Gould's Exchange

★★★★★

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★★★★★

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Where do I begin? My hair has been every shade under the sun and then some. I made the mistake of coloring my hair at home to cut corners...Boy, was that that a big mistake. I tried one of those color lift home kits so that I could go lighter....my hear was a mash of white & Bozo orange, not to mention I had A LOT of damage to my hair from over processing!

I had heard about Mark from someone I work with & they raved about his work - not really mentioning anything about his color correction experience. Anyway, I HAD to get in ASAP as I was a hot mess!! They booked me w/him & I can't tell you what wonders he did for my hair!! Not only did he correct the color I had put on there, he gave me what I wanted to begin with. He did have to cut off the damaged parts (not a lot) but it still looked great. He also recommended some great products for my hair (Bumble & Bumble as well as Moroccan Oil) & they're awesome.

If you ever need a great color corrector - he's your man!!

2
★★★★★

Where do I begin? My hair has been every shade under the sun and then some. I made the mistake of coloring my hair at home to cut corners...Boy, was that that a big mistake. I tried one of those color lift home kits so that I could go lighter....my hear was a mash of white & Bozo orange, not to mention I had A LOT of damage to my hair from over processing!

I had heard about Mark from someone I work with & they raved about his work - not really mentioning anything about his color correction experience. Anyway, I HAD to get in ASAP as I was a hot mess!! They booked me w/him & I can't tell you what wonders he did for my hair!! Not only did he correct the color I had put on there, he gave me what I wanted to begin with. He did have to cut off the damaged parts (not a lot) but it still looked great. He also recommended some great products for my hair (Bumble & Bumble as well as Moroccan Oil) & they're awesome.

If you ever need a great color corrector - he's your man!!

Pros: Color correction PRO!!! Has worked w/the best

Cons: Has a lot of appts - so booking early/in advance is a must!

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I recently went to Gould?s in Cordova. I love the atmosphere it was very clean and relaxing. The staff was friendly and helpful from the start. I had a glycolic facial from Caitlin. I was a little nervous because I have never had a facial before but Caitlin made the experience calming and relaxing. She was very gentle and made sure I felt comfortable. Plus my skin feels amazing! I will definitely be back and recommend every try it. Be sure to ask for Caitlin!

2
★★★★★

I recently went to Gould?s in Cordova. I love the atmosphere it was very clean and relaxing. The staff was friendly and helpful from the start. I had a glycolic facial from Caitlin. I was a little nervous because I have never had a facial before but Caitlin made the experience calming and relaxing. She was very gentle and made sure I felt comfortable. Plus my skin feels amazing! I will definitely be back and recommend every try it. Be sure to ask for Caitlin!

Pros: Service and ambience

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I've had some mixed experiences here. Never had a haircut or color, so can't comment on them. I've had primarily spa experiences.

First off, I've never had a bad massage. All of the therapists have been top notch.

Avoid Caitlyn for facials or waxing, I have had two bad experiences on two separate occasions. A facial is not supposed to hurt, but she is fairly rough when she exfoliates, and tried to do extractions despite me telling her I didn't really want them. I inadvertently scheduled her for a bikini wax, and thought I was going to have to stop her in the middle. My PALMS were sweating it hurt so much. I usually get waxed regularly at another spa, but wanted to try Goulds since I had a gift card, so it had to be her technique.

On the other hand, Selena Stuckey is a fantastic esthetician. I've had facials and waxing done recently by her, and both were superb. I am actually going to start going to her for all my skincare and hair removal, she is good enough that I am 'divorcing' my current girl, whom I've been going to for five years.

I also don't know if it's bad luck, but whenever I've booked a spa package that included mani/pedi, I"ve gotten the same lady both times and she is not very good. She's caucasian, with medium length brown hair, and is very rough, and isn't very friendly. She's like a rough robot doing your nails. I've left with ragged cuticles, abrasions on my toes and fingers where she got a little crazy with the buffer, poor color coverage, and she didn't smooth the tips completely when she files them. (I have real nails, not acrylics) The only time she's engaged in any conversation with me is to tell me how much she hates a girl that works at the same company I do (500+ employees, I don't know her from a can of paint, but she didn't check to see if I did, or if she was a friend of mine before she started trashing her.)

Overall, I recommend Goulds for a spa experience. The facility is lovely, and the price is right.

2
★★★★☆

I've had some mixed experiences here. Never had a haircut or color, so can't comment on them. I've had primarily spa experiences.

First off, I've never had a bad massage. All of the therapists have been top notch.

Avoid Caitlyn for facials or waxing, I have had two bad experiences on two separate occasions. A facial is not supposed to hurt, but she is fairly rough when she exfoliates, and tried to do extractions despite me telling her I didn't really want them. I inadvertently scheduled her for a bikini wax, and thought I was going to have to stop her in the middle. My PALMS were sweating it hurt so much. I usually get waxed regularly at another spa, but wanted to try Goulds since I had a gift card, so it had to be her technique.

On the other hand, Selena Stuckey is a fantastic esthetician. I've had facials and waxing done recently by her, and both were superb. I am actually going to start going to her for all my skincare and hair removal, she is good enough that I am 'divorcing' my current girl, whom I've been going to for five years.

I also don't know if it's bad luck, but whenever I've booked a spa package that included mani/pedi, I"ve gotten the same lady both times and she is not very good. She's caucasian, with medium length brown hair, and is very rough, and isn't very friendly. She's like a rough robot doing your nails. I've left with ragged cuticles, abrasions on my toes and fingers where she got a little crazy with the buffer, poor color coverage, and she didn't smooth the tips completely when she files them. (I have real nails, not acrylics) The only time she's engaged in any conversation with me is to tell me how much she hates a girl that works at the same company I do (500+ employees, I don't know her from a can of paint, but she didn't check to see if I did, or if she was a friend of mine before she started trashing her.)

Overall, I recommend Goulds for a spa experience. The facility is lovely, and the price is right.

Pros: Facility is nice, good selection of products, Selena and most of the massage team are fabulous!

Cons: Some of the staff isn't as gentle as the rest

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Marks Hollywood training sure paid off when it came to knowing what I needed for my hair. I have problem hair, and Mark fixed it. He's amazing! He not only knew his color, but he took his time and he matched my face shaped to my exact type of need for hair shaping. I was truly amazed and so were my friends. I have sent so many clients to Mark, and they have been just as thankful for what he has done for them. If you can get an appointment with this remarkable Artist, you won't be sorry. He's at the Gould's in Cordova. While you're there, check out the spa. It's so relaxing in there. I truly enjoyed my hair experience every time, and will continue. I have found someone trustworthy of doing my hair close to my home. Thanks Mark. And what a great listener too!

2
★★★★★

Marks Hollywood training sure paid off when it came to knowing what I needed for my hair. I have problem hair, and Mark fixed it. He's amazing! He not only knew his color, but he took his time and he matched my face shaped to my exact type of need for hair shaping. I was truly amazed and so were my friends. I have sent so many clients to Mark, and they have been just as thankful for what he has done for them. If you can get an appointment with this remarkable Artist, you won't be sorry. He's at the Gould's in Cordova. While you're there, check out the spa. It's so relaxing in there. I truly enjoyed my hair experience every time, and will continue. I have found someone trustworthy of doing my hair close to my home. Thanks Mark. And what a great listener too!

Pros: Mark is highly trained, and comes from Calif.

 

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