Dolce Hair & Tanning

★★★★☆
  • 2457 E Main St # 1G

    Waterbury, CT 06705

    Map & Directions
  • 203-591-9447

Personal Services

Personal Services
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Hello everyone:) I went to dolce two weeks ago on a Saturday.
Let me open by saying that I was scared out of mind to go here because I have had the same hairdresser for four years (he decided to pursue his career in LA, lucky man!)
Anyway, I had received a gift card for my birthday and decided to give it a go.
Before actually booking my appointment I did what any girl would. I checked out the reviews (which was my main reason for writing this tonight) , I also called the salon to ask some questions about the staff and hair color products they use.
When I read the reviews I was uneasy about booking, but once I called the salon and asked some of my FaceBook friends about their experience at Dolce I was a bit more at ease as they had nothing but positive things to say.
Okay, start to finish! When I called in to ask a million questions (lol) the person that I spoke with was extremely knowledgable and had a prompt answer to all my questions. I was impressed! The day of my appointment I had car trouble and unfortunately didn't make it in until 15 minutes after my appointment time. They said it was no problem and still took me in right away when I arrived.
My hairdresser was the sweetest girl and we had an instant bond (she's a keeper!) I only booked for a cut, but after seeing all of the beautiful styling and color work that the other customers were leaving with, I decided to get a mini makeover!
I had a partial foil, two different colors , cut and style. AWESOME
I honestly couldn't be happier. The entire experience was top notch from the customer service and energy the salon gives you to the skill set of it's staff. It was so exciting to see all of the different looks this salon had produced that day. The staff all seemed to work well together and the owner is a doll:)
Needless to say, I will be going back every five weeks for my touch up's and I would strongly recommend this salon to anyone who is looking for quality hairstyling.

5
★★★★★

Hello everyone:) I went to dolce two weeks ago on a Saturday.
Let me open by saying that I was scared out of mind to go here because I have had the same hairdresser for four years (he decided to pursue his career in LA, lucky man!)
Anyway, I had received a gift card for my birthday and decided to give it a go.
Before actually booking my appointment I did what any girl would. I checked out the reviews (which was my main reason for writing this tonight) , I also called the salon to ask some questions about the staff and hair color products they use.
When I read the reviews I was uneasy about booking, but once I called the salon and asked some of my FaceBook friends about their experience at Dolce I was a bit more at ease as they had nothing but positive things to say.
Okay, start to finish! When I called in to ask a million questions (lol) the person that I spoke with was extremely knowledgable and had a prompt answer to all my questions. I was impressed! The day of my appointment I had car trouble and unfortunately didn't make it in until 15 minutes after my appointment time. They said it was no problem and still took me in right away when I arrived.
My hairdresser was the sweetest girl and we had an instant bond (she's a keeper!) I only booked for a cut, but after seeing all of the beautiful styling and color work that the other customers were leaving with, I decided to get a mini makeover!
I had a partial foil, two different colors , cut and style. AWESOME
I honestly couldn't be happier. The entire experience was top notch from the customer service and energy the salon gives you to the skill set of it's staff. It was so exciting to see all of the different looks this salon had produced that day. The staff all seemed to work well together and the owner is a doll:)
Needless to say, I will be going back every five weeks for my touch up's and I would strongly recommend this salon to anyone who is looking for quality hairstyling.

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I was at Dolce recently for a haircut. The first red flag rose when the hair dresser Nicole told me my hair was very uneven as she was cutting it. Ironically, my previous haircut was done by a hair dresser at Dolce. I went in for a trim, I repeat, a trim. I left with inches off, layers, angles and bangs. I held back tears when I saw the finished product. I broke out in tears in my car. Once I got home and was able to fully inspect my haircut, I noticed the icing on the cake. One side of my hair was completely uneven. The angles started in one place then got long, then short, then long and so forth. It was more chopped than angled on that particular side. I recently went for a trim elsewhere and I had hairdressers stand around my seat amazed that a haircut could be so bad. Honestly, I was offended when I was dolce charged me for the haircut because I knew it was horrible. In addition, I strongly feel the hairdresser also knew it was horrible because as soon as she was done she said I could go back and have it fixed if I didnt like it. I thought the point was to do it right the first time? Is that not what I am paying for? Lastly, I tried the tanning there and couldnt even last the whole month I paid for. Not only were the rooms absolutely filthy and dusty, after two weeks of tanning I had no increase in color at all. I wore a tanning sticker for the two weeks I tanned there. Needless to say, Im back at Salon Odette in Middlebury where a haircut can run me $60, but Id rather pay to have what I want, not what the hairdresser feels like doing as if my hair will grow back overnight. After tanning for TWO DAYS at What a Tan in Naugatuck, my tanning sticker showed a tanning mark. Never again.

1
★☆☆☆☆

I was at Dolce recently for a haircut. The first red flag rose when the hair dresser Nicole told me my hair was very uneven as she was cutting it. Ironically, my previous haircut was done by a hair dresser at Dolce. I went in for a trim, I repeat, a trim. I left with inches off, layers, angles and bangs. I held back tears when I saw the finished product. I broke out in tears in my car. Once I got home and was able to fully inspect my haircut, I noticed the icing on the cake. One side of my hair was completely uneven. The angles started in one place then got long, then short, then long and so forth. It was more chopped than angled on that particular side. I recently went for a trim elsewhere and I had hairdressers stand around my seat amazed that a haircut could be so bad. Honestly, I was offended when I was dolce charged me for the haircut because I knew it was horrible. In addition, I strongly feel the hairdresser also knew it was horrible because as soon as she was done she said I could go back and have it fixed if I didnt like it. I thought the point was to do it right the first time? Is that not what I am paying for? Lastly, I tried the tanning there and couldnt even last the whole month I paid for. Not only were the rooms absolutely filthy and dusty, after two weeks of tanning I had no increase in color at all. I wore a tanning sticker for the two weeks I tanned there. Needless to say, Im back at Salon Odette in Middlebury where a haircut can run me $60, but Id rather pay to have what I want, not what the hairdresser feels like doing as if my hair will grow back overnight. After tanning for TWO DAYS at What a Tan in Naugatuck, my tanning sticker showed a tanning mark. Never again.

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First off I don't know how they are not shut down for health violations. This place is disgusting. They do not take precautions with the makeup. They double dip the brushes, thought I was going to catch something nasty. I needed my makeup done for an event, so I had to deal. Bad choice, my face broke put sooo bad. The girl that did it was highly unprofessional. Do not go there. There are much better places. You have been warned!

1
★☆☆☆☆

First off I don't know how they are not shut down for health violations. This place is disgusting. They do not take precautions with the makeup. They double dip the brushes, thought I was going to catch something nasty. I needed my makeup done for an event, so I had to deal. Bad choice, my face broke put sooo bad. The girl that did it was highly unprofessional. Do not go there. There are much better places. You have been warned!

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Business Response:

Hello Sam R., My name is Anna Rinaldi-Cuevas. I am the owner of Dolce LLC. I came across this review and would like to address some of its content. I would like to say that all salons in CT are under the scrutiny of the Connecticut Department of Public Health and are randomly inspected several times annually. Dolce LLC has passed every inspection without a single infraction for as long as we have been in business. I want to assure you and other readers that we take sanitation practices very seriously. All of our makeup brushes are sanitized with an EPA-registered cleanser after each client. Some of the brush cleansers we use are Face Secrets Makeup Brush Cleansing Towelettes and Tempo Makeup and Brush Sanitizer. As far as "double dipping" our brushes, after every service provided our makeup palettes are misted with the same sanitizers to avoid any cross contamination. This is standard practice for every salon and makeup artist. For liquids and creams (ex. mascara, lip gloss, etc.) we use disposable applicators each time more product is needed. To address your breakout, I can assure you that it had nothing to do with the cleanliness of our products and tools, but possibly an ingredient in the products. I sincerely apologize that you had a reaction to the cosmetics and wish you had contacted us to try to deduce which ingredient caused the irritation to avoid any future incidents with any cosmetic line and/or salon. Anna Rinaldi-Cuevas Owner Dolce LLC
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I LOVE LOVE LOVE Dolce.. I bagan going to dolce when I found out some of my former classmates worked there.. Since then over a year ago I refuse to go anywhere else.. I have my entire wedding party done there and they all came out amazing. My Husband and I also have experienced their massages.. What a wonderful job. Every employee has always been so helpful everytime I've been there.. Best salon around!!!!!!!

5
★★★★★

I LOVE LOVE LOVE Dolce.. I bagan going to dolce when I found out some of my former classmates worked there.. Since then over a year ago I refuse to go anywhere else.. I have my entire wedding party done there and they all came out amazing. My Husband and I also have experienced their massages.. What a wonderful job. Every employee has always been so helpful everytime I've been there.. Best salon around!!!!!!!

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I am a long time client of Annas. I absolutely love what she does with my hair. People always ask me where I go. Anna is the best. I went to a few of the other girls when she was on maternity or booked and they are very nice too. Great place, clean, good prices and excellent skills!

5
★★★★★

I am a long time client of Annas. I absolutely love what she does with my hair. People always ask me where I go. Anna is the best. I went to a few of the other girls when she was on maternity or booked and they are very nice too. Great place, clean, good prices and excellent skills!

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Color and cut look great. The stylist even showed me how to recreate the look at home, and let me say, that mini class was a miracle! I have never gotten so many compliments from a new hair style! I would recommend this salon to everyone. Just one thing, but its just a personal preferance, I would go on a week day next time! I had been there on a Tuesday, and it was busy but not packed. However, this time I made my appointment for a Saturday, and the place was super busy. Still had great service, just a little bit crowded for me!

5
★★★★★

Color and cut look great. The stylist even showed me how to recreate the look at home, and let me say, that mini class was a miracle! I have never gotten so many compliments from a new hair style! I would recommend this salon to everyone. Just one thing, but its just a personal preferance, I would go on a week day next time! I had been there on a Tuesday, and it was busy but not packed. However, this time I made my appointment for a Saturday, and the place was super busy. Still had great service, just a little bit crowded for me!

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I purchased a valentines day package called "the enchanted massage" for my fiance this year. We enjoyed our visit today and I was very pleased. I receive massages on a monthly basis at a spa in the city because I am living there, but this visit was one of the best. My fiance loved the strawberries and champagne too. This place deserves A LOT OF CREDIT. They are on their toes when it comes to customer service. My fiance loved her gift!

5
★★★★★

I purchased a valentines day package called "the enchanted massage" for my fiance this year. We enjoyed our visit today and I was very pleased. I receive massages on a monthly basis at a spa in the city because I am living there, but this visit was one of the best. My fiance loved the strawberries and champagne too. This place deserves A LOT OF CREDIT. They are on their toes when it comes to customer service. My fiance loved her gift!

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I really like this salon. I read some reviews that made me a little nervous to go, but dolce came highly recomended by the ladies in my office. I used box color and really messed up my hair BAD. I booked a consultation to see if they could fix it, and they ended up doing fixing it that day. They are def more experienced than most hairdressers I have seen, because I went to three different places before I went there, and the other salons made it seem like it was impossible to fix and they all wanted to charge me over $200! At dolce, daniele made it seem effortless and only charged me $85. Go to dolce!

5
★★★★★

I really like this salon. I read some reviews that made me a little nervous to go, but dolce came highly recomended by the ladies in my office. I used box color and really messed up my hair BAD. I booked a consultation to see if they could fix it, and they ended up doing fixing it that day. They are def more experienced than most hairdressers I have seen, because I went to three different places before I went there, and the other salons made it seem like it was impossible to fix and they all wanted to charge me over $200! At dolce, daniele made it seem effortless and only charged me $85. Go to dolce!

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I had an amazing time at dolce! I was there for a facial massage mani pedi and also a color and a blowdry! I was so relaxed it was the best facial and massage i ever got!! I got a hot stone massage and words cant even explain how great this was!! I cant wait to go again!! Im also more then happy about my hairr! the color came out fantastic i have blonde hair and where ever i got i always have a problem they can never get the right color! but at dolce they sure did!! im sooo happy and i deff recommend it for everyone else .. and i also rebooked. my hairdresser knew what she was talking about when it came to coloring hair!!

5
★★★★★

I had an amazing time at dolce! I was there for a facial massage mani pedi and also a color and a blowdry! I was so relaxed it was the best facial and massage i ever got!! I got a hot stone massage and words cant even explain how great this was!! I cant wait to go again!! Im also more then happy about my hairr! the color came out fantastic i have blonde hair and where ever i got i always have a problem they can never get the right color! but at dolce they sure did!! im sooo happy and i deff recommend it for everyone else .. and i also rebooked. my hairdresser knew what she was talking about when it came to coloring hair!!

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Thought the staff was very nice. However, in saying that the first time I came I had my eyelashe extensions done and I can say at first they were lovely but evidently the women doing my lashes used as excessive amount of glue and the two days later my lashes were white and were falling down in my eyes. I answered a survey and was told that they would do a complimentary service for me if I came in. When I did the only I was told was I would have to suffer through it and when they came off they would be glad to do them again and I should have said something earlier. I agree with that, but when you have a business and a paying client tells you that they're not happy with the results when you come back, there should be more than apoligies given. I really don't want free service from anyone, but what I do want is the service I pay for to last and not embarrass me because it looks bad. But, Someone to at least say the next time you come in the service will be on us because of the bad experience. I did not get that. So, I will not do lashes there again. Unfortunately, it seems you really have to investigate the staff a little closer because. I don't really think the women who did my lashes knew what she was doing. What ever happen to the old saying the customer is always right. NOT AT DOLCE'S. The Hair was good, but I do think they need to give you prices on hair care. Not just charge you and then when you asked how is this or how much is that. They can't answer BAD WAY TO DO BUSINESS!

1
★☆☆☆☆

Thought the staff was very nice. However, in saying that the first time I came I had my eyelashe extensions done and I can say at first they were lovely but evidently the women doing my lashes used as excessive amount of glue and the two days later my lashes were white and were falling down in my eyes. I answered a survey and was told that they would do a complimentary service for me if I came in. When I did the only I was told was I would have to suffer through it and when they came off they would be glad to do them again and I should have said something earlier. I agree with that, but when you have a business and a paying client tells you that they're not happy with the results when you come back, there should be more than apoligies given. I really don't want free service from anyone, but what I do want is the service I pay for to last and not embarrass me because it looks bad. But, Someone to at least say the next time you come in the service will be on us because of the bad experience. I did not get that. So, I will not do lashes there again. Unfortunately, it seems you really have to investigate the staff a little closer because. I don't really think the women who did my lashes knew what she was doing. What ever happen to the old saying the customer is always right. NOT AT DOLCE'S. The Hair was good, but I do think they need to give you prices on hair care. Not just charge you and then when you asked how is this or how much is that. They can't answer BAD WAY TO DO BUSINESS!

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Great salon and spa. The staff is very sweet and professional. My husband bought me a gift certificate for christmas for the "spa galore" package, and I enjoyed it so much that I asked for another card for Valentines day! I had high lights done by Stacey, and I must say, this is the best my hair has ever looked! The girls are really very nice and the salon is beautiful. Thank you Dolce!

5
★★★★★

Great salon and spa. The staff is very sweet and professional. My husband bought me a gift certificate for christmas for the "spa galore" package, and I enjoyed it so much that I asked for another card for Valentines day! I had high lights done by Stacey, and I must say, this is the best my hair has ever looked! The girls are really very nice and the salon is beautiful. Thank you Dolce!

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I am absolutely shocked at the review under me. Dolce is an amazing upscale salon all the staff is very professional and very well trained. i was treated very well from the second i walked into the business. sounds to me the the person has some bad blood between somebody or is very jealous of Anna. the other bad review is noticeably written by the same person. One of the greatest things i noticed right away was how tactful the girls are they seem like best friends. especially the original girls from there previous location i would totally disregard that last review. 5 *s 100 percent.

5
★★★★★

I am absolutely shocked at the review under me. Dolce is an amazing upscale salon all the staff is very professional and very well trained. i was treated very well from the second i walked into the business. sounds to me the the person has some bad blood between somebody or is very jealous of Anna. the other bad review is noticeably written by the same person. One of the greatest things i noticed right away was how tactful the girls are they seem like best friends. especially the original girls from there previous location i would totally disregard that last review. 5 *s 100 percent.

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I was very unsatisfied! I normally never bad mouth a business because they may have been having a bad day but as I had gone there a few times it seems these girls are more into talking about their clients behind their backs then they are about taking care of their clients! Very unprofessional. They even talk about eachother. You can tell these girls have alot of problems behind closed doors. I felt like I was in high school all over again. I will never go back and I most certainly will take all my friends and family elsewhere!

1
★☆☆☆☆

I was very unsatisfied! I normally never bad mouth a business because they may have been having a bad day but as I had gone there a few times it seems these girls are more into talking about their clients behind their backs then they are about taking care of their clients! Very unprofessional. They even talk about eachother. You can tell these girls have alot of problems behind closed doors. I felt like I was in high school all over again. I will never go back and I most certainly will take all my friends and family elsewhere!

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Business Response:

Hello Renee, My name is Anna Rinaldi. I am the owner of Dolce llc. I came across your review on the insider pages web site and i wanted to appoligize to you personally. I have searched our data base and connot find any information under the name "Renee M." in our client listings for the month of December 2010. We have very strict policies on gossip in the salon, as we strive to promote a friendly atmosphere. Any information you can provide on the services you recieved and the stylist you were with that day would be a tremendous help to me. We truly appreciate all of our clients and the business you bring in. Hopefully we can make it up to you. I am more than willing to provide complimentary services for you. It is my promise that i will bring this to my staff's attention for our upcoming monthly meeting. With deepest appoligies, Anna Rinaldi Owner Dolce llc dolcellc@yahoo.com www.dolcellc.com (203) 591-9447
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The girls there are rude and disrespectful. There all about gossip. I heard them talk about a client then she walked in and they acted so fake to her. They don't care about no one....only themselves. Ill never go back there.

1
★☆☆☆☆

The girls there are rude and disrespectful. There all about gossip. I heard them talk about a client then she walked in and they acted so fake to her. They don't care about no one....only themselves. Ill never go back there.

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0 out of 2 people found this review helpful.

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Such a pleasant relaxing expierience. My hairdresser, Deena, was so professional and what a great outcome. I was so pleased, my new cut and color came out fantastic. Deena, gives the most fantastic shampoo, you won't want to get up from the chair. I would recommend her to anyone. Thanks, Deena, for the new dew.

5
★★★★★

Such a pleasant relaxing expierience. My hairdresser, Deena, was so professional and what a great outcome. I was so pleased, my new cut and color came out fantastic. Deena, gives the most fantastic shampoo, you won't want to get up from the chair. I would recommend her to anyone. Thanks, Deena, for the new dew.

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2 out of 2 people found this review helpful.

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From the moment I walked in I was treated like a VIP w/ a tour and the beverage of my choice. This place is so classy and relaxing but the cherry on top was definitely the service from the staff. They all greeted me w/ a friendly hello and a great big smile! I went from a long do to a short one and it worked out GREAT! Chris was my hairdresser! I love this place and can't wait to go ack for my day of beauty!

5
★★★★★

From the moment I walked in I was treated like a VIP w/ a tour and the beverage of my choice. This place is so classy and relaxing but the cherry on top was definitely the service from the staff. They all greeted me w/ a friendly hello and a great big smile! I went from a long do to a short one and it worked out GREAT! Chris was my hairdresser! I love this place and can't wait to go ack for my day of beauty!

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2 out of 2 people found this review helpful.

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Let me say that the staff at this salon is WONDERFUL! I booked my Wedding party there and all 13 of my girls were VERY PLEASED. In fact theyare all regular clients there now! Anna is an amazing stylist and she is very passionate about her work. We were there at 6am for my wedding day, and while we were dragging eachother in, the staff was bright eyed and ready to make us beautiful! They put out a breakfast spread and drinks. They even played my wedding cd while we got our hair and make-up done! Not to mention, there are tons of advantages for bridal parties like discounted tanning packages and airbrush tanning. Discounts on proucts etc... When you book your party there, they treat you as a VIP! They are very welcoming and very accomodating! Anna said to me, "sky is the limit for my clients" and she makes sure to go above and beyond for everyone. I was so pleased that i felt i needed to somehoe share this with others! Hope it was helpful!

5
★★★★★

Let me say that the staff at this salon is WONDERFUL! I booked my Wedding party there and all 13 of my girls were VERY PLEASED. In fact theyare all regular clients there now! Anna is an amazing stylist and she is very passionate about her work. We were there at 6am for my wedding day, and while we were dragging eachother in, the staff was bright eyed and ready to make us beautiful! They put out a breakfast spread and drinks. They even played my wedding cd while we got our hair and make-up done! Not to mention, there are tons of advantages for bridal parties like discounted tanning packages and airbrush tanning. Discounts on proucts etc... When you book your party there, they treat you as a VIP! They are very welcoming and very accomodating! Anna said to me, "sky is the limit for my clients" and she makes sure to go above and beyond for everyone. I was so pleased that i felt i needed to somehoe share this with others! Hope it was helpful!

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2 out of 2 people found this review helpful.

 

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