INssan automotive

★★★★☆
Asian Car Care
  • 3848 Carothers Pkwy

    Franklin, TN 37067

    Map & Directions
  • 615-791-0900

About INssan automotive

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Details
Hours
Monday thru Friday, 7:30am to 5:30pm
4.0 4
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The only people who wouldnt like this place is the competition if you can call them that. I have been going to INssan for over 4 years. The service, prices, and people are always great here. These guys are Pros that worked for Infiniti for years and decided that no one was focusing on really servicing the customers and their cars at the dealer, so they decided to do just that. My experiences have been great and I have been going there for over 4 years. Jonathan Walker

5
★★★★★

The only people who wouldnt like this place is the competition if you can call them that. I have been going to INssan for over 4 years. The service, prices, and people are always great here. These guys are Pros that worked for Infiniti for years and decided that no one was focusing on really servicing the customers and their cars at the dealer, so they decided to do just that. My experiences have been great and I have been going there for over 4 years. Jonathan Walker

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I found these guys through a friend. I have a Nissan 350Z and My wife has an Infiniti FX SUV. Not only do they do a great job at a great price on our regular services, but they have beat the dealer everytime I compared quotes on repairs. They were very professional and courteous and gave us great customer service as well. They have earned our business and our Trust. Nashville.

2
★★★★★

I found these guys through a friend. I have a Nissan 350Z and My wife has an Infiniti FX SUV. Not only do they do a great job at a great price on our regular services, but they have beat the dealer everytime I compared quotes on repairs. They were very professional and courteous and gave us great customer service as well. They have earned our business and our Trust. Nashville.

Pros: Better Service than the Dealer

Cons: Located In Franklin but I live in Nashville

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These guys are absolutely great! When I had a 30,000 mile service done, they provided a rental car free of charge, took the time to explain all of their findings in great detail. I could not believe the amazing records they make of each service!!! But this is what really blew me away - like many people, I have a K&N air filter that does require periodic cleaning, but never has to be replaced. I have grown accustomed to having to do this service myself, and because it requires an additional hour of labor, most auto techs will not bother at all with it. But not my INssan dudes! They took upon themselves to order the K&N cleaning kit and actually clean it for me! This just shows how much attention to detail and what great customer service they provide their large loyal group of longtime customers! Call Garret Daniel or Jeff Brewer and tell them Brett recommended them to you!

5
★★★★★

These guys are absolutely great! When I had a 30,000 mile service done, they provided a rental car free of charge, took the time to explain all of their findings in great detail. I could not believe the amazing records they make of each service!!! But this is what really blew me away - like many people, I have a K&N air filter that does require periodic cleaning, but never has to be replaced. I have grown accustomed to having to do this service myself, and because it requires an additional hour of labor, most auto techs will not bother at all with it. But not my INssan dudes! They took upon themselves to order the K&N cleaning kit and actually clean it for me! This just shows how much attention to detail and what great customer service they provide their large loyal group of longtime customers! Call Garret Daniel or Jeff Brewer and tell them Brett recommended them to you!

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NO ATTENTION TO DETAIL, Beware!! The first trip in, I Took the car in to have the tail lights checked. Got the car back, the taillights still not working! This is not a hard fix. Had to turn right back around and leave it for another day.
Second trip in, I know you're thinking, Why did I give it them again!!! Hey, everybody deserves a second chance, right?
Not these guys. I took the car in to get another starter. I was quoted 365.00 for the repairs, plus tax. Got there to pay it and the total was 467.82!! There had been an extra 50 dollar diagnostic tagged on to the bill. The guy at the counter realized it was his mistake, but that's not my problem. I agreed to a price and that should be the price. It's also funny that the extra 50.00 that I had to pay was EXACTLY 50.00 over the original cost plus tax. Was this 50.00 not taxed? Shady.!! Beware. Save yourself the time and go somewhere else.

1
★☆☆☆☆

NO ATTENTION TO DETAIL, Beware!! The first trip in, I Took the car in to have the tail lights checked. Got the car back, the taillights still not working! This is not a hard fix. Had to turn right back around and leave it for another day.
Second trip in, I know you're thinking, Why did I give it them again!!! Hey, everybody deserves a second chance, right?
Not these guys. I took the car in to get another starter. I was quoted 365.00 for the repairs, plus tax. Got there to pay it and the total was 467.82!! There had been an extra 50 dollar diagnostic tagged on to the bill. The guy at the counter realized it was his mistake, but that's not my problem. I agreed to a price and that should be the price. It's also funny that the extra 50.00 that I had to pay was EXACTLY 50.00 over the original cost plus tax. Was this 50.00 not taxed? Shady.!! Beware. Save yourself the time and go somewhere else.

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More about INssan automotive

Our professional staff provides outstanding service for all your automotive repair and maintenance needs. We employ well trained and experience Asian automotive enthusiasts with the expertise and passion for Asian brands. Our staff participates in continuous training to stay up to date with the latest technologies in the brands we service to meet your needs and expectations.

 

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