America Van Line, LLC

★★★★★
9 to 5
  • 3719 Ashley Way

    Owings Mills, MD 21117

    Map & Directions
  • 410-526-2695

About America Van Line, LLC

Categories
  • Moving Companies

Transportation & Storage

Transportation & Storage
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America Van Line Llc

10711 Red Run Blvd Ste 108 Owings Mills, MD

4.75 4
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The crew was on time, preform the job to my satisfaction and it even took 1 hour less!! No damages no problems. I wish everthing in life was so easy.

3
★★★★★

The crew was on time, preform the job to my satisfaction and it even took 1 hour less!! No damages no problems. I wish everthing in life was so easy.

Pros: fast

.

We have delt with movers before and this was by far the worst experience ever!!! The quote in the beginning was good, but by the end of everything it was doubled and some of our belongings were broken beyond repair. Still dealing with the

3
★★★★★

We have delt with movers before and this was by far the worst experience ever!!! The quote in the beginning was good, but by the end of everything it was doubled and some of our belongings were broken beyond repair. Still dealing with the

Pros: First quote was cheapest in town!!!

Cons: Final price was more than doubled by the end!!!

.

The Company starts very effectively when they try to get your business; and will call you until there is no tomorrow with the everlasting comment "We are insure and have been in business for over x years"\r
\r
1) Scheduling Move out and

3
★★★★★

The Company starts very effectively when they try to get your business; and will call you until there is no tomorrow with the everlasting comment "We are insure and have been in business for over x years"\r
\r
1) Scheduling Move out and

.

You should if you don't want to actually be able to move in the time requested. We almost couldn't move in and were then treated terribly.

We booked for a move between 12-3 p.m. They didn't show up until 5:30 because they decided to stay with the morning move that was supposed to take 3 hours, but took more than 9 hours. They didn't even bother to call and let us know. When we called them, they were rude and offered no way to remedy the situation. They were unwilling to send another truck or try and make arrangements with another company.

They require you to pay for 4 hours; however, we have refused payment because it took less than 2 because we did much of the moving so that our building wouldn't close the loading dock.
When I called afterwards, the person I spoke to berated me and I had to hang up because he repeatedly cut me off. I HAVE NEVER BEEN TREATED SO POORLY.

I am filing a complaint with the Better Business Bureau, though I doubt that will matter since they've had 15 complaints in 2 and a half years.

TERRIBLE customer service. I beg you to spare yourself the trouble and hire someone else.

1
★☆☆☆☆

You should if you don't want to actually be able to move in the time requested. We almost couldn't move in and were then treated terribly.

We booked for a move between 12-3 p.m. They didn't show up until 5:30 because they decided to stay with the morning move that was supposed to take 3 hours, but took more than 9 hours. They didn't even bother to call and let us know. When we called them, they were rude and offered no way to remedy the situation. They were unwilling to send another truck or try and make arrangements with another company.

They require you to pay for 4 hours; however, we have refused payment because it took less than 2 because we did much of the moving so that our building wouldn't close the loading dock.
When I called afterwards, the person I spoke to berated me and I had to hang up because he repeatedly cut me off. I HAVE NEVER BEEN TREATED SO POORLY.

I am filing a complaint with the Better Business Bureau, though I doubt that will matter since they've had 15 complaints in 2 and a half years.

TERRIBLE customer service. I beg you to spare yourself the trouble and hire someone else.

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