Crestmont Toyota Scion

★★★★★
  • 730 rt 23 North

    Pompton Plains, NJ 07444

    Map & Directions
  • 973-839-2500

Automotive

Automotive
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Expectations matched what I was provided. Rep was patient to explain repairs and other needs. No pressure with discretionary repairs, such as getting a new battery and tires. I got the battery but held off on tires to check other options.

5
★★★★★

Expectations matched what I was provided. Rep was patient to explain repairs and other needs. No pressure with discretionary repairs, such as getting a new battery and tires. I got the battery but held off on tires to check other options.

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My first service at Crestmont/toyota went smoothly- I wasn't familiar with the check in process but all personnel were polite and helpful. Jason was my advisor and all info I needed to decide on repairs/service was clear and wait time was reasonable.

5
★★★★★

My first service at Crestmont/toyota went smoothly- I wasn't familiar with the check in process but all personnel were polite and helpful. Jason was my advisor and all info I needed to decide on repairs/service was clear and wait time was reasonable.

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time saving, professional, excellent .

5
★★★★★

time saving, professional, excellent .

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I arrived early Saturday morning, so there was no wait whatsoever. Service was prompt. Waiting area remains comfortable. Staff was congenial.

5
★★★★★

I arrived early Saturday morning, so there was no wait whatsoever. Service was prompt. Waiting area remains comfortable. Staff was congenial.

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I have been dealing with Crestmont Toyota for 26 years. I am satisfied with my experience.

5
★★★★★

I have been dealing with Crestmont Toyota for 26 years. I am satisfied with my experience.

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The service to my vehicle was spot on. My only problem was that i was told that the warranty work would take less than an hour to do. I made an 8:00 appointment and my car sat in the back for well over an hour before it was taken inside to do the work. With all of the mechanics that are working at your shop, it should be an easy task to stay ahead of schedule. I will be back to use your shop again

5
★★★★★

The service to my vehicle was spot on. My only problem was that i was told that the warranty work would take less than an hour to do. I made an 8:00 appointment and my car sat in the back for well over an hour before it was taken inside to do the work. With all of the mechanics that are working at your shop, it should be an easy task to stay ahead of schedule. I will be back to use your shop again

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This is the 7th car my family has gotten. Andy Beloff was extremely helpful and nice.

5
★★★★★

This is the 7th car my family has gotten. Andy Beloff was extremely helpful and nice.

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Attended to service as soon as possible. Check the items in the checklist for operability requirements for tires, wipers, headlights, brakes, fluids, lubrications. Points out what needs to be repaired. The technician is very diligent. Very good job.

5
★★★★★

Attended to service as soon as possible. Check the items in the checklist for operability requirements for tires, wipers, headlights, brakes, fluids, lubrications. Points out what needs to be repaired. The technician is very diligent. Very good job.

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Went or oil change and tire rotation. I feel comfortable knowing the auto was checked over by service people that are knowledgeable and will advise if any additional service is needed.

5
★★★★★

Went or oil change and tire rotation. I feel comfortable knowing the auto was checked over by service people that are knowledgeable and will advise if any additional service is needed.

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Roger went out of his way to make sure all my questions were answered, and I got what I came in for himself.

5
★★★★★

Roger went out of his way to make sure all my questions were answered, and I got what I came in for himself.

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Very good . Explained about work to be done and synthetic oil and when to be changed

5
★★★★★

Very good . Explained about work to be done and synthetic oil and when to be changed

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Excellent. Ive always had a great experience with your dealership.

5
★★★★★

Excellent. Ive always had a great experience with your dealership.

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I needed my 15000 mile service and my work hours can be very random so I usually can't make an appointment. Roger was able to accommodate me and even saved me money by explaining the maintenance package that is available. His service is always exceptional.

5
★★★★★

I needed my 15000 mile service and my work hours can be very random so I usually can't make an appointment. Roger was able to accommodate me and even saved me money by explaining the maintenance package that is available. His service is always exceptional.

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Basic svc plus leaking tire .

5
★★★★★

Basic svc plus leaking tire .

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The service department at Crestmont Toyota always does an outstanding job and I wouldn't go anywhere else.

5
★★★★★

The service department at Crestmont Toyota always does an outstanding job and I wouldn't go anywhere else.

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I went in for a checkup. Got a swift and friendly discussion over concerns. Quick oil change and concerns addressed. Left with a smile.

5
★★★★★

I went in for a checkup. Got a swift and friendly discussion over concerns. Quick oil change and concerns addressed. Left with a smile.

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Problem with my car was seatbelt light. It was diagnosed correctly and fix it. Service manager explain me thoroughly.

5
★★★★★

Problem with my car was seatbelt light. It was diagnosed correctly and fix it. Service manager explain me thoroughly.

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routetine service and one new problem that needed analysis. Service was great

5
★★★★★

routetine service and one new problem that needed analysis. Service was great

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Perfect in time, attitude towards the customer is excellent
Quality work done.

5
★★★★★

Perfect in time, attitude towards the customer is excellent
Quality work done.

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It was my pleasure meeting with the sales person.
All paper works were smooth and fast. My new RAV4 was ready to go when I got there to sign the purchase agreement.

Thanks again!

5
★★★★★

It was my pleasure meeting with the sales person.
All paper works were smooth and fast. My new RAV4 was ready to go when I got there to sign the purchase agreement.

Thanks again!

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Service departments did great job I will continue to come back

5
★★★★★

Service departments did great job I will continue to come back

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Truly exceptional as always. Roger is a first class asset to your dealership.

5
★★★★★

Truly exceptional as always. Roger is a first class asset to your dealership.

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Service, timing and efficiency were excellent. .

5
★★★★★

Service, timing and efficiency were excellent. .

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Service was fantastic! For a 20,000 mile checkup, it just took the service crew 45 minutes!

5
★★★★★

Service was fantastic! For a 20,000 mile checkup, it just took the service crew 45 minutes!

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Concern With ENGINE CHECK LIGHT WAS REVIEWED BY ROGER AND THE PROBLEM WAS SOLVED WITHIN SEVERAL HOURS OF MAINTANENCE.

5
★★★★★

Concern With ENGINE CHECK LIGHT WAS REVIEWED BY ROGER AND THE PROBLEM WAS SOLVED WITHIN SEVERAL HOURS OF MAINTANENCE.

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Differential parts arrived for install .

5
★★★★★

Differential parts arrived for install .

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Jason was very accommodating. The staff and service technicians finished servicing my vehicle promptly. I Will be back again.

5
★★★★★

Jason was very accommodating. The staff and service technicians finished servicing my vehicle promptly. I Will be back again.

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Made appointment on line. Dropped car off the night before. Received a call about suggested additional item( tires) and added that to the work order.. Work finished promptly.

5
★★★★★

Made appointment on line. Dropped car off the night before. Received a call about suggested additional item( tires) and added that to the work order.. Work finished promptly.

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I was taken at my exact appointment time. Serviceman was very efficient and promised my service would be done in alittle over an hour and it was done a little before that. Courteous service and follow through...

5
★★★★★

I was taken at my exact appointment time. Serviceman was very efficient and promised my service would be done in alittle over an hour and it was done a little before that. Courteous service and follow through...

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It is always a pleasure dealing with Craig. He's knowledgeable, friendly, and always does his best for the customer.

5
★★★★★

It is always a pleasure dealing with Craig. He's knowledgeable, friendly, and always does his best for the customer.

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JASON WAS VERY VeryRY NicE I'M VERY PLEASED WITH THE WAY HE TEARTED ME...:)

5
★★★★★

JASON WAS VERY VeryRY NicE I'M VERY PLEASED WITH THE WAY HE TEARTED ME...:)

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My experiance at Toyota was exemplary in every way. The price was as quoted, I was seen without a wait, and the car was ready well before I expected it to be. The check-out was prompt, and even the car valet had the car, literally, in less than a minute. It doesn't get better than this.

5
★★★★★

My experiance at Toyota was exemplary in every way. The price was as quoted, I was seen without a wait, and the car was ready well before I expected it to be. The check-out was prompt, and even the car valet had the car, literally, in less than a minute. It doesn't get better than this.

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Everything went well, thank you.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5
★★★★★

Everything went well, thank you.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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.

I was very satisfied with Craig`s professional approach to my concerns. My appointment was handeled quickly and wait time was minimal. When all was done, Craig answered all of my questions clearly. In all, my experience was pleasant and I left completely satisfied. Sincerely, G.J

5
★★★★★

I was very satisfied with Craig`s professional approach to my concerns. My appointment was handeled quickly and wait time was minimal. When all was done, Craig answered all of my questions clearly. In all, my experience was pleasant and I left completely satisfied. Sincerely, G.J

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Jason was very prompt. Vehicle was ready when I returned 6pm

5
★★★★★

Jason was very prompt. Vehicle was ready when I returned 6pm

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Todd took care of me and my car immediately. He greeted me warmly and asked what my concerns were. Came to check on me in the waiting room and told me that it will be just a few minutes more.
He even washed my car! What a nice surprise. Worth the trip. Great experience. Todd is super nice to deal with.

5
★★★★★

Todd took care of me and my car immediately. He greeted me warmly and asked what my concerns were. Came to check on me in the waiting room and told me that it will be just a few minutes more.
He even washed my car! What a nice surprise. Worth the trip. Great experience. Todd is super nice to deal with.

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I have been leasing Camry since 2001 at your dealership. I'm very happy with Andy Belof and your service dept. Thank you for everything. I think you do a fabulous job!

5
★★★★★

I have been leasing Camry since 2001 at your dealership. I'm very happy with Andy Belof and your service dept. Thank you for everything. I think you do a fabulous job!

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Roger, Craig (Keith this time) are outstanding... pleasant, accommodating knowledgable. They're why I buy Toyota.

5
★★★★★

Roger, Craig (Keith this time) are outstanding... pleasant, accommodating knowledgable. They're why I buy Toyota.

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Great service... Great prices.... Exceptionat interaction.

5
★★★★★

Great service... Great prices.... Exceptionat interaction.

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Service was good. However the wait time was extremely long, 2-1/2 hours for an oil change. This was due to a short service staff on Mondays. In the future all coupons for service should omit Mondays.

5
★★★★★

Service was good. However the wait time was extremely long, 2-1/2 hours for an oil change. This was due to a short service staff on Mondays. In the future all coupons for service should omit Mondays.

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In two weeks we bought two cars from Scott, a Prius and a Corolla. To date we have purchased 4 cars from Crestmont Toyota and have had nothing but a positive experience. Going to Crestmont is not like going to another dealer.

5
★★★★★

In two weeks we bought two cars from Scott, a Prius and a Corolla. To date we have purchased 4 cars from Crestmont Toyota and have had nothing but a positive experience. Going to Crestmont is not like going to another dealer.

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As always I was greeted by a friendly employee of Crestmont who took me to see a service representative. I was promptly provided with my request for an oil change and tire rotation.

5
★★★★★

As always I was greeted by a friendly employee of Crestmont who took me to see a service representative. I was promptly provided with my request for an oil change and tire rotation.

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My family and I have purchased a number of Toyota products from Crestmont

5
★★★★★

My family and I have purchased a number of Toyota products from Crestmont

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I Brought my VEHICLE IN TO HAVE REPAIRS DONE TO THE FRONT BUMPER AND VEHICLE WAS REPAIRED AND RETURNED IN VERY GOOD ORDER.

5
★★★★★

I Brought my VEHICLE IN TO HAVE REPAIRS DONE TO THE FRONT BUMPER AND VEHICLE WAS REPAIRED AND RETURNED IN VERY GOOD ORDER.

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Jason was extremely helpful, the most knowledgeable service person I have ever dealt with.

5
★★★★★

Jason was extremely helpful, the most knowledgeable service person I have ever dealt with.

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I waited 2+ hours for 105K service.
There were additional repairs that needed to be done. Afterwards, the dealership included a car wash. I think you need to think more about the value to your customer's time. After waiting 2 hours+, the car wash is irrelevant. If you will include a car wash - ask about it first. Chances are we have other business. I needed to get to work.

5
★★★★★

I waited 2+ hours for 105K service.
There were additional repairs that needed to be done. Afterwards, the dealership included a car wash. I think you need to think more about the value to your customer's time. After waiting 2 hours+, the car wash is irrelevant. If you will include a car wash - ask about it first. Chances are we have other business. I needed to get to work.

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It was great. Roger and Todd in Service went above and beyond to assist me.

5
★★★★★

It was great. Roger and Todd in Service went above and beyond to assist me.

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friendly,helpful,,................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''';;;;;;;;;;;;;;;;;;;;;;;;;;;

5
★★★★★

friendly,helpful,,................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''';;;;;;;;;;;;;;;;;;;;;;;;;;;

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Was fast and explain detail of my service..................

5
★★★★★

Was fast and explain detail of my service..................

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I had a normal experience here......................

5
★★★★★

I had a normal experience here......................

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