Carnegie Hotel

★★★★☆
  • 1216 W State Of Franklin Rd

    Johnson City, TN 37604

    Map & Directions
  • 423-979-6400

About Carnegie Hotel

Hours
Mon. - Sun. 24 Hours

Hotels & Travel

Hotels & Travel
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At this point, the Carnagie is the best hotel in Johnson City. The rooms are beautifully appointed, and the bathrooms have to be seen to be believed. They are HUGE. It has lovely public rooms and banquet spaces. The Wellington Restaurant on site is good, but spendy. It is located right across from ETSU, and next to the Millenium Center, so it is convenient for people attending conferences.

4
★★★★☆

At this point, the Carnagie is the best hotel in Johnson City. The rooms are beautifully appointed, and the bathrooms have to be seen to be believed. They are HUGE. It has lovely public rooms and banquet spaces. The Wellington Restaurant on site is good, but spendy. It is located right across from ETSU, and next to the Millenium Center, so it is convenient for people attending conferences.

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I had a massage there in 2008 while staying at the hotel. It was a great massage and since my SIL is getting married there in October 2010 I am looking forward to another massage and this time a pedicure!

2
★★★★☆

I had a massage there in 2008 while staying at the hotel. It was a great massage and since my SIL is getting married there in October 2010 I am looking forward to another massage and this time a pedicure!

Pros: Great environment

Cons: A little expensive

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After visiting Austin Springs Spa, I am officially hooked! From my first phone call to book an appointment through the check out process, I was handled by a professional, courteous staff. The spa itself is top-notch, offering traditional as well as cutting-edge services that exceed all other spas I've visited. My favorite services are the 90-minute massage (worth every penny) and the "four-hands" massage. If you're anxious about having a male massage therapist - don't be - he is extremely professional and did a fantastic job! The skin care services are amazing; I've had Signature, Diamond Microderm and Glycolic facials with Angela and her knowledge and attention to detail is the best I've come across. The hair salon, although more expensive than other salons in the area is worth the extra cost with its tranquil environment and excellent scalp massage. Also, since it is open every day except Sunday, you can usually make appointments that fit your schedule instead of waiting weeks as is the case for many other spas in the area that offer limited availability. Overall, Austin Springs is an upscale facility that offers impeccable service by a caring and courteous staff....there is no reason to go anywhere else!

2
★★★★★

After visiting Austin Springs Spa, I am officially hooked! From my first phone call to book an appointment through the check out process, I was handled by a professional, courteous staff. The spa itself is top-notch, offering traditional as well as cutting-edge services that exceed all other spas I've visited. My favorite services are the 90-minute massage (worth every penny) and the "four-hands" massage. If you're anxious about having a male massage therapist - don't be - he is extremely professional and did a fantastic job! The skin care services are amazing; I've had Signature, Diamond Microderm and Glycolic facials with Angela and her knowledge and attention to detail is the best I've come across. The hair salon, although more expensive than other salons in the area is worth the extra cost with its tranquil environment and excellent scalp massage. Also, since it is open every day except Sunday, you can usually make appointments that fit your schedule instead of waiting weeks as is the case for many other spas in the area that offer limited availability. Overall, Austin Springs is an upscale facility that offers impeccable service by a caring and courteous staff....there is no reason to go anywhere else!

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My initial experience with Austin Springs Spa was fabulous! When I booked my appointment, the person on the phone seemed very knowledgeable and helpful. Upon arriving, I was greeted with friendly faces and was then escorted to the hallway where I was treated with a soothing neckwrap. My nail technician, Wendy, was unbelievable! I received the best manicure and pedicure. She is not only sweet, but also very meticulous with her services. I would suggest Austin Springs Spa to anyone who was looking to be pampered.

2
★★★★★

My initial experience with Austin Springs Spa was fabulous! When I booked my appointment, the person on the phone seemed very knowledgeable and helpful. Upon arriving, I was greeted with friendly faces and was then escorted to the hallway where I was treated with a soothing neckwrap. My nail technician, Wendy, was unbelievable! I received the best manicure and pedicure. She is not only sweet, but also very meticulous with her services. I would suggest Austin Springs Spa to anyone who was looking to be pampered.

Pros: great service, lovely atmosphere, front desk staff friendly

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Austin Springs Spa and Salon is the best spa in this region and beyond! The reception staff is very knowlegeable and politely assists you in planning your relaxing day at the spa. The services are top notch also offering additional aspects of traditional treatments. After the planning and greetings from the lovely spa attendants, the therapists whisk you away to a paradise that exceeds all of your expectations. The best skin care specialist is Eva. Once she puts her magazine down and gets off the counter, she is on the ball, giving her clients that facial glow they have come to expect from Austin Springs. I have also become addicted to Scott, the massage therapist with the magical hands! My satifaction with Austin Springs Spa is continuously built upon by the separate call center to accurately book my appointments and front desk retail specialists to help me purchase the products to continue my spa experience at home.

2
★★★★★

Austin Springs Spa and Salon is the best spa in this region and beyond! The reception staff is very knowlegeable and politely assists you in planning your relaxing day at the spa. The services are top notch also offering additional aspects of traditional treatments. After the planning and greetings from the lovely spa attendants, the therapists whisk you away to a paradise that exceeds all of your expectations. The best skin care specialist is Eva. Once she puts her magazine down and gets off the counter, she is on the ball, giving her clients that facial glow they have come to expect from Austin Springs. I have also become addicted to Scott, the massage therapist with the magical hands! My satifaction with Austin Springs Spa is continuously built upon by the separate call center to accurately book my appointments and front desk retail specialists to help me purchase the products to continue my spa experience at home.

Pros: great reception staff, relaxing ambiance, champagne w/pedicures

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In the area for business and as a guy I was a bit concerned about having any treatment - I am not used to such things. The staff, the service, and the treatment (sport facial or something and a haircut) have convinced me this should be the place and the way to decompress. I was warmly greated and waited on hand and foot until my service which was fantastic. I now take time in new york to do the same about once a month, but nothing compares to the true southern hospitality and service that I received here.
Ask for Elizabeth (I think) for a haircut, and Mandy (I definitely remember) for the facial treatments.

2
★★★★★

In the area for business and as a guy I was a bit concerned about having any treatment - I am not used to such things. The staff, the service, and the treatment (sport facial or something and a haircut) have convinced me this should be the place and the way to decompress. I was warmly greated and waited on hand and foot until my service which was fantastic. I now take time in new york to do the same about once a month, but nothing compares to the true southern hospitality and service that I received here.
Ask for Elizabeth (I think) for a haircut, and Mandy (I definitely remember) for the facial treatments.

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My job requires me to travel all over the US and I have visited numerous spas and I found that the best is in my back yard. Austin Springs Spa has the most courteous staff, qualifies therapists and the best facitlies that I have encountered anywhere. I visit the spa 4-5 times on a monthly basis for a variety of services and I have never been dissappointed. I even convinced my husband to go in for a spa treatment and he is a regular now! If you are in the Tri-Cities area, you can't miss an appointment at this spa!

2
★★★★★

My job requires me to travel all over the US and I have visited numerous spas and I found that the best is in my back yard. Austin Springs Spa has the most courteous staff, qualifies therapists and the best facitlies that I have encountered anywhere. I visit the spa 4-5 times on a monthly basis for a variety of services and I have never been dissappointed. I even convinced my husband to go in for a spa treatment and he is a regular now! If you are in the Tri-Cities area, you can't miss an appointment at this spa!

Pros: Very professional staff, lovely facilities, extensive services.

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Austin Springs Spa and Salon is a must if you are visiting or live in the tri-cities area! Their facility is absolutely lovely, and their staff is very professional, knowledgable, and friendly! I stay in the Carnegie Hotel quite frequently on business trips, and it is very nice having such a wonderful spa there to help me relax and unwind after work. Make sure to call ahead though. The good news must be out, because the appointments at this spa are in high demand. They offer a variety of services including body, skin, nail, and hair. Take it from me, you'll want to take advantage of all if you can make the time!!

2
★★★★★

Austin Springs Spa and Salon is a must if you are visiting or live in the tri-cities area! Their facility is absolutely lovely, and their staff is very professional, knowledgable, and friendly! I stay in the Carnegie Hotel quite frequently on business trips, and it is very nice having such a wonderful spa there to help me relax and unwind after work. Make sure to call ahead though. The good news must be out, because the appointments at this spa are in high demand. They offer a variety of services including body, skin, nail, and hair. Take it from me, you'll want to take advantage of all if you can make the time!!

Pros: beautiful ambience, great location, polished staff, large variety of services,

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Austin Springs has the best spa environment in the area; beautiful treatrment rooms and the nail tech I had was excellent and very professional.

2
★★★★★

Austin Springs has the best spa environment in the area; beautiful treatrment rooms and the nail tech I had was excellent and very professional.

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This spa was the absolute worst spa I have ever been to. The director was so completely rude and snobby that it is apparent that she needs to be in charge of a sorority rather than a spa. The front desk attendants didnt have any idea how to deal with the public and were rude as well. The only great thing about my visit was my service and my service provider. But it is beyond me why such wonderful employees would want to work in such a terrible spa. Since my visit, I have talked to other people as far as virginia who have said the the same thing. Dont waste youre money, go somewhere else.

0
★☆☆☆☆

This spa was the absolute worst spa I have ever been to. The director was so completely rude and snobby that it is apparent that she needs to be in charge of a sorority rather than a spa. The front desk attendants didnt have any idea how to deal with the public and were rude as well. The only great thing about my visit was my service and my service provider. But it is beyond me why such wonderful employees would want to work in such a terrible spa. Since my visit, I have talked to other people as far as virginia who have said the the same thing. Dont waste youre money, go somewhere else.

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Lack of attention to their customers for example, I just finished my 80 minute massage and then was passed off to one of their couches near the work out room. I practically sat there for 30 minutes and after a while I walked up front to find my aesthetician (Counts?), and she was sitting on the counter reading a magazine. Now what is up with that? You pay hundreds of dollars for good service and you get The Johnson City local Mall type service. If you can at all, go to Asheville if you want five star quality services.

0
★☆☆☆☆

Lack of attention to their customers for example, I just finished my 80 minute massage and then was passed off to one of their couches near the work out room. I practically sat there for 30 minutes and after a while I walked up front to find my aesthetician (Counts?), and she was sitting on the counter reading a magazine. Now what is up with that? You pay hundreds of dollars for good service and you get The Johnson City local Mall type service. If you can at all, go to Asheville if you want five star quality services.

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One would expect a spa to be a place where you go to be pampered and to ease the stress of daily aggravations. Unfortunately, Austin Springs Spa is ruined by their terrible reception. No thank you, no smile...basically rude and unwelcoming even though I was purchasing hundreds of dollars of spa services. The spa services I have had there have been good, but who wants to go to a spa that puts you in a bad mood as soon as you walk in the door? The owner should fire the horrible receptionist because she is ruining it for an otherwise nice spa.

0
★☆☆☆☆

One would expect a spa to be a place where you go to be pampered and to ease the stress of daily aggravations. Unfortunately, Austin Springs Spa is ruined by their terrible reception. No thank you, no smile...basically rude and unwelcoming even though I was purchasing hundreds of dollars of spa services. The spa services I have had there have been good, but who wants to go to a spa that puts you in a bad mood as soon as you walk in the door? The owner should fire the horrible receptionist because she is ruining it for an otherwise nice spa.

Pros: great esthetician Eva and Angela is fantastic for mani/pedi

Cons: horrible receptionist with blond hair (don't know her name), others may be nice

 

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