Brodheadsville Veterinary Clnc

★★★★☆

About Brodheadsville Veterinary Clnc

Pets & Animals

Pets & Animals
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Dr. Seeley is great and SOME of his staff is friendly, but not all. He has taken great care of my pets. I had to make an appt to put down my cat and the receptionist over the phone was just rude and a bit belligerent. I explained to her that I was calling to make an appt and I needed to know the price options and when I inquired why euthanasia was $100 for a small cat, she got even more rude. I told her that I just wanted to understand what was going on and that her bedside manner could use some work. She didn't care and kept rambling about "oh well........". The staff needs a bit of training where customer service is concerned, there really is no need to treat people in that manner, esp if it deals with a very grievous situation as putting down a beloved family pet. If not for that, I would have given the ratings as five stars.

4
★★★★☆

Dr. Seeley is great and SOME of his staff is friendly, but not all. He has taken great care of my pets. I had to make an appt to put down my cat and the receptionist over the phone was just rude and a bit belligerent. I explained to her that I was calling to make an appt and I needed to know the price options and when I inquired why euthanasia was $100 for a small cat, she got even more rude. I told her that I just wanted to understand what was going on and that her bedside manner could use some work. She didn't care and kept rambling about "oh well........". The staff needs a bit of training where customer service is concerned, there really is no need to treat people in that manner, esp if it deals with a very grievous situation as putting down a beloved family pet. If not for that, I would have given the ratings as five stars.

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BVC is a wonderful veterinary clinic. My fur babies have received excellent care from Dr. Seeley and all others on staff. They are prompt and efficient and do not waste time. I appreciate knowing that we will be seen at our scheduled appointment time. The BVC staff are realists. They love animals and give them 100% care but understand that most caregivers are not able to afford advanced care. They will provide all options without sugar-coating. I appreciate every part of their practice and count myself lucky to have my dogs as patients. Itravel almost an hour to see them and wouldn't change that for the world. Thank you BVC.

5
★★★★★

BVC is a wonderful veterinary clinic. My fur babies have received excellent care from Dr. Seeley and all others on staff. They are prompt and efficient and do not waste time. I appreciate knowing that we will be seen at our scheduled appointment time. The BVC staff are realists. They love animals and give them 100% care but understand that most caregivers are not able to afford advanced care. They will provide all options without sugar-coating. I appreciate every part of their practice and count myself lucky to have my dogs as patients. Itravel almost an hour to see them and wouldn't change that for the world. Thank you BVC.

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We have been going to Brodheadsville Vet Clinic for nearly 8 years. They are not perfect but Dr. Seely is a very good vet and a nice guy. It is true that he is not very personable but who can blame him? Many pet owners feed their dogs junk like Pedigree, Beneful or Purina Dog Chow. They fail to exercise or train their dogs. At the mere mention of an expensive treatment, they run out the door or put the dog down. If you are a *good* dog owner, I promise you that Dr. Seely will go out of his way to help you and you may find a few items disappear from your bill as well. Dr. Seely has saved the lives of our pets more than once and when things got beyond the scope of his equipment or expertise, he wasn't too proud to recommend someone who could help us. The previous review is correct in saying that Dr. Seely often does mention euthanasia but it is not because he is uncaring. Many of his clients are low-income families and that is often what they choose. If you tell him that you want to do "whatever it takes" he is more than willing to go down that road with you. There is a reason why there is a long waiting list for new clients. Keep up the good work Dr. Seely and BVC staff!

4
★★★★☆

We have been going to Brodheadsville Vet Clinic for nearly 8 years. They are not perfect but Dr. Seely is a very good vet and a nice guy. It is true that he is not very personable but who can blame him? Many pet owners feed their dogs junk like Pedigree, Beneful or Purina Dog Chow. They fail to exercise or train their dogs. At the mere mention of an expensive treatment, they run out the door or put the dog down. If you are a *good* dog owner, I promise you that Dr. Seely will go out of his way to help you and you may find a few items disappear from your bill as well. Dr. Seely has saved the lives of our pets more than once and when things got beyond the scope of his equipment or expertise, he wasn't too proud to recommend someone who could help us. The previous review is correct in saying that Dr. Seely often does mention euthanasia but it is not because he is uncaring. Many of his clients are low-income families and that is often what they choose. If you tell him that you want to do "whatever it takes" he is more than willing to go down that road with you. There is a reason why there is a long waiting list for new clients. Keep up the good work Dr. Seely and BVC staff!

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1 out of 1 people found this review helpful.

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I have been taking my pets here for many years. The staff has always been helpful and compassionate. Dr. Britt Seeley is very knowledgeable and will explain things thoroughly. If he is not able to help, he will direct you to someone who can. It is unfortunate that they are not open week-ends for emergency situations. I really dislike having to go elsewhere.

5
★★★★★

I have been taking my pets here for many years. The staff has always been helpful and compassionate. Dr. Britt Seeley is very knowledgeable and will explain things thoroughly. If he is not able to help, he will direct you to someone who can. It is unfortunate that they are not open week-ends for emergency situations. I really dislike having to go elsewhere.

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I bring all my dogs here and am completely satisfied with them. We recently had one of our dog pass away and the are very compassionate. We received a sympathy card from them also.

5
★★★★★

I bring all my dogs here and am completely satisfied with them. We recently had one of our dog pass away and the are very compassionate. We received a sympathy card from them also.

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Conviently located in an old historic building on Route 209, this is the closest practice to my home, so I gave them a try with a routine visit. Staff was friendly enough but the owner of the practice? He was not at all personable and I was totally less than impressed with his knowledge of my breed and a specific medial condition (exocrine pancreatic insuffiency...not *that* uncommon in canines). My neighbors like this practice, but I want vets with all the toys (ultrasound, lasers, endoscopes, etc) who know how to use them....and NOT charge enough to pay for those toys in 4 visits ...that's another practice in the Poconos

Overall -- I guess they're ok for basic pet stuff, but if things get complicated, there are better choices within 10 miles.

2
★★☆☆☆

Conviently located in an old historic building on Route 209, this is the closest practice to my home, so I gave them a try with a routine visit. Staff was friendly enough but the owner of the practice? He was not at all personable and I was totally less than impressed with his knowledge of my breed and a specific medial condition (exocrine pancreatic insuffiency...not *that* uncommon in canines). My neighbors like this practice, but I want vets with all the toys (ultrasound, lasers, endoscopes, etc) who know how to use them....and NOT charge enough to pay for those toys in 4 visits <g>...that's another practice in the Poconos <g>

Overall -- I guess they're ok for basic pet stuff, but if things get complicated, there are better choices within 10 miles.

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0 out of 1 people found this review helpful.

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I used to take all of my pets to this Clinic and have since stopped. I believe they are knowledgeable when it comes to common pets, such as cats and dogs, but lack any real concern for smaller ones like rabbits. I think their recommendation for me everytime has been to put my pet down. I like that they are cost-considerate, but that sometimes comes off as being uncaring.

3
★★★☆☆

I used to take all of my pets to this Clinic and have since stopped. I believe they are knowledgeable when it comes to common pets, such as cats and dogs, but lack any real concern for smaller ones like rabbits. I think their recommendation for me everytime has been to put my pet down. I like that they are cost-considerate, but that sometimes comes off as being uncaring.

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I have been taking my pets here for years and always love the friendly staff and wonderful doctors. My pets are always treated like one of there own. Prices are right and you can't get better service.

5
★★★★★

I have been taking my pets here for years and always love the friendly staff and wonderful doctors. My pets are always treated like one of there own. Prices are right and you can't get better service.

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