Bugaboo Creek Steakhouse

★★★☆☆
  • 43 Middlesex Tpke

    Burlington, MA 01803

    Map & Directions
  • 781-221-3543

Food

Food
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I am totally astonished by the two negative reviews. I have eaten here with my wife several times over the past 18 months (the most recent time a few days ago), and on every single occasion have found the host or hostess to be most friendly and gracious and the service to be prompt and very friendly. The food has been unfailingly excellent. We especially like the seafood dishes. I have absolutely nothing negative to report.

2
★★★★★

I am totally astonished by the two negative reviews. I have eaten here with my wife several times over the past 18 months (the most recent time a few days ago), and on every single occasion have found the host or hostess to be most friendly and gracious and the service to be prompt and very friendly. The food has been unfailingly excellent. We especially like the seafood dishes. I have absolutely nothing negative to report.

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the food is not good at att the service was good but my food did not taste good i asked for a medium rare steak it basically came rare like it wasnt even cooked on the grill for a second and that was it thwy need to do a better job on there food

0
★☆☆☆☆

the food is not good at att the service was good but my food did not taste good i asked for a medium rare steak it basically came rare like it wasnt even cooked on the grill for a second and that was it thwy need to do a better job on there food

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I recently ate at this location, and I must say I had a great experience. I don't know what the other person is talking about, the staff was friendly and professional. As my sister and I walked in we were greeted by a smiling host and were Sat promptly. Our server was a young woman names Laura I believed and she was just lovely and on top of all our needs. My steak was cooked to perfection and my sisters burger was just right as well. One of the sides was incorrect but she quickly fixed it and was not an issue at all. I would recommend it to anybody, especially if you have kids, it's just perfect to keep them entertained!! Oh and I used the bathroom and there was no smell or anything, it was well kept and smelling like any clean restaurant bathroom.

2
★★★★★

I recently ate at this location, and I must say I had a great experience. I don't know what the other person is talking about, the staff was friendly and professional. As my sister and I walked in we were greeted by a smiling host and were Sat promptly. Our server was a young woman names Laura I believed and she was just lovely and on top of all our needs. My steak was cooked to perfection and my sisters burger was just right as well. One of the sides was incorrect but she quickly fixed it and was not an issue at all. I would recommend it to anybody, especially if you have kids, it's just perfect to keep them entertained!! Oh and I used the bathroom and there was no smell or anything, it was well kept and smelling like any clean restaurant bathroom.

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My experience with this restaurant was so horrific I had to warn others. Upon entering this establishment I was "greeted" by a someone at the podium who was too busy texting to look up and see the line of people that had formed at the door. Prompted by the manager the host proceeds to seat people. We were sat at a table in the back near the restrooms where the fine smell of raw sewage entised our appetites. Our server greeted us with the enthusiasm of a lethargic snail. We placed our order got our appetizer and then our drinks 15 minutes later. When our dinner came I was less than thrilled, the filet had a sour taste to it which I tried to explain to the server and got the response of "so, do you like want something else or is that ok !" NO, I love sour steak.....I didn't even bother....I got the wrong side and my boyfriends meal was no where to be found. The manager was sent over, a big gruff guy that seemed to be mad at the world. He asked if I wanted something else I didn't, he said fine, and walked away. That was it from him. We were done. After sitting at our table listening to servers gossip to one another about how drunk they were the night before and how many different narcotics they were on, I was all set. On the way out I heard the manager screaming at and degrading a server (not ours)in front of the new line that had formed at the door. In closing this place is a disaster, from bad management to bad service to bad food. I do not recomend this place unless you are looking to waste your money and be treated like you are bother people by choosing their restaurant to dine at.

0
★☆☆☆☆

My experience with this restaurant was so horrific I had to warn others. Upon entering this establishment I was "greeted" by a someone at the podium who was too busy texting to look up and see the line of people that had formed at the door. Prompted by the manager the host proceeds to seat people. We were sat at a table in the back near the restrooms where the fine smell of raw sewage entised our appetites. Our server greeted us with the enthusiasm of a lethargic snail. We placed our order got our appetizer and then our drinks 15 minutes later. When our dinner came I was less than thrilled, the filet had a sour taste to it which I tried to explain to the server and got the response of "so, do you like want something else or is that ok !" NO, I love sour steak.....I didn't even bother....I got the wrong side and my boyfriends meal was no where to be found. The manager was sent over, a big gruff guy that seemed to be mad at the world. He asked if I wanted something else I didn't, he said fine, and walked away. That was it from him. We were done. After sitting at our table listening to servers gossip to one another about how drunk they were the night before and how many different narcotics they were on, I was all set. On the way out I heard the manager screaming at and degrading a server (not ours)in front of the new line that had formed at the door. In closing this place is a disaster, from bad management to bad service to bad food. I do not recomend this place unless you are looking to waste your money and be treated like you are bother people by choosing their restaurant to dine at.

Pros: it's in Burlington

Cons: management, service, food

 

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