Crown Mini Of Richmond

★★★★★
  • 8712 W Broad Street

    Richmond, VA 23294

    Map & Directions
  • 804-381-6042

About Crown Mini Of Richmond

Categories
  • Auto Dealers
  • Used Cars
  • Automotive Repair
  • Brake Repair
Details
  • BMW
Hours
M 8am-8pm, Tu-F 7:30am-8pm, Sa 8am-7pm, Su Closed (Sales is Open the last two Sundays of every month. On 7/4/2018 only sales will be open. Service Center will be closed.)
Special Offer
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5.0 7
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I would like to thank each of every one that had a part of my shopping experience at Crown Mini BMW. First I must say Mark Revely went above and beyond to help and assist us in finding a vehicle I would be happy with. He kept me posted for over six months by checking almost weekly with my husband and I when a vehicle would come to the dealership. Thanks so much for Mark's persistence!!!

Aaron Seaver worked with my husband for a good while to ensure he gave him a deal he would accept. That's not an easy task for my husband... :)

Nick I and Matt P assisted to the point where I was thinking I was actually in a dream. Talk about taking care of their people.

I truly appreciate the assistance and look forward in working with these guys as I attempt to work through the features on this new car.

5
★★★★★

I would like to thank each of every one that had a part of my shopping experience at Crown Mini BMW. First I must say Mark Revely went above and beyond to help and assist us in finding a vehicle I would be happy with. He kept me posted for over six months by checking almost weekly with my husband and I when a vehicle would come to the dealership. Thanks so much for Mark's persistence!!!

Aaron Seaver worked with my husband for a good while to ensure he gave him a deal he would accept. That's not an easy task for my husband... :)

Nick I and Matt P assisted to the point where I was thinking I was actually in a dream. Talk about taking care of their people.

I truly appreciate the assistance and look forward in working with these guys as I attempt to work through the features on this new car.

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My recent experience with Crown Mini was incredible. They were more than helpful in discussing and answering my questions. My Mini Advisor Rebecca and her team treated me like family. We went for a test drive and I was in love all over again with the 2015 Mini Cooper S, this is an amazing car and the features and packages that where on the car were overwhelming in a good way. I could not ask for anything more well I could and I did and Rebecca and her team made it happen. I am so thrilled with the car I am lost for words I thought my 2006 Mini was cranked but the 2015 cooper is cranked up 11+. OMG I need a race track. I just want to say to everyone at Crown Mini of Richmond you are all phenomenal, and to you Rebecca thank you very much for taking the time out to sort out my car

5
★★★★★

My recent experience with Crown Mini was incredible. They were more than helpful in discussing and answering my questions. My Mini Advisor Rebecca and her team treated me like family. We went for a test drive and I was in love all over again with the 2015 Mini Cooper S, this is an amazing car and the features and packages that where on the car were overwhelming in a good way. I could not ask for anything more well I could and I did and Rebecca and her team made it happen. I am so thrilled with the car I am lost for words I thought my 2006 Mini was cranked but the 2015 cooper is cranked up 11+. OMG I need a race track. I just want to say to everyone at Crown Mini of Richmond you are all phenomenal, and to you Rebecca thank you very much for taking the time out to sort out my car

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I love the customer preferred pricing at Richmond BMW. You can easily see the deal you are getting - discounted from the MSRP price. Each party in the process at the dealer was helpful and I felt I was getting an honest deal on my 550i. The salespersons do not work on commission, as they do at other dealers. Definitely check Richmond BMW out if you want a good deal on an Ultimate Driving Machine.

5
★★★★★

I love the customer preferred pricing at Richmond BMW. You can easily see the deal you are getting - discounted from the MSRP price. Each party in the process at the dealer was helpful and I felt I was getting an honest deal on my 550i. The salespersons do not work on commission, as they do at other dealers. Definitely check Richmond BMW out if you want a good deal on an Ultimate Driving Machine.

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I just purchased a 2011 BMW Z4, sDrive35is, Alpine White 2 door coupe from Richmond BMW. They were more than helpful in discussing and answering my questions. I just happened to be at Crown Mini / Crown BMW (aka: Richmond BMW) having my 2009 Mini Cooper serviced. I just happened to wander into the Customer Service waiting area for coffee and I just happened to check out the BMW's on the showroom floor. Anton Kulay, a salesman there approached me and then began to explained to me in detail about the Z4's features & settings... such as lowering and raising the top, setting functions for programmable features and just about everything necessary for us to get the car on the road for a test dive. Anton had the Z4 off showroom floor and ready for test driving in no time at all. We also test drove another model of the Z4 class. I had no intention of purchasing a car that day... I was just there for a service on the Mini Cooper. The next thing we were appraising my 09 Mini Cooper for a trade in for the Z4. We made the transaction and I left there that afternoon a happy owner of a 2011 BMW Z4, sDrive35is. Thanks Anton! I love this car!

5
★★★★★

I just purchased a 2011 BMW Z4, sDrive35is, Alpine White 2 door coupe from Richmond BMW. They were more than helpful in discussing and answering my questions. I just happened to be at Crown Mini / Crown BMW (aka: Richmond BMW) having my 2009 Mini Cooper serviced. I just happened to wander into the Customer Service waiting area for coffee and I just happened to check out the BMW's on the showroom floor. Anton Kulay, a salesman there approached me and then began to explained to me in detail about the Z4's features & settings... such as lowering and raising the top, setting functions for programmable features and just about everything necessary for us to get the car on the road for a test dive. Anton had the Z4 off showroom floor and ready for test driving in no time at all. We also test drove another model of the Z4 class. I had no intention of purchasing a car that day... I was just there for a service on the Mini Cooper. The next thing we were appraising my 09 Mini Cooper for a trade in for the Z4. We made the transaction and I left there that afternoon a happy owner of a 2011 BMW Z4, sDrive35is. Thanks Anton! I love this car!

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Business Response:

Dear Frank, Thank you for taking the time to share you experience with us! I am so glad that you were able to walk away from our dealership with a wonderful vehicle even though your weren't planning on purchasing one that day! It's amazing how those decisions can go so smoothly when everyone involved is interested in ensuring that you walk away happier than when you came in. I sincerely hope you enjoy your new Z4 and let us know how we can continue to serve you! -Matt Perry, General Manager
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Richmond BMW exceeded all of my expectations when I purchased my 328i xDrive. The staff really went of their way to ensure my happiness in a way that no other dealership would have. Do yourself a favor and and check them out if you are looking for world class service.

5
★★★★★

Richmond BMW exceeded all of my expectations when I purchased my 328i xDrive. The staff really went of their way to ensure my happiness in a way that no other dealership would have. Do yourself a favor and and check them out if you are looking for world class service.

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We were looking for a used car for my husband to commute with. We couldn't have been treated nicer by the Richmond BMW folks. It is appreciated that they made our purchase seem important even though we were buying a used car under 10K. Finally, a dealership that is getting the customer service idea! Thanks guys!

5
★★★★★

We were looking for a used car for my husband to commute with. We couldn't have been treated nicer by the Richmond BMW folks. It is appreciated that they made our purchase seem important even though we were buying a used car under 10K. Finally, a dealership that is getting the customer service idea! Thanks guys!

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My recent service visit was flawless. Was able to schedule the appointment over the internet, received reminders prior to the visit, took no more than 5 minutes to drop off my car and get my loaner. Pick up was quick and easy (everything covered under warranty), and my car was cleaner than I left it.

5
★★★★★

My recent service visit was flawless. Was able to schedule the appointment over the internet, received reminders prior to the visit, took no more than 5 minutes to drop off my car and get my loaner. Pick up was quick and easy (everything covered under warranty), and my car was cleaner than I left it.

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