11060 Terrapin Station Ln
Knoxville, TN 37932
865-245-4524
I purchased a 2009 Volkswagen Jetta from National Auto Warehouse for my handicapped son in December 2012. Was told the car was in perfect condition and everything worked just like new. Was told that they could ship the car to me in Hot Springs Arkansas through their shipper for less than I could have it shipped myself. Was given an estimate of $600 and told that if it was less, the excess would be refunded to me. When the auto arrived the Satellite radio did not work. Brent Lesmerises told me to take it to the Volkswagen dealership and have it diagnosed. Brent sent me another radio for the car and promised to pay for the installation and repairs. When I submitted the receipts of approx $200 plus the $100 excess I paid for shipping, National Auto Warehouse cut off all communications with me and refused to reimburse me for the expenses. Very unprofessional and not a great way to treat their customers. It is really a shame to cheat customers out of nickles and dimes when you pay over $13,000 for an automobile. Their warranty is bogus unless you live in driving distance of Knoxville Tennessee. Buyers beware!!!
1I purchased a 2009 Volkswagen Jetta from National Auto Warehouse for my handicapped son in December 2012. Was told the car was in perfect condition and everything worked just like new. Was told that they could ship the car to me in Hot Springs Arkansas through their shipper for less than I could have it shipped myself. Was given an estimate of $600 and told that if it was less, the excess would be refunded to me. When the auto arrived the Satellite radio did not work. Brent Lesmerises told me to take it to the Volkswagen dealership and have it diagnosed. Brent sent me another radio for the car and promised to pay for the installation and repairs. When I submitted the receipts of approx $200 plus the $100 excess I paid for shipping, National Auto Warehouse cut off all communications with me and refused to reimburse me for the expenses. Very unprofessional and not a great way to treat their customers. It is really a shame to cheat customers out of nickles and dimes when you pay over $13,000 for an automobile. Their warranty is bogus unless you live in driving distance of Knoxville Tennessee. Buyers beware!!!
I purchased a 2009 Volkswagen Jetta from National Auto Warehouse for my handicapped son in December 2012. Was told the car was in perfect condition and everything worked just like new. Was told that they could ship the car to me in Hot
3I purchased a 2009 Volkswagen Jetta from National Auto Warehouse for my handicapped son in December 2012. Was told the car was in perfect condition and everything worked just like new. Was told that they could ship the car to me in Hot
Mike was very professional & took a lot of time for us to understand what we are buying. I do not know about car well enough to buy used car. When we heard the strange sounds from the car my son wanted to buy, He drove with us for 30min &
3Mike was very professional & took a lot of time for us to understand what we are buying. I do not know about car well enough to buy used car. When we heard the strange sounds from the car my son wanted to buy, He drove with us for 30min &
I am extremely satisfied with my purchase. The staff at National Auto Warehouse was very friendly and knowledgable about the car. I would recommend them to anyone looking to purchase a used car. The car was very clean and in excellent condition.
5Purchased a 2006 BMW X3 from National Auto Warehouse and had an easy, hassle free experience and walked away with a good deal and a wonderful car. I felt comfortable with the National Auto Warehouse team as their knowledge of cars and ease
3Purchased a 2006 BMW X3 from National Auto Warehouse and had an easy, hassle free experience and walked away with a good deal and a wonderful car. I felt comfortable with the National Auto Warehouse team as their knowledge of cars and ease
Please allow us the opportunity to provide you with Great customer service.
3Please allow us the opportunity to provide you with Great customer service.