Cross Cathy

★★★☆☆
  • 151 Main St Ste 7

    Northampton, MA 01060

    Map & Directions
  • 413-586-9398

About Cross Cathy

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3.0 5
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The Best Store around! The customer service is amazing! I am a larger woman and when I had a hard time finding clothes one of the sales women helped me find items that were BEAUTIUL on me and made me feel beautiful! The know all their customers by name and after I left they called me when more items came in by that vendor! great experience

5
★★★★★

The Best Store around! The customer service is amazing! I am a larger woman and when I had a hard time finding clothes one of the sales women helped me find items that were BEAUTIUL on me and made me feel beautiful! The know all their customers by name and after I left they called me when more items came in by that vendor! great experience

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Just visited the store yesterday. At 30 years old,5'5 and a size 6, I do not consider myself a large woman. However, when pulling some jeans from the rack for me, the salesgirl kept saying, " We have some bigger sizes here, and some more bigger sizes here..." I don't care if she thought I was big, but to say it out loud to a customer? I got in my car and cried. HORRIBLE staff! Will NEVER return. Do not shop here unless you want to be called a BIG girl- aka FAT- even when you are not.

2
★★☆☆☆

Just visited the store yesterday. At 30 years old,5'5 and a size 6, I do not consider myself a large woman. However, when pulling some jeans from the rack for me, the salesgirl kept saying, " We have some bigger sizes here, and some more bigger sizes here..." I don't care if she thought I was big, but to say it out loud to a customer? I got in my car and cried. HORRIBLE staff! Will NEVER return. Do not shop here unless you want to be called a BIG girl- aka FAT- even when you are not.

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Having been in the area for a long time, I like to give places second, third, and even fourth chances because I understand how even a little shift can change something that wasn't previously quite right and I value local business. My experience with the staff at Cathy Cross has been consistently poor over the years- very condescending if appearances aren't monyed. Tone changes once it is clear there will be a good deal spent but not before. Very disappointing.

2
★★☆☆☆

Having been in the area for a long time, I like to give places second, third, and even fourth chances because I understand how even a little shift can change something that wasn't previously quite right and I value local business. My experience with the staff at Cathy Cross has been consistently poor over the years- very condescending if appearances aren't monyed. Tone changes once it is clear there will be a good deal spent but not before. Very disappointing.

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Cathy cross has some reallyc lothing (their dresses are to die for) but the service is terrible, especially if you're a student. They are very rude if they don't expect you to buy anything, but if you're a serious customer the service is great

2
★★☆☆☆

Cathy cross has some reallyc lothing (their dresses are to die for) but the service is terrible, especially if you're a student. They are very rude if they don't expect you to buy anything, but if you're a serious customer the service is great

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1 out of 1 people found this review helpful.

.

beautiful clothing at extremely expensive prices. i can only afford the sidewalk sales. the clothing is for the sophisticated woman and i believe geared toward the smith college student

4
★★★★☆

beautiful clothing at extremely expensive prices. i can only afford the sidewalk sales. the clothing is for the sophisticated woman and i believe geared toward the smith college student

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