and bath water and are scheduling a vet appointment first thing tomorrow. We will be contacting the owner as the employees basically acted like they didn't care and we will reply to let everyone know how the center handles this situation. I understand being seperated can cause a pet trauma, and that they cannot be made to eat or drink, but her condition was unacceptable. I will never leave a pet there again!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Japens is a great kennel with a staff that truly enjoys what they do. They offer 24 hour care as my cat needs medicine three times a day. Their prices are affordable and great care is taken with the animals.

4
★★★★☆

Japens is a great kennel with a staff that truly enjoys what they do. They offer 24 hour care as my cat needs medicine three times a day. Their prices are affordable and great care is taken with the animals.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Japen's Pet Ctr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review