Sleek Surgical & MedSpa

★★★☆☆
Free Yourself from Shaving, Plucking and Waxing!
  • 1245 Worcester St .

    Natick, MA 01760

    Cross street: Near Sears

    Map & Directions
  • 508-652-0087

About Sleek Surgical & MedSpa

Hours
Mon 12pm - 7pm Tues-Sat 10am - 8pm Sun 12pm-6pm

Personal Services

Personal Services
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3.0 71
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I've been going to the Natick location since 2009 for Laser Hair Removal treatments. I have no problem with the technicians. They were all friendly and knew what they were doing. The sales consultants were a bit pushy. My issue with Sleek

3
★★★★★

I've been going to the Natick location since 2009 for Laser Hair Removal treatments. I have no problem with the technicians. They were all friendly and knew what they were doing. The sales consultants were a bit pushy. My issue with Sleek

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I was not pleased with this place at all. I signed up for the Lifetime plan where you pay for so many treatments and then the rest are basically free for life. According to the contract you have to make an appointment every 10 weeks and not more. I now see why because in my opinion and experience the laser only slows the hair growth, instead of getting rid of it permanently. I go to school 5 hours away and was unable to make an appointment within the 10 weeks because i could not come home. When I asked the receptionist if this would be okay she said yes. This was last august. Last week when I was there they told me I did not qualify for the lifetime package anymore because I breached contract back in august and "corporate is becoming more strict". Don't get me wrong I understand I violated contract but what was i supposed to do, leave school and miss out on my education just for a laser hair removal appointment? I do not think this is fair and since when can "corporate" decide when and when not to be strict. It's not my fault they are losing money.

0
★☆☆☆☆

I was not pleased with this place at all. I signed up for the Lifetime plan where you pay for so many treatments and then the rest are basically free for life. According to the contract you have to make an appointment every 10 weeks and not more. I now see why because in my opinion and experience the laser only slows the hair growth, instead of getting rid of it permanently. I go to school 5 hours away and was unable to make an appointment within the 10 weeks because i could not come home. When I asked the receptionist if this would be okay she said yes. This was last august. Last week when I was there they told me I did not qualify for the lifetime package anymore because I breached contract back in august and "corporate is becoming more strict". Don't get me wrong I understand I violated contract but what was i supposed to do, leave school and miss out on my education just for a laser hair removal appointment? I do not think this is fair and since when can "corporate" decide when and when not to be strict. It's not my fault they are losing money.

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To Sleek: thank you my results from my chemical peels are fantastic! My skin so looking youthful and feeling smooth. When I walk in I am always greeted with a friendly smile from the girls who sit at the front desk! During my treatments the girls are so nice and thorough. Each time I leave Sleek my skin is smoother and brighter.
I've recommended Sleek to all my friends. I am appalled at all the negativity that other people have written because I have never experienced that.
Keep up the great work Sleek.

2
★★★★☆

To Sleek: thank you my results from my chemical peels are fantastic! My skin so looking youthful and feeling smooth. When I walk in I am always greeted with a friendly smile from the girls who sit at the front desk! During my treatments the girls are so nice and thorough. Each time I leave Sleek my skin is smoother and brighter.
I've recommended Sleek to all my friends. I am appalled at all the negativity that other people have written because I have never experienced that.
Keep up the great work Sleek.

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First let me just say that I have gone to a few different med spas over the past couple years but I was so glad I walked in to Sleek when I was shopping in the Natick Mall. I had seen their commercials on TV and was interested in their liposuction. I was pleased to be able to sit with someone who was able to explain the procedure to me and answer my questions. I have wanted to have liposuction done on my stomach for a while, it has bothered me for years. After speaking with this woman, I felt so comfortable and so reassured that I was in good hands. I decided to go forward with the procedure and finally take care of this issue that has been bothering me for a long time. I had such a fantastic experience from the minute I stepped foot in Sleek...I honestly must say I would highly recommend this place if you are considering liposuction or anything else they offer. Everyone was professional and treated me so great. I had my procedure done in Boston at the Newbury Street location and it went aweome! I love my results!!! So happy I did this for myself! I haven't been this happy in a long time! Thank you so much Sleek!!!

2
★★★★★

First let me just say that I have gone to a few different med spas over the past couple years but I was so glad I walked in to Sleek when I was shopping in the Natick Mall. I had seen their commercials on TV and was interested in their liposuction. I was pleased to be able to sit with someone who was able to explain the procedure to me and answer my questions. I have wanted to have liposuction done on my stomach for a while, it has bothered me for years. After speaking with this woman, I felt so comfortable and so reassured that I was in good hands. I decided to go forward with the procedure and finally take care of this issue that has been bothering me for a long time. I had such a fantastic experience from the minute I stepped foot in Sleek...I honestly must say I would highly recommend this place if you are considering liposuction or anything else they offer. Everyone was professional and treated me so great. I had my procedure done in Boston at the Newbury Street location and it went aweome! I love my results!!! So happy I did this for myself! I haven't been this happy in a long time! Thank you so much Sleek!!!

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I recently went to Sleek in the Natick Mall to decide on what I wanted to do with my gift card my mom had given me for my birthday. I was so pleased when I arrived and excited to learn more about the services. I sat with a treatment consultant who went over the services I was interested in and told me what she felt would be best for me. I was so impressed with my experience. Not only did I purchase a photo facial package but I also bought skin care products which I absolutely love! The staff was able to get me in for an appointment that week and I can't wait to go back for my next treatment! I will recommend this place to my friends & family.

2
★★★★☆

I recently went to Sleek in the Natick Mall to decide on what I wanted to do with my gift card my mom had given me for my birthday. I was so pleased when I arrived and excited to learn more about the services. I sat with a treatment consultant who went over the services I was interested in and told me what she felt would be best for me. I was so impressed with my experience. Not only did I purchase a photo facial package but I also bought skin care products which I absolutely love! The staff was able to get me in for an appointment that week and I can't wait to go back for my next treatment! I will recommend this place to my friends & family.

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In 2005, I had underarm and bikini hair removal treatments. I was extremely pleased with the results, so after saving for a while I finally was able to fully finish making my dream come true, and am currently doing my full leg hair removal. I??ll be hair free!! Sleek staff have always been pleasant, and I am happy to have chosen Sleek Med Spa.

2
★★★★★

In 2005, I had underarm and bikini hair removal treatments. I was extremely pleased with the results, so after saving for a while I finally was able to fully finish making my dream come true, and am currently doing my full leg hair removal. I??ll be hair free!! Sleek staff have always been pleasant, and I am happy to have chosen Sleek Med Spa.

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Got my juvederm and botox last week. OMG I love the results. Coming to put more botox for free in one week!!!

2
★★★★★

Got my juvederm and botox last week. OMG I love the results. Coming to put more botox for free in one week!!!

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My advice for any one looking for results that you see advertised by Sleek MedSpa, should tape the conversation with who ever you have a consultant. I went in with very specific requests as to what I wanted done and asked for a price quote based on my areas which needed vaser lipo. The consultant gave me a quick once over and a lot of their terms regarding areas and the discounts involving certain areas. My reply to this ambiguous jargon was, just tell me how much for what I want done. I ended up spending over $7,000 and experiencing much pain, and not having the area of concern done. I look no better now than I did when I walked in. I went back a month after the surgery and the surgeon admitted he did not remove the fat from the lower abdomen because that's not how the evaluation was written up. I also met with him in person before surgery and told him specifically I wanted the upper and lower abdomen done and according to him, no problem. Now I'm trying to get resolution about this matter but anyone who has any authority is never available and all my messages are not returned.

1
★☆☆☆☆

My advice for any one looking for results that you see advertised by Sleek MedSpa, should tape the conversation with who ever you have a consultant. I went in with very specific requests as to what I wanted done and asked for a price quote based on my areas which needed vaser lipo. The consultant gave me a quick once over and a lot of their terms regarding areas and the discounts involving certain areas. My reply to this ambiguous jargon was, just tell me how much for what I want done. I ended up spending over $7,000 and experiencing much pain, and not having the area of concern done. I look no better now than I did when I walked in. I went back a month after the surgery and the surgeon admitted he did not remove the fat from the lower abdomen because that's not how the evaluation was written up. I also met with him in person before surgery and told him specifically I wanted the upper and lower abdomen done and according to him, no problem. Now I'm trying to get resolution about this matter but anyone who has any authority is never available and all my messages are not returned.

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I would not suggest going here for any procedure with the doctor. First he made me take medications that I told him would make me sick or I couldnt go through with the procedure. After the fact I had asked a doctor from another sleek medspa if that was required and he was shocked that the Natick doctor made me take the medications, and no it was not required. Then during the procedure he proceeded to insult me multiple times. He also left in the middle of the procedure to take a phonecall. Then when al was said and done he didnt even do the procedure correctly but if I wanted it to be fixed I would have to pay again. Go somewhere else, not Natick.

1
★☆☆☆☆

I would not suggest going here for any procedure with the doctor. First he made me take medications that I told him would make me sick or I couldnt go through with the procedure. After the fact I had asked a doctor from another sleek medspa if that was required and he was shocked that the Natick doctor made me take the medications, and no it was not required. Then during the procedure he proceeded to insult me multiple times. He also left in the middle of the procedure to take a phonecall. Then when al was said and done he didnt even do the procedure correctly but if I wanted it to be fixed I would have to pay again. Go somewhere else, not Natick.

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As a client over the course of the past year, I have had a number of procedues performed here. The line of procedures, and the excellent staff, is what sets it apart from the competition. They truly work with you and the results that you wish to acheive. The Medical Doctors are world class.
I would gladly recommend it to my friends.

Dan B.

2
★★★★☆

As a client over the course of the past year, I have had a number of procedues performed here. The line of procedures, and the excellent staff, is what sets it apart from the competition. They truly work with you and the results that you wish to acheive. The Medical Doctors are world class.
I would gladly recommend it to my friends.

Dan B.

Pros: Satisfied client

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This place is terrible from the moment you walk in the door. The don't tell you this when the sign you up and take your credit card, they promise you the world, first class service and treatment, you get neither. You get bad service, staff that is always too busy to help you, to book your appointments, to change an appointment or to even answer the phone. The equipment is terrible because of overuse, it dies mid-procedure. The are running on 200% capacity so neither the staff not the equipment can't keep up and the customer ends up suffering. This place needs a managerial lesson really bad. Save your money and go somewhere where they will care about you and they will listen when you encounter a problem and will actually try and resolve and not act like you are the problem. Stay away!

0
★☆☆☆☆

This place is terrible from the moment you walk in the door. The don't tell you this when the sign you up and take your credit card, they promise you the world, first class service and treatment, you get neither. You get bad service, staff that is always too busy to help you, to book your appointments, to change an appointment or to even answer the phone. The equipment is terrible because of overuse, it dies mid-procedure. The are running on 200% capacity so neither the staff not the equipment can't keep up and the customer ends up suffering. This place needs a managerial lesson really bad. Save your money and go somewhere where they will care about you and they will listen when you encounter a problem and will actually try and resolve and not act like you are the problem. Stay away!

Pros: None

Cons: Bad Service, Poor treatment, Bad Overall

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High pressure sales
Unprofessional staff
STAY AWAY!!!!!!!!!!

0
★☆☆☆☆

High pressure sales
Unprofessional staff
STAY AWAY!!!!!!!!!!

Pros: None

Cons: High pressure sales

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TERRIBLE!!! I went in for the "free" consultation and had to meet with someone who never even inspected my skin. She was picking skin off her face as she talked to me about package deals which I had already said I did not want. Here she is trying to sell me a chemical peel as she is peeling her face! Disgusting! BTW - she had acne! NO THANK YOU!

1
★☆☆☆☆

TERRIBLE!!! I went in for the "free" consultation and had to meet with someone who never even inspected my skin. She was picking skin off her face as she talked to me about package deals which I had already said I did not want. Here she is trying to sell me a chemical peel as she is peeling her face! Disgusting! BTW - she had acne! NO THANK YOU!

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I have been going to Sleek in Natick and there are 3 things ive got to say:

1. the quality of the treatments depends on who does them. Most likely you get technicians that dont care and do the job only half way.
2. They are always overbooked so unless you get the appointments months in advance you are prob not going to be able to get the dates you want.
3. the girls in the front have no manners and dont know how to treat customers. They think that they are superior or something like that.

0
★☆☆☆☆

I have been going to Sleek in Natick and there are 3 things ive got to say:

1. the quality of the treatments depends on who does them. Most likely you get technicians that dont care and do the job only half way.
2. They are always overbooked so unless you get the appointments months in advance you are prob not going to be able to get the dates you want.
3. the girls in the front have no manners and dont know how to treat customers. They think that they are superior or something like that.

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Hated it here...

0
★☆☆☆☆

Hated it here...

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I hate this place and i get so angry when i think of all the money i wasted!! there pushy and rude!! i have acne and i bought a package of micro's and peels, did all of them and NOTHING such a waste, then i had laser hair remover and i still need to get waxed it only made the hair thinner and i have blond hair and not thick at all!! dont waste your time or money really.

1
★☆☆☆☆

I hate this place and i get so angry when i think of all the money i wasted!! there pushy and rude!! i have acne and i bought a package of micro's and peels, did all of them and NOTHING such a waste, then i had laser hair remover and i still need to get waxed it only made the hair thinner and i have blond hair and not thick at all!! dont waste your time or money really.

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.

So for 30 minutes of consultation period, like 3 minutes were spent actually diagnosing and determining the treatment and the rest was pretty much forcibly convincing me why I should get the package of treatments. It was very uncomfortable as a customer plus I had to wait extra 20-30 minutes before the treatment even though I've already made an appointment for that.
In terms of treatment, there wasn't enough explanation/description of what I should expect and what I shouldn't. I wasn't given any instructions on how I should treat my skin after the treatments and they merely suggested buying more products.
The treatment itself was okay I guess. I'm not sure since it has not been so long.
Overall, I just wish the staff was more friendly and professional at the same time.

1
★★★☆☆

So for 30 minutes of consultation period, like 3 minutes were spent actually diagnosing and determining the treatment and the rest was pretty much forcibly convincing me why I should get the package of treatments. It was very uncomfortable as a customer plus I had to wait extra 20-30 minutes before the treatment even though I've already made an appointment for that.
In terms of treatment, there wasn't enough explanation/description of what I should expect and what I shouldn't. I wasn't given any instructions on how I should treat my skin after the treatments and they merely suggested buying more products.
The treatment itself was okay I guess. I'm not sure since it has not been so long.
Overall, I just wish the staff was more friendly and professional at the same time.

Pros: convincing staff

Cons: long waiting hours, unfriendly environment etc

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i've been coming here for micro's and peels for a long time now and I love the results. Sofia left and i'm really sad about it. She was always so thorough with everything she did and made sure to do a good job. I've been there since and I don't feel like i'm getting the quality peels and facials I use to get with sofia. Last time I was there the lady that did my peel didn't put enough chemical peel on. I went home and my face was the same as when i got there. I was dissapointed. i'm not sure if I want to keep coming here. Sofia where did you go?

1
★★★☆☆

i've been coming here for micro's and peels for a long time now and I love the results. Sofia left and i'm really sad about it. She was always so thorough with everything she did and made sure to do a good job. I've been there since and I don't feel like i'm getting the quality peels and facials I use to get with sofia. Last time I was there the lady that did my peel didn't put enough chemical peel on. I went home and my face was the same as when i got there. I was dissapointed. i'm not sure if I want to keep coming here. Sofia where did you go?

Pros: Good micros but never apply enough chemical peel

Cons: quality of the peels not as good as in the past.

.

Now that nice weather is here decided to go for laser hair removal. I had several treatments and the results are amazing. Also, I was so pleased with the staff and results, that I also had some botox done. The results were great. I am committed to improving the quality and look of my skin, and Sleek is the place to do it.

2
★★★★★

Now that nice weather is here decided to go for laser hair removal. I had several treatments and the results are amazing. Also, I was so pleased with the staff and results, that I also had some botox done. The results were great. I am committed to improving the quality and look of my skin, and Sleek is the place to do it.

Pros: caring staff, professional

.

I am in my early 40's with good skin, and always gone to my dermatologist for peels, retin-A, etc. However, I saw the advertising for Sleek Med Spa while walking through Natick Collection and decided to go in for the "free consultation". Being in the sales field myself, I politely stated to the high pressure sales associate I only wanted two sessions of Botox to assess the results.

The following week I went in for the Botox injections, which I have never had before, for some forehead lines, which honestly are slight but noticeable to me in photographs. I was initially happy with the results after two weeks, the injections smoothed out my horizontal forehead lines. However, less than five weeks after the treatment, the lines "popped" back!! I thought botox was supposed to last for two-three months? I believe the dosage they used was weak, even though I was charged around 800.$ for two forehead areas. I would have been better off buying a creme facial filler at the cosmetic counter or CVS. I am disappointed in the quality of the services, and how they are administered.

1
★★★☆☆

I am in my early 40's with good skin, and always gone to my dermatologist for peels, retin-A, etc. However, I saw the advertising for Sleek Med Spa while walking through Natick Collection and decided to go in for the "free consultation". Being in the sales field myself, I politely stated to the high pressure sales associate I only wanted two sessions of Botox to assess the results.

The following week I went in for the Botox injections, which I have never had before, for some forehead lines, which honestly are slight but noticeable to me in photographs. I was initially happy with the results after two weeks, the injections smoothed out my horizontal forehead lines. However, less than five weeks after the treatment, the lines "popped" back!! I thought botox was supposed to last for two-three months? I believe the dosage they used was weak, even though I was charged around 800.$ for two forehead areas. I would have been better off buying a creme facial filler at the cosmetic counter or CVS. I am disappointed in the quality of the services, and how they are administered.

Pros: Convenient location within a major mall

Cons: High pressure sales

.

The only reason why I go here is because of Sofia. She is the most professional, thorough, and patient person I know in the industry, and she genuinely cares for her customers and their satisfaction. I've had a couple of treatments with some of the other employees here, and I was very upset with the experience. Regina is too much of a pushy saleswoman, and coming from a sales and customer service background myself, I thought that I could teach her a thing or two about being tactful, customer-oriented, and not breathing down my neck about buying products. The other employees I've had (I won't mention their names) lacked the thoroughness that Sofia takes very seriously. The 5-star rating is for her only, so be sure to request her when booking an appointment!

2
★★★★★

The only reason why I go here is because of Sofia. She is the most professional, thorough, and patient person I know in the industry, and she genuinely cares for her customers and their satisfaction. I've had a couple of treatments with some of the other employees here, and I was very upset with the experience. Regina is too much of a pushy saleswoman, and coming from a sales and customer service background myself, I thought that I could teach her a thing or two about being tactful, customer-oriented, and not breathing down my neck about buying products. The other employees I've had (I won't mention their names) lacked the thoroughness that Sofia takes very seriously. The 5-star rating is for her only, so be sure to request her when booking an appointment!

Pros: Sofia is incredibly professional and polite

Cons: Some of the other people are rude, pushy, and unprofessional

.

I was always wary of sleek medspa, but under management now by Sasha i love this place again! They have gotten rid of a couple employees who were always cold and made you feel uncomfortable, and now there staff is very knowledgeable AND professional. They dont try to sell you wut you dont need and are very considerate to your budget. Erin especially is great and i will continue to book all my appointments with her. I highly reccomend this place now and Erin as well.

2
★★★★★

I was always wary of sleek medspa, but under management now by Sasha i love this place again! They have gotten rid of a couple employees who were always cold and made you feel uncomfortable, and now there staff is very knowledgeable AND professional. They dont try to sell you wut you dont need and are very considerate to your budget. Erin especially is great and i will continue to book all my appointments with her. I highly reccomend this place now and Erin as well.

Pros: Very professional, knowledgeable and kind.

Cons: none!

.

Have been going to Sleek in Natick for awhile for microderm and photo facials and btx. Sofia is my skin technician and always does a wonderful job without any of the high pressure tactics to purchase packages that some of the other staff have tried to sell me. She is honest and caring and knowledgeable. My only complaint about Sleek is other than the pressure they put on you to buy their packages, there has also been a lot of turnover in Natick in the two years I have been going. Basically, I stay because of Sofia.

1
★★★☆☆

Have been going to Sleek in Natick for awhile for microderm and photo facials and btx. Sofia is my skin technician and always does a wonderful job without any of the high pressure tactics to purchase packages that some of the other staff have tried to sell me. She is honest and caring and knowledgeable. My only complaint about Sleek is other than the pressure they put on you to buy their packages, there has also been a lot of turnover in Natick in the two years I have been going. Basically, I stay because of Sofia.

Pros: Example: best croissants in town

Cons: What are the drawbacks?

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We were treated with amazing professionalism, they gave us a solution and listen to our concerns and issues, the company found the best way to make it easy to solve.
They will call you to make sure you are 100% satisfied as a client.
Great experience

2
★★★★★

We were treated with amazing professionalism, they gave us a solution and listen to our concerns and issues, the company found the best way to make it easy to solve.
They will call you to make sure you are 100% satisfied as a client.
Great experience

.

They are a Very civilized staff and management, good enough to fix a complicate issue, but I'm happy with the results, they responsible with clients, they make an effort to make you happy, I was very unhappy about a past problem, but know I HAVE TO ADMIT THAT THIS PLACE TAKE ALL IN THEY HANDS TO MAKE YOU SATISFIED.
Recommended .

2
★★★★★

They are a Very civilized staff and management, good enough to fix a complicate issue, but I'm happy with the results, they responsible with clients, they make an effort to make you happy, I was very unhappy about a past problem, but know I HAVE TO ADMIT THAT THIS PLACE TAKE ALL IN THEY HANDS TO MAKE YOU SATISFIED.
Recommended .

Pros: everything has a solution!!!!!!!!!!!!

Cons: nothing at all

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Good staff, specially a couple of them, love Sara, very nice and sweet, months ago a bad issue made my view of the some of the staff go wrong, after an agreement, My view of the staff has changed I think they are good and they have a future in the spa business, CEO and cooporation office are the best too.

It's a good place to go!!!!!!

2
★★★★★

Good staff, specially a couple of them, love Sara, very nice and sweet, months ago a bad issue made my view of the some of the staff go wrong, after an agreement, My view of the staff has changed I think they are good and they have a future in the spa business, CEO and cooporation office are the best too.

It's a good place to go!!!!!!

Pros: great comunication, glad to talk with really responsible staff

Cons: none

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I wasn't going to write a review of this place until I saw the terrible things others were saying about it. I went to Sleek in Natick for laser hair removal and they treated me in a perfectly professional and caring manner. I am a dental student and am quite aware of the way a patient should be treated in a medical environment and I thought this place was definitely up to par. The technician was knowledgeable and accommodating, the receptionists were always friendly, and the facilities were always clean. Obviously, everyone has their own point of view of their particular experience. However, I have learned that people will usually treat you the way that you treat them. Therefore, those people that claim to have had bad experiences at Sleek may want to think about the way in which they treated the staff and whether or not the staff reciprocated with the same.

2
★★★★★

I wasn't going to write a review of this place until I saw the terrible things others were saying about it. I went to Sleek in Natick for laser hair removal and they treated me in a perfectly professional and caring manner. I am a dental student and am quite aware of the way a patient should be treated in a medical environment and I thought this place was definitely up to par. The technician was knowledgeable and accommodating, the receptionists were always friendly, and the facilities were always clean. Obviously, everyone has their own point of view of their particular experience. However, I have learned that people will usually treat you the way that you treat them. Therefore, those people that claim to have had bad experiences at Sleek may want to think about the way in which they treated the staff and whether or not the staff reciprocated with the same.

Pros: Comfortable, friendly, professional

.

I was very apprehensive about getting laser hair removal but as soon as I walked into Sleek Med Spa the manager (Sasha) greeted me with warmth and was very understanding of my hesitation. She clearly explained how all the treatments work and described everything I would feel EXACTLY right. I know a lot about products and she didn't try to sell me anything that I didn't need. The products that she did sell me are GREAT! All in all I would recommend this place to everyone, the location is convenient, the hours are great if you work full time and don't have a lot of time, the spa is so clean and the management and people that work there are amazing and so easy to talk to.

GO THERE, YOU WILL NOT BE REGRET IT!!!

2
★★★★★

I was very apprehensive about getting laser hair removal but as soon as I walked into Sleek Med Spa the manager (Sasha) greeted me with warmth and was very understanding of my hesitation. She clearly explained how all the treatments work and described everything I would feel EXACTLY right. I know a lot about products and she didn't try to sell me anything that I didn't need. The products that she did sell me are GREAT! All in all I would recommend this place to everyone, the location is convenient, the hours are great if you work full time and don't have a lot of time, the spa is so clean and the management and people that work there are amazing and so easy to talk to.

GO THERE, YOU WILL NOT BE REGRET IT!!!

Pros: everything

Cons: nothing

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Don't even walk in here. That "free consultation"? It's a trap. It's actually a high pressure sales pitch. I had to tell my sales person that she was making me uncomfortable.

Long story short, I wanted to see how much it would cost to get a tiny broken capillary on my nose lasered. They couldn't tell me over the phone because they can't talk you into a corner over the phone. Their sales tactics are much more ruthless and effective in person. I had to come in for that free consultation.

I knew right away that it was a tramp. You don't need to see my skin to know how much a spot treatment for one broken capillary costs. Whatever, I figured I'd walk my badass self in there, tell them exactly what I wanted-cut right through the cheesy sales pitch, and get out. Easy.

I was already on the train home when I realized that I had just been conned into signing up for $500 worth of lasering over the next 6 months. I went straight back there and asked to cancel the service. They told me there were absolutely no refunds. this is a robbery, I'll take them to court.

0
★☆☆☆☆

Don't even walk in here. That "free consultation"? It's a trap. It's actually a high pressure sales pitch. I had to tell my sales person that she was making me uncomfortable.

Long story short, I wanted to see how much it would cost to get a tiny broken capillary on my nose lasered. They couldn't tell me over the phone because they can't talk you into a corner over the phone. Their sales tactics are much more ruthless and effective in person. I had to come in for that free consultation.

I knew right away that it was a tramp. You don't need to see my skin to know how much a spot treatment for one broken capillary costs. Whatever, I figured I'd walk my badass self in there, tell them exactly what I wanted-cut right through the cheesy sales pitch, and get out. Easy.

I was already on the train home when I realized that I had just been conned into signing up for $500 worth of lasering over the next 6 months. I went straight back there and asked to cancel the service. They told me there were absolutely no refunds. this is a robbery, I'll take them to court.

Pros: non even one

Cons: Enter this place at your own risk!!!!!

.

I have suffered from adult acne for as long as I can remember. I had the photo facial and it really cleaned up my skin. The spots and redness have disappeared and my skin looks great. It exceeded my expectations. I plan to have this done regularly.

2
★★★★★

I have suffered from adult acne for as long as I can remember. I had the photo facial and it really cleaned up my skin. The spots and redness have disappeared and my skin looks great. It exceeded my expectations. I plan to have this done regularly.

Pros: staff - very knowledgeable

.

The thing that I have to mention that bothers me the most is the fact that I feel somehow discriminated, I?ll explain, my first language is Spanish, I have to admit my English is not to good, but I understand most of it, of course your Spa didn?t care about that, because my friend always was translating during the appointments, and they didn?t care either about the language issue when I paid 600 dollars for the package ( I paid at the spot because I was brainwashed with false expectations) and in one of my last appointments with Sophia I love her but suddenly She was worried about the ?language barrier? I felt discriminated, deeply offended and of course I found that comment extremely offensive.
I have a witness of that conversation.

If the spa was really concerned about good communication between client and practitioner, they never had accepted my money, they knew that my English wasn?t perfect because when I was having the first free consultation, when I got convinced to buy the package, my friend translate all the information .

They didn?t care then about the language of course they just wanted my money.

0
★☆☆☆☆

The thing that I have to mention that bothers me the most is the fact that I feel somehow discriminated, I?ll explain, my first language is Spanish, I have to admit my English is not to good, but I understand most of it, of course your Spa didn?t care about that, because my friend always was translating during the appointments, and they didn?t care either about the language issue when I paid 600 dollars for the package ( I paid at the spot because I was brainwashed with false expectations) and in one of my last appointments with Sophia I love her but suddenly She was worried about the ?language barrier? I felt discriminated, deeply offended and of course I found that comment extremely offensive.
I have a witness of that conversation.

If the spa was really concerned about good communication between client and practitioner, they never had accepted my money, they knew that my English wasn?t perfect because when I was having the first free consultation, when I got convinced to buy the package, my friend translate all the information .

They didn?t care then about the language of course they just wanted my money.

Pros: clean, sara and sophia highly recommended

Cons: bad management, dissapoint with the treatment, I felt like they robbed me.

.

Deceptive, false advertising and lying snake sales people make this the worst place ever. Beware...your hard-earned money will soon disappear with absolutely zero results for any services offered. Run for your life, far, far away! Or better yet, go and speak to other unhappy clients who are in the waiting area. Only they will tell you the truth. Nothing but lies and schemes to get your money. They will string you along throughout your package and promise results time after time. At the end of your thousands of dollars package when you still see no results. Then they have the audacity to tell you to buy another thousands of dollars package!!!

1
★☆☆☆☆

Deceptive, false advertising and lying snake sales people make this the worst place ever. Beware...your hard-earned money will soon disappear with absolutely zero results for any services offered. Run for your life, far, far away! Or better yet, go and speak to other unhappy clients who are in the waiting area. Only they will tell you the truth. Nothing but lies and schemes to get your money. They will string you along throughout your package and promise results time after time. At the end of your thousands of dollars package when you still see no results. Then they have the audacity to tell you to buy another thousands of dollars package!!!

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.

I have been a client of Sleek Medspa for about 3 years now and have been to a few of the locations. I live right by the Natick location so I tend to go there the most. I must say I had a bumpy start with a manager that was never available and hair removal results that didn't work. I was giving up hope when a new manager started (can't seem to remember her name, but she is Russian) and told me to try the new technology that had for hair removal. I was NOT happy that I had to pay a little more to do more sessions so the manager lowered cost significantly they also gave it to me with a LIFETIME guarantee - this gave me hope. Now 4 treatments in and I have NO HAIR!!!! This is what I have always wanted. I can tell this company has made a lot of changes and the technology is beyond amazing- If you have issues ask to speak with the manager - she really turned things around for me.

2
★★★★☆

I have been a client of Sleek Medspa for about 3 years now and have been to a few of the locations. I live right by the Natick location so I tend to go there the most. I must say I had a bumpy start with a manager that was never available and hair removal results that didn't work. I was giving up hope when a new manager started (can't seem to remember her name, but she is Russian) and told me to try the new technology that had for hair removal. I was NOT happy that I had to pay a little more to do more sessions so the manager lowered cost significantly they also gave it to me with a LIFETIME guarantee - this gave me hope. Now 4 treatments in and I have NO HAIR!!!! This is what I have always wanted. I can tell this company has made a lot of changes and the technology is beyond amazing- If you have issues ask to speak with the manager - she really turned things around for me.

Pros: Very Clean, New Technology, Nice Staff

Cons: A little hard to book first appointment

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tried to get an appoinment, and this blond chick looked at me like she was doing me a favor, she was not!! I needed an appointment for a treatment that I paid for, she looked at me like she was high on something or maybe she didn't understand what I was saying. I didn't appreciate it at all.
I recommend to improve the way you treat your patients.
Besides that I really like the other girls and the rest of the staff,
Natick, MA

0
★☆☆☆☆

tried to get an appoinment, and this blond chick looked at me like she was doing me a favor, she was not!! I needed an appointment for a treatment that I paid for, she looked at me like she was high on something or maybe she didn't understand what I was saying. I didn't appreciate it at all.
I recommend to improve the way you treat your patients.
Besides that I really like the other girls and the rest of the staff,
Natick, MA

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I recently underwent the Smartlipo procedure in the Natick location of Sleek Medspa. I am SO happy with my results! It is really amazing... I had tried everything and this is the first time I have actually been impressed with anything that is out there on the market. Dr. Ishoo was extremely knowledgeable about the procedure and answered all of my questions thoroughly. Also, his two assistants were so accommodating and made me feel really comfortable throughout my visits there. I would definitely recommend going to Sleek for the Smartlipo if you are looking for a warm, friendly, comfortable environment in which to get this done.

2
★★★★★

I recently underwent the Smartlipo procedure in the Natick location of Sleek Medspa. I am SO happy with my results! It is really amazing... I had tried everything and this is the first time I have actually been impressed with anything that is out there on the market. Dr. Ishoo was extremely knowledgeable about the procedure and answered all of my questions thoroughly. Also, his two assistants were so accommodating and made me feel really comfortable throughout my visits there. I would definitely recommend going to Sleek for the Smartlipo if you are looking for a warm, friendly, comfortable environment in which to get this done.

Pros: Knowledgeable, friendly staff. Clean, modern facilities.

Cons: None!

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If you have have skin issues please don't even get close to this place at the Natick Mall, I was convinced to pay for a treatment for large pores spots, uneven skin tone, after almost 6 months, I HAVE LARGER PORES after a serious of chemical peelings gone wrong, don't wasste your time and money, they are NOT real professionals, they don't really know how to treat their patients, I just want my money back, but that seems impossible since I signed a contract, I'd love to go back in time and not even walked into that horrible place.
I wish some comunication with the CEO or someone who can give me answers.
I have pictures to prove some damage that this treatments occasionated.
I'll be glad to mail them to the CEO.

0
★☆☆☆☆

If you have have skin issues please don't even get close to this place at the Natick Mall, I was convinced to pay for a treatment for large pores spots, uneven skin tone, after almost 6 months, I HAVE LARGER PORES after a serious of chemical peelings gone wrong, don't wasste your time and money, they are NOT real professionals, they don't really know how to treat their patients, I just want my money back, but that seems impossible since I signed a contract, I'd love to go back in time and not even walked into that horrible place.
I wish some comunication with the CEO or someone who can give me answers.
I have pictures to prove some damage that this treatments occasionated.
I'll be glad to mail them to the CEO.

Pros: I can't think of one

Cons: sells lies

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Horrible customer service I called them and at first they denied the practitioners what I was looking for, they told me that they were off, 10 minutes later they told me that they were available????? receptionist don't knw how to they work, they were clueless, I fount that very rude specially when I needed to talk with a practioner very urgent, totally disrespecfull, I'm not happy with the results of the treatment, it's like a nightmare, not looking forward to keep looking back to this place at Natick Mall, I'm hoping to have a conversation with a manager.

0
★☆☆☆☆

Horrible customer service I called them and at first they denied the practitioners what I was looking for, they told me that they were off, 10 minutes later they told me that they were available????? receptionist don't knw how to they work, they were clueless, I fount that very rude specially when I needed to talk with a practioner very urgent, totally disrespecfull, I'm not happy with the results of the treatment, it's like a nightmare, not looking forward to keep looking back to this place at Natick Mall, I'm hoping to have a conversation with a manager.

Pros: clean

Cons: Not feeling safe

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Damage by a "treatment", still waiting for someone to take responsability and solution to this problem, dark spots and holes on the face noticeable, Looking forward to speak to the CEO or anyone who cares about customers. I regret any minute spend in the spa.

0
★☆☆☆☆

Damage by a "treatment", still waiting for someone to take responsability and solution to this problem, dark spots and holes on the face noticeable, Looking forward to speak to the CEO or anyone who cares about customers. I regret any minute spend in the spa.

Pros: none

Cons: irresponsabilitty

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Had laser hair removal treatment and I love my new smooth skin. First time I tried laser hair removal and I am now sold on this treatment. Staff was courteous and professional and explained treatment. Will return soon.

2
★★★★★

Had laser hair removal treatment and I love my new smooth skin. First time I tried laser hair removal and I am now sold on this treatment. Staff was courteous and professional and explained treatment. Will return soon.

Pros: professional treatment

.

Mostly at the Newbury Location, but have been to more than one. Went for Lipodissolve and Laser Hair Removal. Scammed completely on both. Can anyone recommend another place that offers these services?
Thanks!

0
★☆☆☆☆

Mostly at the Newbury Location, but have been to more than one. Went for Lipodissolve and Laser Hair Removal. Scammed completely on both. Can anyone recommend another place that offers these services?
Thanks!

Pros: None

Cons: Overpriced, Doesn't work, staff lies and only cares about making the sale

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I was given a gift card and received my skin treatments at this location and am very happy. I thought the staff was helpful and careful to explain everything. They did not pressure me into anything. I very like my new smooth skin and just bought a laser hair removal package and the price was very reasonable.

2
★★★★★

I was given a gift card and received my skin treatments at this location and am very happy. I thought the staff was helpful and careful to explain everything. They did not pressure me into anything. I very like my new smooth skin and just bought a laser hair removal package and the price was very reasonable.

.

I don't have words to explain the frustration that I have with spa in the Natick mall, they always booked, and when they make me wait for my appointment, nice waiting room, but the water tank is just for decoration, when I tried to get some water is empty, when you call to talk with some specific person, there said is not available when actually is at the spa, they always say no.

0
★☆☆☆☆

I don't have words to explain the frustration that I have with spa in the Natick mall, they always booked, and when they make me wait for my appointment, nice waiting room, but the water tank is just for decoration, when I tried to get some water is empty, when you call to talk with some specific person, there said is not available when actually is at the spa, they always say no.

Pros: clean place

Cons: all that you can imagine

.

This is a place in which the practice of dermatology is a game, they hardly have any skills, microdremabrassion only gives you a lot of sand all over you, hair, mouth, neck, and after thata lot of dry skin, really not worthy.
I had better results with philosophy's kits, and the customer service could be really improved with real customer satisfaction approach. They're receptionist are kind of ignorants, sometimes rude, I can't wait to finish my treatments and never have to see them again.

0
★☆☆☆☆

This is a place in which the practice of dermatology is a game, they hardly have any skills, microdremabrassion only gives you a lot of sand all over you, hair, mouth, neck, and after thata lot of dry skin, really not worthy.
I had better results with philosophy's kits, and the customer service could be really improved with real customer satisfaction approach. They're receptionist are kind of ignorants, sometimes rude, I can't wait to finish my treatments and never have to see them again.

Pros: I can't find any

Cons: worst place to get a treatment

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Not a place to trust your face or body to a not professionals practitioners, poor skills, customer service the most awfull, hardly helfull, kind of moody girls.
Use your money somewhere else, pricey place not worth a minute of your time, or a penny from your pocket, Horrible experience.

0
★☆☆☆☆

Not a place to trust your face or body to a not professionals practitioners, poor skills, customer service the most awfull, hardly helfull, kind of moody girls.
Use your money somewhere else, pricey place not worth a minute of your time, or a penny from your pocket, Horrible experience.

Pros: none

Cons: dull, poor performance, non skill staff

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You don't want to go there, they will lie to you about results, almost 2000 dollars on laser treatments, so far the same scars, I think this was the worst cosmetic option that I took, no experinece, I would say that in this place don't care about results they only care about selling treatments and obagy creams, they probably get comission if they get people into buy treatments.
Save yourself for me its too late, I have paid for useless bright light on my face, that's all.

0
★☆☆☆☆

You don't want to go there, they will lie to you about results, almost 2000 dollars on laser treatments, so far the same scars, I think this was the worst cosmetic option that I took, no experinece, I would say that in this place don't care about results they only care about selling treatments and obagy creams, they probably get comission if they get people into buy treatments.
Save yourself for me its too late, I have paid for useless bright light on my face, that's all.

Pros: none

Cons: cold, no skills at all, risky practice of dermatology.

.

I had the non-invasive factional skin resurfacing treatment a few weeks and it was wonderful. The atmosphere was ideal. The staff was extremely helpful at each session and answered all my questions with ease. You got to try them out, you will be glad you did.

2
★★★★★

I had the non-invasive factional skin resurfacing treatment a few weeks and it was wonderful. The atmosphere was ideal. The staff was extremely helpful at each session and answered all my questions with ease. You got to try them out, you will be glad you did.

Pros: Atmosphere, Professional Staff

.

Finally I'm done with my treatments there, I can't wait to live that place in the Natick Mall and never come back, don't even look at them, the ladys at the phone provide the worst customer service, they're confused, loud, and rude, the praticioners or employees performing the treaatments, they are not qualified to do any job in any part of the human body, they have not experience at all, if something goes wrong they don't care, they make you believe that's nothing, which I believe is so inmature, this girls don't look professional at all, they are so messy and they want to sell you everything, brainwash you into buy them something, please I'm old enough to know what's looks like a scam this place is a big scam, I had better results buying creams and treatments at any nordstrom.
Save your money and time. Bad results, no difference after almost 1 year there.
don't waste your money

0
★☆☆☆☆

Finally I'm done with my treatments there, I can't wait to live that place in the Natick Mall and never come back, don't even look at them, the ladys at the phone provide the worst customer service, they're confused, loud, and rude, the praticioners or employees performing the treaatments, they are not qualified to do any job in any part of the human body, they have not experience at all, if something goes wrong they don't care, they make you believe that's nothing, which I believe is so inmature, this girls don't look professional at all, they are so messy and they want to sell you everything, brainwash you into buy them something, please I'm old enough to know what's looks like a scam this place is a big scam, I had better results buying creams and treatments at any nordstrom.
Save your money and time. Bad results, no difference after almost 1 year there.
don't waste your money

Pros: they look clean

Cons: rude staff, bad results, sell lies

.

I had the lipo dissolve treatment and it was amazing. After the first treatment I could see the results. This treatment is so worth it. You have to try it.

2
★★★★★

I had the lipo dissolve treatment and it was amazing. After the first treatment I could see the results. This treatment is so worth it. You have to try it.

Pros: Highly-Trained Staff

.

Overall I'm soooo regreting have them talk to me in paying them for some treatments, by the way so expensive, you can try some other places you will get a better results for some less money, This place is so terrible, horrible customer service, the worst ever, and they have more than one girl at the desk, the employees, they don't have much experience, they all repeat the same words, when you ask for some more information about the treatments, this girls are so pushy, trying to sell you either creams or more treatments, all the time every session, I wish I had never pay them at all, I feel so unconfortable there, this spa is located at the Natick mall. They don't have a proper licensed doctor to perform the tratments, only girls who barely graduated from high school, TERRIBLE!!!!!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

Overall I'm soooo regreting have them talk to me in paying them for some treatments, by the way so expensive, you can try some other places you will get a better results for some less money, This place is so terrible, horrible customer service, the worst ever, and they have more than one girl at the desk, the employees, they don't have much experience, they all repeat the same words, when you ask for some more information about the treatments, this girls are so pushy, trying to sell you either creams or more treatments, all the time every session, I wish I had never pay them at all, I feel so unconfortable there, this spa is located at the Natick mall. They don't have a proper licensed doctor to perform the tratments, only girls who barely graduated from high school, TERRIBLE!!!!!!!!!!!!!!!!!!!!!

Pros: NONE

Cons: EXPENSIVE, EMPLOYEES WITH NO EXPERIENCE AT ALL.

.

I'm a client of the spa for the last 3 months, I was "happy" because I was having some improvements after some microdremabrasion and chemical peel, the friday October 24th, when i WAS AWFULLY BURNED WITH AN CHEMICAL PEEL 30% ( wich I had before in the same spa with without any problems), I had horrible large black burns in the sides of my face, the rest of the face was red and in pain, I wasn't able to work for 4 days, my face was swollen and in pain I couldn't sleep, This situation gave me a lot of stress and anxiety.
IT happen in Natick mall in MA, I'm talking with my lawyer because this wasn't suppose to happen. the nightmare doesn't end there, the next day, I called them and I told them what happen, told me to go there that they will see and will give me a " special cream to treat my burns"
I went there, they were like what happen?they called it a " bad reaction" maybe the bath that I took made the acid keep working on my face to the degree to keeep burning me, or maybe " something that I did,, I have the pictures to prove it , when I asked for the cream they told me " I don't have the cream here" sorry go buy neosporion that will help you? some russian girl who works there too mention some other cream to use, well they went to get it, and for them was like neither wanted to put it on me, at that moment they go " you do it" no you do it" not you" it was like a game between 2 of the girls over there,

This is not a bad reaction is the consequense of a bad handling of a chemical, like one of the girls say : PROBABLY THE ONE who PERFORM THE TREAMENT DIDN'T NEUTRALIZE IT IN THE RIGHT WAY, YOU BET SHE DIDN'T.
my skin looks so uneven, seems like I'm going to have an scar in the right side of my face, it looks worse than before, like I had never have any treament at all, Now I'm using more make up like I never used . A civil class action will be seek

0
★☆☆☆☆

I'm a client of the spa for the last 3 months, I was "happy" because I was having some improvements after some microdremabrasion and chemical peel, the friday October 24th, when i WAS AWFULLY BURNED WITH AN CHEMICAL PEEL 30% ( wich I had before in the same spa with without any problems), I had horrible large black burns in the sides of my face, the rest of the face was red and in pain, I wasn't able to work for 4 days, my face was swollen and in pain I couldn't sleep, This situation gave me a lot of stress and anxiety.
IT happen in Natick mall in MA, I'm talking with my lawyer because this wasn't suppose to happen. the nightmare doesn't end there, the next day, I called them and I told them what happen, told me to go there that they will see and will give me a " special cream to treat my burns"
I went there, they were like what happen?they called it a " bad reaction" maybe the bath that I took made the acid keep working on my face to the degree to keeep burning me, or maybe " something that I did,, I have the pictures to prove it , when I asked for the cream they told me " I don't have the cream here" sorry go buy neosporion that will help you? some russian girl who works there too mention some other cream to use, well they went to get it, and for them was like neither wanted to put it on me, at that moment they go " you do it" no you do it" not you" it was like a game between 2 of the girls over there,

This is not a bad reaction is the consequense of a bad handling of a chemical, like one of the girls say : PROBABLY THE ONE who PERFORM THE TREAMENT DIDN'T NEUTRALIZE IT IN THE RIGHT WAY, YOU BET SHE DIDN'T.
my skin looks so uneven, seems like I'm going to have an scar in the right side of my face, it looks worse than before, like I had never have any treament at all, Now I'm using more make up like I never used . A civil class action will be seek

Pros: clean

Cons: careless, don't care about customers, horrible consecuences

 

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