Sound Boatworks

★☆☆☆☆
  • 12 Hammock Rd S

    Westbrook, CT 06498

    Map & Directions
  • 800-459-3886

About Sound Boatworks

Hours
Mon-Fri 9:30am-5:30pm

Automotive

Automotive
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I don??t know how they are still in business. I wish I would have read other reviews before ordering through them. I ordered 1 item through them 7 weeks ago. They charged my card the day I ordered it so I figured I would receive my Harness I ordered within 2 weeks. I thought it was weird they never sent me a shipping confirmation. So 2 weeks after I ordered it I called and talked with Natasha which I ended up talking with multiple times over the last month and a half. Don??t waste your time with her, ask for Chris the owner. I called over 20 times in the last month and they kept changing their story saying they had already shipped it then they would say it will ship by the end of the week. When I would ask for a shipping confirmation number they would beat around the bush and say they would call me back which they never did in the 6 or 7 times they said they would. I finally said if I don??t have it by the end of the week I will call the fraud department at my credit card company and cancel payment. They lied so much!!!!! They even said they had already shipped the harness over 3 weeks ago, but they will go ahead and ship a second one just to make me happy?.. What a lie. I said if he already sent it what was the tracking number? He never could come up with one. I had a miserable experience with this company!!! My harness is on the delivery truck out for delivery right now. It??s probably not even the right one knowing this companies track record. Haha. If you have already ordered through them you need to call at least 5 times a day so they will get tired of you and finally ship your item.

1
★☆☆☆☆

I don??t know how they are still in business. I wish I would have read other reviews before ordering through them. I ordered 1 item through them 7 weeks ago. They charged my card the day I ordered it so I figured I would receive my Harness I ordered within 2 weeks. I thought it was weird they never sent me a shipping confirmation. So 2 weeks after I ordered it I called and talked with Natasha which I ended up talking with multiple times over the last month and a half. Don??t waste your time with her, ask for Chris the owner. I called over 20 times in the last month and they kept changing their story saying they had already shipped it then they would say it will ship by the end of the week. When I would ask for a shipping confirmation number they would beat around the bush and say they would call me back which they never did in the 6 or 7 times they said they would. I finally said if I don??t have it by the end of the week I will call the fraud department at my credit card company and cancel payment. They lied so much!!!!! They even said they had already shipped the harness over 3 weeks ago, but they will go ahead and ship a second one just to make me happy?.. What a lie. I said if he already sent it what was the tracking number? He never could come up with one. I had a miserable experience with this company!!! My harness is on the delivery truck out for delivery right now. It??s probably not even the right one knowing this companies track record. Haha. If you have already ordered through them you need to call at least 5 times a day so they will get tired of you and finally ship your item.

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More than four months ago I ordered some goods. Sound Boatworks shipped a part shipment after several months but did not fulfill the order for the remainder. I am still waiting. In the end they stopped responding to emails or phone calls. I have referred the matter to Internet Crime Complaint Center (IC3). IC3 is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

1
★☆☆☆☆

More than four months ago I ordered some goods. Sound Boatworks shipped a part shipment after several months but did not fulfill the order for the remainder. I am still waiting. In the end they stopped responding to emails or phone calls. I have referred the matter to Internet Crime Complaint Center (IC3). IC3 is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

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