Ace Spas

★☆☆☆☆

About Ace Spas

Categories
  • Health Spas
  • Hot Tubs & Spas
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Buyer beware, while they may sell a good spa, they don't stand behind their products. Your hot tub WILL require service at some point, possibly multiple times for jets, or pumps or heater, and this is where Ace Spas falls flat, they just don't care or seem to care, as they don't put any effort to fix issues that are under warranty. I've had multiple problems arise with my hot tub and I've had to fight every time to get the issue fixed. They also charge a service fee for warranty work, which they never mentioned prior to the sale, so don't think this 10 year warranty will mean it doesn't cost you anything going forward. Take my recommendation, stay away and buy elsewhere unless you like waiting forever for something to get fixed.

1
★☆☆☆☆

Buyer beware, while they may sell a good spa, they don't stand behind their products. Your hot tub WILL require service at some point, possibly multiple times for jets, or pumps or heater, and this is where Ace Spas falls flat, they just don't care or seem to care, as they don't put any effort to fix issues that are under warranty. I've had multiple problems arise with my hot tub and I've had to fight every time to get the issue fixed. They also charge a service fee for warranty work, which they never mentioned prior to the sale, so don't think this 10 year warranty will mean it doesn't cost you anything going forward. Take my recommendation, stay away and buy elsewhere unless you like waiting forever for something to get fixed.

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