Furniture Warehouse Inc

★☆☆☆☆

About Furniture Warehouse Inc

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Home & Garden

Home & Garden
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If your looking for a good deal on furniture - I suggest going elsewhere! The showroom has a nice variety of furniture, but when all is said and done its not even worth the so-called "discounted" price. Delivery is at a ridiculous rate, Customer Service wasn't there. The furniture I ordered was broken - and the nonsense I had to go through-only to get a "re-boxed" floor model was ridiculous.

1
★☆☆☆☆

If your looking for a good deal on furniture - I suggest going elsewhere! The showroom has a nice variety of furniture, but when all is said and done its not even worth the so-called "discounted" price. Delivery is at a ridiculous rate, Customer Service wasn't there. The furniture I ordered was broken - and the nonsense I had to go through-only to get a "re-boxed" floor model was ridiculous.

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While it's nice to not be attacked by sales people, you can't even get anyone to help you. They literally employ one worker at a time. Bought a futon that had to be ordered . Got it home on my own (since I lived 4 streets away & they wanted $150 to deliver it to the door - not even inside)!! It was damaged.
Called immediately, was told a new one had to be ordered UNLESS I wanted the floor model. I explicitly stated I did NOT so was told a new one was on order.
On the second trip, I ended up with a damaged box that made me skeptical. When I arrived home it was more than clear that they had given me the floor model anyway. The clerk after initially denying it basically told me the manager was trying to pull a fast one on me & pretended to order a new one.
I ended up with broken legs on this one too! WHAT A MESS! Of course, there are no returns!
I drafted a 2 page letter outlining my entire experience & mailed it certified mail to the manager who "played me for a fool." NOT A SINGLE RESPONSE FROM A SOUL & that was in July!
Wanna hear the kicker - the next month the SAME futon was marked down from nearly $400 to $190 in their flyer in the paper!
DON'T DO BUSINESS HERE - SHADY PEOPLE!

1
★☆☆☆☆

While it's nice to not be attacked by sales people, you can't even get anyone to help you. They literally employ one worker at a time. Bought a futon that had to be ordered . Got it home on my own (since I lived 4 streets away & they wanted $150 to deliver it to the door - not even inside)!! It was damaged.
Called immediately, was told a new one had to be ordered UNLESS I wanted the floor model. I explicitly stated I did NOT so was told a new one was on order.
On the second trip, I ended up with a damaged box that made me skeptical. When I arrived home it was more than clear that they had given me the floor model anyway. The clerk after initially denying it basically told me the manager was trying to pull a fast one on me & pretended to order a new one.
I ended up with broken legs on this one too! WHAT A MESS! Of course, there are no returns!
I drafted a 2 page letter outlining my entire experience & mailed it certified mail to the manager who "played me for a fool." NOT A SINGLE RESPONSE FROM A SOUL & that was in July!
Wanna hear the kicker - the next month the SAME futon was marked down from nearly $400 to $190 in their flyer in the paper!
DON'T DO BUSINESS HERE - SHADY PEOPLE!

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