Dogma Grooming Salon And Spa

★★★★☆
Pampering Pets since 2005...Happy Pets....Happy Owners!
  • 107 N Aberdeen Ave

    Wayne, PA 19087

    Map & Directions
  • 610-341-3647

About Dogma Grooming Salon And Spa

Categories
Hours
Mon - Sat 8:30am - 6:00pm

Pets & Animals

Pets & Animals
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4.0 3
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As a business owner I always appreciate constructive feedback as a means ot improving service to our clients, however this last review makes me question the motive of the reviewer and here is why. In order to write a review you need to be somewhat computer savvy, so why not "Google" alternate groomers in the area if you were so unhappy? There are plenty of other groomers in the area that you could have chosen to visit. And why come back a few times yet never ask to speak to me, the owner, to voice your complaint? I would have made every attempt to make you happy! My grooming staff is professional, experienced and highly skilled and they work very hard to make all of our clients happy. Shaving a dog is not an easy task for any groomer to undertake due to potential risk of injury taking clippers that close to a moving animal and is only done at the owner's request or in the unfortunate case where a pet has been so severely neglected that it is the only humane option. In these cases we always notify the owner to make them aware that we feel it is in their pet's best interest. The owner then, if not in agreement, has the opportunity to pick their dog up and take them somewhere else. As far as are pricing, we are competitively priced and we offer a discount to those owners who come back within 8 weeks to keep up with their pet's coat and skin health. Client satisfaction is extremely important to all of us at Dogma and we want everyone who comes through our doors to leave with a smile on their face!

5
★★★★★

As a business owner I always appreciate constructive feedback as a means ot improving service to our clients, however this last review makes me question the motive of the reviewer and here is why. In order to write a review you need to be somewhat computer savvy, so why not "Google" alternate groomers in the area if you were so unhappy? There are plenty of other groomers in the area that you could have chosen to visit. And why come back a few times yet never ask to speak to me, the owner, to voice your complaint? I would have made every attempt to make you happy! My grooming staff is professional, experienced and highly skilled and they work very hard to make all of our clients happy. Shaving a dog is not an easy task for any groomer to undertake due to potential risk of injury taking clippers that close to a moving animal and is only done at the owner's request or in the unfortunate case where a pet has been so severely neglected that it is the only humane option. In these cases we always notify the owner to make them aware that we feel it is in their pet's best interest. The owner then, if not in agreement, has the opportunity to pick their dog up and take them somewhere else. As far as are pricing, we are competitively priced and we offer a discount to those owners who come back within 8 weeks to keep up with their pet's coat and skin health. Client satisfaction is extremely important to all of us at Dogma and we want everyone who comes through our doors to leave with a smile on their face!

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Worst place ever! SEVERELY overpriced! My dog has been there a few times because I hadn't heard of any other dog salons..each time he goes there, he looks as if he is a shaved rat! If I wanted to shave my dog, I could do that myself--and not charge $80! Moreover,everyone who sees my dog after the trip to Dogma comments on how BAD he looks. That is not a good sign! The staff does not listen and are unskilled. Please send your dog somewhere else! What a waste of money!

2
★★☆☆☆

Worst place ever! SEVERELY overpriced! My dog has been there a few times because I hadn't heard of any other dog salons..each time he goes there, he looks as if he is a shaved rat! If I wanted to shave my dog, I could do that myself--and not charge $80! Moreover,everyone who sees my dog after the trip to Dogma comments on how BAD he looks. That is not a good sign! The staff does not listen and are unskilled. Please send your dog somewhere else! What a waste of money!

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0 out of 1 people found this review helpful.

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The staff at Dogma are friendly and helpful. I have taken my wheaten terrier to them for grooming using a different groomer each time. She looked beautiful every time!! It's a wonderful place.

5
★★★★★

The staff at Dogma are friendly and helpful. I have taken my wheaten terrier to them for grooming using a different groomer each time. She looked beautiful every time!! It's a wonderful place.

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