Virginia Donnolo's Florist

★☆☆☆☆
  • 130 Wallace Ave

    Downingtown, PA 19335

    Map & Directions
  • 610-269-6656

About Virginia Donnolo's Florist

Hours
Daily 24 Hours

Unclassified

Unclassified
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The customer service for this business is absolutely horrible
I apologize for the length of this review.

Two weeks prior to my reception I showed a picture and was promised the flowers I had in my original bouquet in HI. The owner told me that it was not a problem to get the flowers. I paid for bouquet and corsages (that were over priced) up front. Two days prior to the reception I called to verify the order and stopped in again to show a picture of the bouquet. The owner came out with the flowers I did not order. I asked why she didn't contact me sooner so I could pick something else out. She lied and claimed she did. She told me that she had contacted 4 warehouses and they did not have them in stock. (Another lie). At this point I was very upset, I picked out other flowers to replace them. I went to another florist just to verify what she had told me, She said that she had heard a lot of complaints about Virgina Donnolo's. I showed her the picture I had showed Virgina, She told me that flower was easy to get but Virgina had ruined her reputation with a lot of the warehouses and they would not deal with her anymore. I picked up the bouquet the day of the reception. 1/2 the flowers were dead or did not bloom. I don't normally write a review about a business. But not only was I lied to, but was treated horribly. I would defiantly not recommend this florist!
If your need flowers I would def go to another florist in Downingtown. Not only are they very professional but reasonably priced!

1
★☆☆☆☆

The customer service for this business is absolutely horrible
I apologize for the length of this review.

Two weeks prior to my reception I showed a picture and was promised the flowers I had in my original bouquet in HI. The owner told me that it was not a problem to get the flowers. I paid for bouquet and corsages (that were over priced) up front. Two days prior to the reception I called to verify the order and stopped in again to show a picture of the bouquet. The owner came out with the flowers I did not order. I asked why she didn't contact me sooner so I could pick something else out. She lied and claimed she did. She told me that she had contacted 4 warehouses and they did not have them in stock. (Another lie). At this point I was very upset, I picked out other flowers to replace them. I went to another florist just to verify what she had told me, She said that she had heard a lot of complaints about Virgina Donnolo's. I showed her the picture I had showed Virgina, She told me that flower was easy to get but Virgina had ruined her reputation with a lot of the warehouses and they would not deal with her anymore. I picked up the bouquet the day of the reception. 1/2 the flowers were dead or did not bloom. I don't normally write a review about a business. But not only was I lied to, but was treated horribly. I would defiantly not recommend this florist!
If your need flowers I would def go to another florist in Downingtown. Not only are they very professional but reasonably priced!

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We used them to make a couple corsages and bouquets for our wedding. We were looking for an easy to find, but a little exotic flower. They had plenty of time to order the flower, but when my wife called a two days before our reception they tried to talk her into some other ugly flower. Then they said they could get it. When she showed up the day before to drop off a picture of the bouguet they told her they called several warehouses and couldn't find the flower. My wife talked with another florist. The other florist told her only two warehouses will sell to Donnolo's. They made my wife cry! This is such a special day for a woman, and to make matters worse the flowers they sell us were either dying or hadn't bloomed yet. Never again!

1
★☆☆☆☆

We used them to make a couple corsages and bouquets for our wedding. We were looking for an easy to find, but a little exotic flower. They had plenty of time to order the flower, but when my wife called a two days before our reception they tried to talk her into some other ugly flower. Then they said they could get it. When she showed up the day before to drop off a picture of the bouguet they told her they called several warehouses and couldn't find the flower. My wife talked with another florist. The other florist told her only two warehouses will sell to Donnolo's. They made my wife cry! This is such a special day for a woman, and to make matters worse the flowers they sell us were either dying or hadn't bloomed yet. Never again!

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Message from Virginia Donnolo's Florist

Elegance In Floral Design. Award Winning Designs & Gift Baskets. Promt, Personalized Service. Family Owned & Operated Since 1974. 24 Hour Phone. Your Wish Is Our Command. See Our Virtual Tour www.donnolo.com

More about Virginia Donnolo's Florist

Largest Selection Of Fresh Flowers Everyday, Roses In Many Colors, Lush Green & Blooming Plants & Gardens, Plush, Chocolates, Gourmet Baskets, Wine & Wine Baskets. We Are The Only Pa. Florist With A Winery In Our Store.Twin Brook & Kog Hill Wines.

 

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