Terry's Small Engine Repair

★★★★☆
  • 10185 Hull Street Rd

    Midlothian, VA 23112

    Map & Directions
  • 804-745-1166

About Terry's Small Engine Repair

Home & Garden

Home & Garden
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Droped off a Toro lawnmower for a blade shaprening, and a oil and spark plug change. At the time before drop off, the mower fired on the first or second pull every time. After three weeks of not hearing anything, I called for the third

3
★★★★★

Droped off a Toro lawnmower for a blade shaprening, and a oil and spark plug change. At the time before drop off, the mower fired on the first or second pull every time. After three weeks of not hearing anything, I called for the third

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I know it's the busy season,but, what kind of repair service has a sign on the front door saying they are overwhelmed , and not accepting new drop offs? Hire another mechanic. i went 15 miles out of my way to give you my business. guess

3
★★★★★

I know it's the busy season,but, what kind of repair service has a sign on the front door saying they are overwhelmed , and not accepting new drop offs? Hire another mechanic. i went 15 miles out of my way to give you my business. guess

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i called and said i could not make it on time to get mt mower, i would be about 10 min. late a girl stayed open and let me in after thay were closed. grate people to deal with. thanks

2
★★★★☆

i called and said i could not make it on time to get mt mower, i would be about 10 min. late a girl stayed open and let me in after thay were closed. grate people to deal with. thanks

.

The people at Terry's have always provided me expert advice, are very honest, do great work, and their fees are fair. I have used them for over 20 years for my chainsaws (sharpening & fixing), ny weedeater, my generator, my garden tractor, etc. I would recommend them to anyone.

2
★★★★★

The people at Terry's have always provided me expert advice, are very honest, do great work, and their fees are fair. I have used them for over 20 years for my chainsaws (sharpening & fixing), ny weedeater, my generator, my garden tractor, etc. I would recommend them to anyone.

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Dropped off my chainsaw to get fixed & 2 wks went by & heard nothing! Called to check status & was told it would be 3 or 4 more wks before they got to it.
Most people need their stuff fixed within a wk or 2 not over a month or longer.
Needless to say i picked it up took it somewhere else! There are plenty of people looking for jobs out there maybe they should look into that if there that swamped!
Never Again!!!!

0
★☆☆☆☆

Dropped off my chainsaw to get fixed & 2 wks went by & heard nothing! Called to check status & was told it would be 3 or 4 more wks before they got to it.
Most people need their stuff fixed within a wk or 2 not over a month or longer.
Needless to say i picked it up took it somewhere else! There are plenty of people looking for jobs out there maybe they should look into that if there that swamped!
Never Again!!!!

.

I dropped off my mower on Feb 26 to see if it needed a ring replacement, since it had starting smoking when in use. (It ran just fine!) I was given an estimate on March 2 of $225, which I approved. I called them on March 18 and was told the parts had just arrived and it would be three days before I could pick it up. I called back on March 26, and was told the parts weren't in, to call back the next day. I called back on March 27 and was told the parts had not been ordered. I just picked up my mower (unrepaired) and took it elsewhere.

0
★☆☆☆☆

I dropped off my mower on Feb 26 to see if it needed a ring replacement, since it had starting smoking when in use. (It ran just fine!) I was given an estimate on March 2 of $225, which I approved. I called them on March 18 and was told the parts had just arrived and it would be three days before I could pick it up. I called back on March 26, and was told the parts weren't in, to call back the next day. I called back on March 27 and was told the parts had not been ordered. I just picked up my mower (unrepaired) and took it elsewhere.

Pros: Friendly and personable on phone

Cons: Never repaired my mower after a month!!!

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