Halsted Communications Ltd

★★★★☆

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I have NEVER even heard of this company before in my life until about a week or so ago. I live on the WEST Coast and they have called my home REPEATEDLY looking for someone who doesn't even live here. I have asked them on several occasions

3
★★★★★

I have NEVER even heard of this company before in my life until about a week or so ago. I live on the WEST Coast and they have called my home REPEATEDLY looking for someone who doesn't even live here. I have asked them on several occasions

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How is Halsted still in business I was a tech for them for 2 years and we had a class action suit on them they were stealing money from are checks not paying OT not paying sick time or personal time. They fired people who even mentioned

3
★★★★★

How is Halsted still in business I was a tech for them for 2 years and we had a class action suit on them they were stealing money from are checks not paying OT not paying sick time or personal time. They fired people who even mentioned

.

Was a contractor for Halsted when they first started in Connecticut always a problem with pay check they excuse Directv don't pay us for this job we will not pay you after you complete an install you use your own truck,your gas,your

3
★★★★★

Was a contractor for Halsted when they first started in Connecticut always a problem with pay check they excuse Directv don't pay us for this job we will not pay you after you complete an install you use your own truck,your gas,your

.

I had an appointment with Halsted for installation of DirecTV equipment and Halstead failed to show.

Halted was unapologetic and reschedule 3 weeks out without explanation.

Halsted deserves zero stars.

3
★★★★★

I had an appointment with Halsted for installation of DirecTV equipment and Halstead failed to show.

Halted was unapologetic and reschedule 3 weeks out without explanation.

Halsted deserves zero stars.

.

Upgrading to HD at long last. Set appointment for today 12-4. Got 10am confirmation robocall. The tech called at 12:15 and said he would be here in 15 mins, which he was. He hung out in the driveway talking on a call phone for a few

3
★★★★★

Upgrading to HD at long last. Set appointment for today 12-4. Got 10am confirmation robocall. The tech called at 12:15 and said he would be here in 15 mins, which he was. He hung out in the driveway talking on a call phone for a few

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I worked for halsted commnuations for about eight months and they treated all their empolyees like garbage. I twisted my knee broke my left hand and injured my left eye. While i was out on an eye injury my boss called me into work to

3
★★★★★

I worked for halsted commnuations for about eight months and they treated all their empolyees like garbage. I twisted my knee broke my left hand and injured my left eye. While i was out on an eye injury my boss called me into work to

.

I used to work for Halsted comm. .And i can honestly say that they are the most unprofessional company I have ever worked for. This "PSYCO" that calls himself "Whitey" is nothing but an ex drug dealing thug who thinks he knows how to

3
★★★★★

I used to work for Halsted comm. .And i can honestly say that they are the most unprofessional company I have ever worked for. This "PSYCO" that calls himself "Whitey" is nothing but an ex drug dealing thug who thinks he knows how to

.

According to the ad Directv runs for their movers connection is a lie. On TV they promise to have someone at your home when you move in to install your dish. They told us some one would be out to install a dish for 3 weeks. On the day of installation they called to say they had to cancel the appointment, let's reschedule. What a joke. Told them don't bother and hung up.
So now we are signing up for Dish network and filing a complaint with the BBB and the Attorney General's Office.

0
★☆☆☆☆

According to the ad Directv runs for their movers connection is a lie. On TV they promise to have someone at your home when you move in to install your dish. They told us some one would be out to install a dish for 3 weeks. On the day of installation they called to say they had to cancel the appointment, let's reschedule. What a joke. Told them don't bother and hung up.
So now we are signing up for Dish network and filing a complaint with the BBB and the Attorney General's Office.

.

I feel the pain and fustration of my customers and I try my best to correct their problems and change their veiws of our company and DirecTV as a whole. I have to say that the customers I have encountered appreciated the assistance and dedication I gave to them.

However Halsted Communicaitons has no respect for their employees. DO YOU HEAR ME "WHITEY" (the CO-OWNER of Halsted Communic.) Technicians are accused of being the problem with this company when it is the management that is the source of the issue. How does Halsted try to help customers. They use the pass the buck method! They throw a tech at the problem, he cant fix it. Take the money from thim and give it to another tech. OH he cant fix it either, take the money from him and give it to yet another tech. Oh he cant fix it well you get the point.

When halsted starts caring about the customers and respecting the judgement of technicians. It is only then that will the company receive better reveiws for customer service. Not all problems can be resolved but customers are happy when you are honest with them about it.

0
★☆☆☆☆

I feel the pain and fustration of my customers and I try my best to correct their problems and change their veiws of our company and DirecTV as a whole. I have to say that the customers I have encountered appreciated the assistance and dedication I gave to them.

However Halsted Communicaitons has no respect for their employees. DO YOU HEAR ME "WHITEY" (the CO-OWNER of Halsted Communic.) Technicians are accused of being the problem with this company when it is the management that is the source of the issue. How does Halsted try to help customers. They use the pass the buck method! They throw a tech at the problem, he cant fix it. Take the money from thim and give it to another tech. OH he cant fix it either, take the money from him and give it to yet another tech. Oh he cant fix it well you get the point.

When halsted starts caring about the customers and respecting the judgement of technicians. It is only then that will the company receive better reveiws for customer service. Not all problems can be resolved but customers are happy when you are honest with them about it.

Pros: Dedicated Employees

Cons: Disrespectful Supervision

.

DirecTV installer in NY/Conn. 8-12p appt. Called at 2, said they'd call me. No call. No show. Called at 4:30.
Called these pinheads at the corporate office, nice lady tried to determine the problem. I tried to give no stars, but the system demands at least one star. Make believe you don't see the star. Zero stars. DirecTV, HELLO? These clowns cost you another 2 year re up. DISH, here I come.......

0
★☆☆☆☆

DirecTV installer in NY/Conn. 8-12p appt. Called at 2, said they'd call me. No call. No show. Called at 4:30.
Called these pinheads at the corporate office, nice lady tried to determine the problem. I tried to give no stars, but the system demands at least one star. Make believe you don't see the star. Zero stars. DirecTV, HELLO? These clowns cost you another 2 year re up. DISH, here I come.......

Pros: The Worst

Cons: Almost makes me want to go to cable

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12/31/07....I'll just lay out the facts. First visit: an install tech Ed worked for four hours (5 pm to 9 pm friday nite) only to say that he couldn't get a signal. Scheduled a follow-up for two days later, which was arranged via his supervisor Rob while still in my house. "we'll be there between 8 am and 9 am on Sunday" Saturday morning, got a phone call wanting to set up a follow-up call. ??? I said it was already set-up... Sunday was a no show until 2:00 pm.... Apparentlay they had to drag a tech off his previously assigned scedule to get back to me because they forgot to set my call up... this happened after I called them late in the am. The tech was at my house for 8 more hours.... broke a lamp and muddied three rugs in three different rooms. At 10 pm, I asked the tech to leave. A supervisor, Rich, showed up the next day..Christams eve, to see the broken lamp and check the rugs. He said to call Direct TV and place a Damage Claim and he would okay it.. He then said he would come back between 8 am and 9 am the day after Christmas to finalized the install. Rich was a no-show... not even a phone call tosay he wasn't coming. I tracked him down through various phone attemps. He finally called me at 3 pm to say he wasn;t coming..could we reschedule? Rescheduled for Saturday, Rich shows up on Saturday and wrks for about two hours. Three Tv's out of six are now hooked-up. Rich says a "special install" person now has to come and try to install the last three tv's. Rich says they'll call us to set up a time. Still no call from them yet . PS My wife just spent 35 minutes, after being given five different phone numbers, to make the "Damage Claim". I think Halsted Comm has nice people... but terrible processes, follow-up, and communication skills. Poor service is a sign of a monopolistic attitude. Stick with cable.

0
★☆☆☆☆

12/31/07....I'll just lay out the facts. First visit: an install tech Ed worked for four hours (5 pm to 9 pm friday nite) only to say that he couldn't get a signal. Scheduled a follow-up for two days later, which was arranged via his supervisor Rob while still in my house. "we'll be there between 8 am and 9 am on Sunday" Saturday morning, got a phone call wanting to set up a follow-up call. ??? I said it was already set-up... Sunday was a no show until 2:00 pm.... Apparentlay they had to drag a tech off his previously assigned scedule to get back to me because they forgot to set my call up... this happened after I called them late in the am. The tech was at my house for 8 more hours.... broke a lamp and muddied three rugs in three different rooms. At 10 pm, I asked the tech to leave. A supervisor, Rich, showed up the next day..Christams eve, to see the broken lamp and check the rugs. He said to call Direct TV and place a Damage Claim and he would okay it.. He then said he would come back between 8 am and 9 am the day after Christmas to finalized the install. Rich was a no-show... not even a phone call tosay he wasn't coming. I tracked him down through various phone attemps. He finally called me at 3 pm to say he wasn;t coming..could we reschedule? Rescheduled for Saturday, Rich shows up on Saturday and wrks for about two hours. Three Tv's out of six are now hooked-up. Rich says a "special install" person now has to come and try to install the last three tv's. Rich says they'll call us to set up a time. Still no call from them yet . PS My wife just spent 35 minutes, after being given five different phone numbers, to make the "Damage Claim". I think Halsted Comm has nice people... but terrible processes, follow-up, and communication skills. Poor service is a sign of a monopolistic attitude. Stick with cable.

Pros: nice people who are trying hard

Cons: terrible follow-up and very poor intra-company communications

 

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