Island Health & Fitness

★★★☆☆
  • 310 Taughannock Blvd 1

    Ithaca, NY 14850

    Map & Directions
  • 607-277-3861

About Island Health & Fitness

Hours
Sun 8:30am-6:30pm, Mon-Fri 5:30am-9:30pm, Sat 7am-7pm

Sports & Recreation

Sports & Recreation
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I've been a member at Island for over a year. Although its a "nicer" facility compared to what the rest of Ithaca has to offer, they need to make some improvements--1) get individual TVs for the cardio machines (almost every gym I've ever

3
★★★★★

I've been a member at Island for over a year. Although its a "nicer" facility compared to what the rest of Ithaca has to offer, they need to make some improvements--1) get individual TVs for the cardio machines (almost every gym I've ever

.

I was a member for two years minus a period when they canceled my membership and then made me pay the initiation fee. I thought this was absurd being as I had been a member for a year. When attempting to cancel my membership, I was informed that I would have to pay for the next month as well even thought I was not using any services. The owner, Terry Ciaschi, then insulted my education and career experience when I complained about this policy. So inconsiderate. Other friends also complained of similar situations.

Needless to say, I am very disappointed by the incredibly low level of customer service. I would not recommend this place.

0
★☆☆☆☆

I was a member for two years minus a period when they canceled my membership and then made me pay the initiation fee. I thought this was absurd being as I had been a member for a year. When attempting to cancel my membership, I was informed that I would have to pay for the next month as well even thought I was not using any services. The owner, Terry Ciaschi, then insulted my education and career experience when I complained about this policy. So inconsiderate. Other friends also complained of similar situations.

Needless to say, I am very disappointed by the incredibly low level of customer service. I would not recommend this place.

.

While there is a corporate feel upon entering Island Health and Fitness, which is not quite in line with the Ithaca tradition, the health center is well equipped with the latest workout equipment, pools and spa; as well as knowledgeable and friendly staff. If you are new to the health club setting, staff is available to answer questions about equipment and workouts but you usually have to approach them first. While the staff at the front desk is not as friendly as I would like, the club still maintains its friendliness through its members that you meet while working out.

3
★★★☆☆

While there is a corporate feel upon entering Island Health and Fitness, which is not quite in line with the Ithaca tradition, the health center is well equipped with the latest workout equipment, pools and spa; as well as knowledgeable and friendly staff. If you are new to the health club setting, staff is available to answer questions about equipment and workouts but you usually have to approach them first. While the staff at the front desk is not as friendly as I would like, the club still maintains its friendliness through its members that you meet while working out.

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