Smith Volkswagen

★★★★☆
Wilmington, Delaware's source for quality Volkswagen vehicles.
  • 4304 Kirkwood Hwy

    Wilmington, DE 19808

    Map & Directions
  • 302-998-0131

Automotive

Automotive
More choices in Wilmington:
Resultset_next

LAcarGUY.com - Pacific Volkswagen

14900 Hindry Ave Hawthorne, CA

Resultset_next

Der Wagenmeister Volkswagen

19101 Newland St Huntington Beach, CA

3.5 2
Hi! Sign in to let us know how Smith Volkswagen was?
Write a Review
.

Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open a couple days after buying it. After calling the service center about the issue, I was told to come in and they'd fix it, free of charge. Upon arriving, they adamantly refused to fix the issue without charge, and Andy who claimed the issue would be fixed without charge over the phone proceeded to lie to the manager and state he'd never said any such thing, leaving me to deal with the issue myself and fix it as an out of pocket expense. In addition to the extremely poor service after my purchase, the car also has a few other parts that I had to order, and a lot of body issues that any reputable dealership would have dealt with. Smith VW is a scumbag dealer. Don't deal with them, and don't buy from them, or you WILL regret it.

1
★☆☆☆☆

Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open a couple days after buying it. After calling the service center about the issue, I was told to come in and they'd fix it, free of charge. Upon arriving, they adamantly refused to fix the issue without charge, and Andy who claimed the issue would be fixed without charge over the phone proceeded to lie to the manager and state he'd never said any such thing, leaving me to deal with the issue myself and fix it as an out of pocket expense. In addition to the extremely poor service after my purchase, the car also has a few other parts that I had to order, and a lot of body issues that any reputable dealership would have dealt with. Smith VW is a scumbag dealer. Don't deal with them, and don't buy from them, or you WILL regret it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open

3
★★★★★

Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open

 

Wait, you're the expert.

If you've been to or used Smith Volkswagen, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review