Big Men's-Stout Men's Shop

★★★☆☆
  • 59 Temple Pl Ste 221

    Boston, MA 01701

    Map & Directions
  • 617-542-5397

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B J's Fashions

116 S Broad St Thomasville, AL

3.0 5
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I wish I had seen these reviews before ordering. on October 16 2011 I ordered 4 items for my husband for Christmas. Plenty of time, eh! Firstly, the confirmation of order e-mail does not detail the items ordered and the confirmation of

3
★★★★★

I wish I had seen these reviews before ordering. on October 16 2011 I ordered 4 items for my husband for Christmas. Plenty of time, eh! Firstly, the confirmation of order e-mail does not detail the items ordered and the confirmation of

.

Please be careful when ordering from this company. I ordered 6 shirts, Only got 5 and 3 of them were not what I ordered. I bought these because i was going on my honeymoon and wanted some new digs. well since they didn't arrive until the

3
★★★★★

Please be careful when ordering from this company. I ordered 6 shirts, Only got 5 and 3 of them were not what I ordered. I bought these because i was going on my honeymoon and wanted some new digs. well since they didn't arrive until the

.

I placed an order for a jacket that was on the website but was delivered a different jacket. Was advised after the fact that the website had last years model of jacket ordered but nowhere does the website expalin this. I ended up returning the jacket in order to receive a refund. Well the jacket was returned over 1 month ago and still no refund. Have tried calling but almost never does anyone answer the phone when it rings or it is busy. I have sent many e-mails without any response as of yet. I was also double charged for the original order and had to proove this to store as they had no record of it. Sent them copy of credit card statement to prove this and still had to wait nearly 2 weeks for them to refund the double charge. I will never ever order a single item from this store again. What a joke of a business run and the customer service was only good when I was spending money, when it is there turn to return the money no one wants to talk to you.

0
★☆☆☆☆

I placed an order for a jacket that was on the website but was delivered a different jacket. Was advised after the fact that the website had last years model of jacket ordered but nowhere does the website expalin this. I ended up returning the jacket in order to receive a refund. Well the jacket was returned over 1 month ago and still no refund. Have tried calling but almost never does anyone answer the phone when it rings or it is busy. I have sent many e-mails without any response as of yet. I was also double charged for the original order and had to proove this to store as they had no record of it. Sent them copy of credit card statement to prove this and still had to wait nearly 2 weeks for them to refund the double charge. I will never ever order a single item from this store again. What a joke of a business run and the customer service was only good when I was spending money, when it is there turn to return the money no one wants to talk to you.

Pros: NONE

Cons: Customer Service - Returns - Webpage Updates

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We ordered a pair of rain pants for a fishing trip and they were too large. They were sent back and a credit did not appear on our charge card. When I called, I was told that it arrived on a specific date, but had just been laying around and hadn't been processed yet. That was in September, it is now December and they have yet to refund. They are difficult to get in touch with and will not respond to e-mails. Do not order from them!!

0
★☆☆☆☆

We ordered a pair of rain pants for a fishing trip and they were too large. They were sent back and a credit did not appear on our charge card. When I called, I was told that it arrived on a specific date, but had just been laying around and hadn't been processed yet. That was in September, it is now December and they have yet to refund. They are difficult to get in touch with and will not respond to e-mails. Do not order from them!!

Pros: none

Cons: they do not refund money for returned items and lie about it

.

I placed an order for nearly 300 clams worth of shirts, shorts, and a robe with these folks and for two weeks all I got were excuses. Finally after two weeks I got TWO SHIRTS. During this time they didnt answer their phone, never replied to an email - the only way I was able to contact them was by looking up the internic domain support contact!

I AM NOT THE FIRST. Look up other reviews and see - I wish I had found one before I placed an order!

DO NOT TRUST THESE JERKS

0
★☆☆☆☆

I placed an order for nearly 300 clams worth of shirts, shorts, and a robe with these folks and for two weeks all I got were excuses. Finally after two weeks I got TWO SHIRTS. During this time they didnt answer their phone, never replied to an email - the only way I was able to contact them was by looking up the internic domain support contact!

I AM NOT THE FIRST. Look up other reviews and see - I wish I had found one before I placed an order!

DO NOT TRUST THESE JERKS

Pros: Absolutely none

Cons: no phone, no emails, had to look up internic info to contact

 

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