Encore Shoes

★★☆☆☆

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Opening Ceremony

35 Howard St # 1 # 1 New York, NY

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Kirna Zabete

96 Greene Street New York, NY

2.0 4
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I have shopped at this store a couple of times now and all I have to say are great things. Everytime I go in just to "see" what their latest styles are I have to admit I end up picking up a pr or two! They carry great brands the trendiest and exclusive styles from their own label Lollipop, Chinese Laundry, Paris Hilton, Jessica, and BCBG. They do not except returns but everyone knows this before they purchase the item! People should just stop being lazy and start trying on shoes so they wont have problem! Never had problems here!

2
★★★★★

I have shopped at this store a couple of times now and all I have to say are great things. Everytime I go in just to "see" what their latest styles are I have to admit I end up picking up a pr or two! They carry great brands the trendiest and exclusive styles from their own label Lollipop, Chinese Laundry, Paris Hilton, Jessica, and BCBG. They do not except returns but everyone knows this before they purchase the item! People should just stop being lazy and start trying on shoes so they wont have problem! Never had problems here!

Pros: Exclusive brands at a great price

Cons: Sell out quickly

.

I think the staff if very rude. I bought a pair of shoes and the day after I try to change them because they didn't go well with my outfit. Well, short story long, they were rude, didn't receive me well, etc etc. Think twice before you by something there

0
★☆☆☆☆

I think the staff if very rude. I bought a pair of shoes and the day after I try to change them because they didn't go well with my outfit. Well, short story long, they were rude, didn't receive me well, etc etc. Think twice before you by something there

Pros: nothing

Cons: everything in general

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I found a cute pair of boots that were marked $40 but according to the salesman should have been $50. He gave them to me for the lower price. The problem was 3 days later I found the exact boots at Bag Man on W 34th St for $27. I'm living in the city on a budget, and $13 is a big difference for me. Also Lollipop does not take returns, only exchanges within 7 days. I would not shop here again.

0
★☆☆☆☆

I found a cute pair of boots that were marked $40 but according to the salesman should have been $50. He gave them to me for the lower price. The problem was 3 days later I found the exact boots at Bag Man on W 34th St for $27. I'm living in the city on a budget, and $13 is a big difference for me. Also Lollipop does not take returns, only exchanges within 7 days. I would not shop here again.

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I am an avid shoe-shopper and NEVER have I encountered a store as distasteful as this one. I purchased a pair of shoes that are absolutely unwearable (made incorrectly, especially for $80) and I was vehemently denied the right to exchange them! I had spent a large amount of money on my first trip into the store and, as anyone is sales knows, it is much easier to keep a customer than to gain a new one. I was insulted by the Manager, who was rude and condescending. He referred to me as "Sweetie" the entire time I was in the store. I explained to him that I was not his "Sweetie" and he yelled that he was "done talking to me" and then walked away from me. He also would not let me speak to the owner (who also owns a shop in Brooklyn), claiming he was "unable to contact him himself."

0
★☆☆☆☆

I am an avid shoe-shopper and NEVER have I encountered a store as distasteful as this one. I purchased a pair of shoes that are absolutely unwearable (made incorrectly, especially for $80) and I was vehemently denied the right to exchange them! I had spent a large amount of money on my first trip into the store and, as anyone is sales knows, it is much easier to keep a customer than to gain a new one. I was insulted by the Manager, who was rude and condescending. He referred to me as "Sweetie" the entire time I was in the store. I explained to him that I was not his "Sweetie" and he yelled that he was "done talking to me" and then walked away from me. He also would not let me speak to the owner (who also owns a shop in Brooklyn), claiming he was "unable to contact him himself."

Cons: rude staff, very unprofessional

 

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